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Nature of Business and Summary of Significant Accounting Policies (Tables)
 12 Months Ended
Dec. 31, 2020
Accounting Policies [Abstract]  
Summary of Other Current Liabilities
The components of other current liabilities are included in the following table (in thousands):
December 31,
20202019
Operating lease liabilities$13,438 $15,049 
Vendor financed licenses12,901 9,667 
Accrued interest8,745 9,212 
Royalties payable3,959 6,107 
Other42,569 36,936 
Total other current liabilities$81,612 $76,971 
Summary of Property and Equipment Estimated Useful Lives and Balances As of December 31, 2020 and 2019, net property and equipment consisted of the following (in thousands):
December 31,
Useful Lives20202019
Computer and office equipment
3 - 5 years
$133,346 $143,942 
Leasehold improvements
Lesser of useful life of improvement or remaining life of lease
29,535 33,346 
Building and improvements
7 - 30 years
14,588 14,553 
Furniture and fixtures
7 years
8,539 12,980 
Land
Non-depreciable
1,785 1,785 
Property and equipment, gross
187,793 206,606 
Less: accumulated depreciation
(123,059)(136,226)
Property and equipment, net
$64,734 $70,380 
Summary of Changes in the Carrying Amount of Goodwill
Changes in the carrying amount of goodwill attributable to each reporting unit during the year ended December 31, 2020, were as follows (in thousands):
ACI On DemandACI On PremiseTotal
Gross Balance, prior to December 31, 2018
$183,783 $773,340 $957,123 
Total impairment prior to December 31, 2018
— (47,432)(47,432)
Balance, December 31, 2018
183,783 725,908 909,691 
Goodwill from acquisitions (1)370,834 — 370,834 
Balance, December 31, 2019
554,617 725,908 1,280,525 
Goodwill from acquisitions (1)(299)— (299)
Balance, December 31, 2020
$554,318 $725,908 $1,280,226 
(1)     Goodwill from acquisitions relates to the goodwill recorded, as well as adjustments, for the acquisitions of E Commerce Group Products, Inc. ("ECG"), along with ECG's subsidiary, Speedpay, Inc. (collectively referred to as "Speedpay"), and Walletron, Inc. ("Walletron"), as discussed in Note 3, Acquisition.