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Segment Information (Tables)
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Summary of Selected Financial Data by Reportable Segment
The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):
Years Ended December 31,
202020192018
Revenues
ACI On Demand
$769,180 $678,960 $433,025 
ACI On Premise
525,142 579,334 576,755 
Total revenue
$1,294,322 $1,258,294 $1,009,780 
Segment Adjusted EBITDA
ACI On Demand
$149,610 $66,501 $12,015 
ACI On Premise
290,310 321,305 323,902 
Depreciation and amortization
(140,316)(122,569)(97,350)
Stock-based compensation expense
(29,602)(36,763)(20,360)
Corporate and unallocated expenses
(125,258)(104,718)(92,296)
Interest, net
(45,002)(52,066)(30,388)
Other, net
(1,116)520 (3,724)
Income before income taxes$98,626 $72,210 $91,799 
Depreciation and amortization
ACI On Demand
$40,594 $34,395 $31,541 
ACI On Premise
13,207 11,992 11,634 
Corporate
86,515 76,182 54,175 
Total depreciation and amortization
$140,316 $122,569 $97,350 
Stock-based compensation expense
ACI On Demand
$8,852 $7,995 $4,338 
ACI On Premise
8,872 7,651 4,348 
Corporate
11,878 21,117 11,674 
Total stock-based compensation expense
$29,602 $36,763 $20,360 
Summary of Revenue by Primary Geographic Markets and Primary Solution Categories
The following is revenue by primary geographic market and primary solution category for the Company’s reportable segments for the periods indicated (in thousands):
Year Ended December 31, 2020Year Ended December 31, 2019
ACI
On Demand
ACI
On Premise
Total
ACI
On Demand
ACI
On Premise
Total
Primary Geographic Markets
Americas - United States
$687,923 $142,588 $830,511 $609,160 $172,660 $781,820 
Americas - Other
11,561 61,533 73,094 9,350 68,020 77,370 
EMEA
58,857 234,369 293,226 50,629 251,035 301,664 
Asia Pacific
10,839 86,652 97,491 9,821 87,619 97,440 
Total
$769,180 $525,142 $1,294,322 $678,960 $579,334 $1,258,294 
Primary Solution Categories
Bill Payments
$586,047 $— $586,047 $510,300 $— $510,300 
Digital Channels
46,269 29,438 75,707 44,731 32,980 77,711 
Merchant Payments
84,997 23,730 108,727 77,204 25,693 102,897 
Payments Intelligence
40,495 21,570 62,065 36,019 33,790 69,809 
Real-Time Payments
3,902 77,158 81,060 3,456 97,153 100,609 
Issuing and Acquiring7,470 373,246 380,716 7,250 389,718 396,968 
Total
$769,180 $525,142 $1,294,322 $678,960 $579,334 $1,258,294 
Year Ended December 31, 2018
ACI
On Demand
ACI
On Premise
Total
Primary Geographic Markets
Americas - United States
$369,097 $131,382 $500,479 
Americas - Other
9,577 61,969 71,546 
EMEA
48,889 296,157 345,046 
Asia Pacific
5,462 87,247 92,709 
Total
$433,025 $576,755 $1,009,780 
Primary Solution Categories
Bill Payments
$275,526 $— $275,526 
Digital Channels
40,342 35,231 75,573 
Merchant Payments
64,956 30,447 95,403 
Payments Intelligence
41,330 42,353 83,683 
Real-Time Payments
2,193 92,068 94,261 
Issuing and Acquiring8,678 376,656 385,334 
Total
$433,025 $576,755 $1,009,780 
Summary of Long-lived Assets by Geographic Location
The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):
December 31,
20202019
Long-lived Assets
United States
$1,423,862 $1,526,046 
Other
750,651 759,501 
Total
$2,174,513 $2,285,547