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Segment Information - Selected Financial Data (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Segment Reporting Information [Line Items]        
Revenues $ 301,669 $ 299,910 $ 586,855 $ 591,395
Depreciation and amortization (33,403) (35,692) (66,986) (69,514)
Stock-based compensation expense (7,720) (7,932) (14,423) (14,882)
Corporate and unallocated expenses (45,562) (42,766) (87,527) (92,365)
Interest, net (8,395) (11,188) (17,016) (25,459)
Other, net 1,434 2,041 52 (7,717)
Income (loss) before income taxes 8,463 19,991 2,150 (15,321)
Bill Payments        
Segment Reporting Information [Line Items]        
Revenues 150,194 137,210 300,793 291,079
Digital Business Banking        
Segment Reporting Information [Line Items]        
Revenues 15,700 15,056 30,792 30,884
Merchant Payments        
Segment Reporting Information [Line Items]        
Revenues 37,424 37,314 76,094 69,109
Fraud Management        
Segment Reporting Information [Line Items]        
Revenues 10,457 7,400 16,681 13,670
Real-Time Payments        
Segment Reporting Information [Line Items]        
Revenues 17,711 25,926 30,896 44,162
Issuing and Acquiring        
Segment Reporting Information [Line Items]        
Revenues 70,183 77,004 131,599 142,491
Banks        
Segment Reporting Information [Line Items]        
Revenues 114,051 125,386 209,968 231,207
Merchants        
Segment Reporting Information [Line Items]        
Revenues 37,424 37,314 76,094 69,109
Billers        
Segment Reporting Information [Line Items]        
Revenues 150,194 137,210 300,793 291,079
Operating Segments | Banks        
Segment Reporting Information [Line Items]        
Revenues 114,051 125,386 209,968 231,207
Segment Adjusted EBITDA 54,465 68,385 91,660 110,821
Operating Segments | Banks | Bill Payments        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Banks | Digital Business Banking        
Segment Reporting Information [Line Items]        
Revenues 15,700 15,056 30,792 30,884
Operating Segments | Banks | Merchant Payments        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Banks | Fraud Management        
Segment Reporting Information [Line Items]        
Revenues 10,457 7,400 16,681 13,670
Operating Segments | Banks | Real-Time Payments        
Segment Reporting Information [Line Items]        
Revenues 17,711 25,926 30,896 44,162
Operating Segments | Banks | Issuing and Acquiring        
Segment Reporting Information [Line Items]        
Revenues 70,183 77,004 131,599 142,491
Operating Segments | Merchants        
Segment Reporting Information [Line Items]        
Revenues 37,424 37,314 76,094 69,109
Segment Adjusted EBITDA 13,041 12,838 27,766 19,256
Operating Segments | Merchants | Bill Payments        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Merchants | Digital Business Banking        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Merchants | Merchant Payments        
Segment Reporting Information [Line Items]        
Revenues 37,424 37,314 76,094 69,109
Operating Segments | Merchants | Fraud Management        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Merchants | Real-Time Payments        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Merchants | Issuing and Acquiring        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Billers        
Segment Reporting Information [Line Items]        
Revenues 150,194 137,210 300,793 291,079
Segment Adjusted EBITDA 34,603 34,305 68,624 64,539
Operating Segments | Billers | Bill Payments        
Segment Reporting Information [Line Items]        
Revenues 150,194 137,210 300,793 291,079
Operating Segments | Billers | Digital Business Banking        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Billers | Merchant Payments        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Billers | Fraud Management        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Billers | Real-Time Payments        
Segment Reporting Information [Line Items]        
Revenues 0 0 0 0
Operating Segments | Billers | Issuing and Acquiring        
Segment Reporting Information [Line Items]        
Revenues $ 0 $ 0 $ 0 $ 0