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Segment Information (Tables) | 9 Months Ended
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Sep. 30, 2021
Segment Reporting [Abstract] |
Schedule of Selected Financial Data by Reportable Segment | The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):
| Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Revenue |  |  |  |  |  |  |
Banks | $ | 131,744 |  |  | $ | 125,658 |  |  | $ | 341,712 |  |  | $ | 356,865 |
Merchants | 38,989 |  |  | 40,761 |  |  | 115,083 |  |  | 109,870 |
Billers | 146,181 |  |  | 149,464 |  |  | 446,974 |  |  | 440,543 |
Total revenue | $ | 316,914 |  |  | $ | 315,883 |  |  | $ | 903,769 |  |  | $ | 907,278 |
Segment Adjusted EBITDA |  |  |  |  |  |  |
Banks | $ | 67,602 |  |  | $ | 71,666 |  |  | $ | 159,262 |  |  | $ | 182,487 |
Merchants | 14,221 |  |  | 18,954 |  |  | 41,987 |  |  | 38,210 |
Billers | 31,969 |  |  | 33,875 |  |  | 100,593 |  |  | 98,414 |
Depreciation and amortization | (33,380) |  |  | (35,490) |  |  | (100,366) |  |  | (105,004) |
Stock-based compensation expense | (6,367) |  |  | (8,061) |  |  | (20,790) |  |  | (22,943) |
Corporate and unallocated expenses | (46,066) |  |  | (49,762) |  |  | (133,593) |  |  | (142,127) |
Interest, net | (8,374) |  |  | (9,998) |  |  | (25,390) |  |  | (35,457) |
Other, net | (1,088) |  |  | 1,356 |  |  | (1,036) |  |  | (6,361) |
Income before income taxes | $ | 18,517 |  |  | $ | 22,540 |  |  | $ | 20,667 |  |  | $ | 7,219 |
The following is revenue by the Company's reportable segments for the periods indicated (in thousands):
| Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Banks |  |  |  |  |  |  |
Software as a service and platform as a service | $ | 14,794 |  |  | $ | 13,881 |  |  | $ | 43,555 |  |  | $ | 41,036 |
License | 51,062 |  |  | 48,997 |  |  | 102,993 |  |  | 123,735 |
Maintenance | 48,829 |  |  | 48,331 |  |  | 146,091 |  |  | 145,973 |
Services | 17,059 |  |  | 14,449 |  |  | 49,073 |  |  | 46,121 |
Total | $ | 131,744 |  |  | $ | 125,658 |  |  | $ | 341,712 |  |  | $ | 356,865 |
Merchants |  |  |  |  |  |  |
Software as a service and platform as a service | $ | 30,561 |  |  | $ | 27,099 |  |  | $ | 93,336 |  |  | $ | 82,648 |
License | 3,392 |  |  | 7,776 |  |  | 7,296 |  |  | 11,209 |
Maintenance | 4,610 |  |  | 4,643 |  |  | 12,705 |  |  | 12,864 |
Services | 426 |  |  | 1,243 |  |  | 1,746 |  |  | 3,149 |
Total | $ | 38,989 |  |  | $ | 40,761 |  |  | $ | 115,083 |  |  | $ | 109,870 |
Billers |  |  |  |  |  |  |
Software as a service and platform as a service | $ | 146,101 |  |  | $ | 149,389 |  |  | $ | 446,639 |  |  | $ | 440,208 |
License | — |  |  | — |  |  | 94 |  |  | 94 |
Maintenance | 80 |  |  | 75 |  |  | 241 |  |  | 241 |
Services | — |  |  | — |  |  | — |  |  | — |
Total | $ | 146,181 |  |  | $ | 149,464 |  |  | $ | 446,974 |  |  | $ | 440,543 |
Schedule of Revenue by Primary Solution Category for Reportable Segments | The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands):
| Three Months Ended September 30, 2021
| Banks |  | Merchants |  | Billers |  | Total
Primary Solution Categories |  |  |  |  |  |  |
Bill Payments | $ | — |  |  | $ | — |  |  | $ | 146,181 |  |  | $ | 146,181 |
Digital Business Banking | 16,527 |  |  | — |  |  | — |  |  | 16,527 |
Merchant Payments | — |  |  | 38,989 |  |  | — |  |  | 38,989 |
Fraud Management | 6,882 |  |  | — |  |  | — |  |  | 6,882 |
Real-Time Payments | 27,638 |  |  | — |  |  | — |  |  | 27,638 |
Issuing and Acquiring | 80,697 |  |  | — |  |  | — |  |  | 80,697 |
Total | $ | 131,744 |  |  | $ | 38,989 |  |  | $ | 146,181 |  |  | $ | 316,914 |
| Three Months Ended September 30, 2020
| Banks |  | Merchants |  | Billers |  | Total
Primary Solution Categories |  |  |  |  |  |  |
Bill Payments | $ | — |  |  | $ | — |  |  | $ | 149,464 |  |  | $ | 149,464 |
Digital Business Banking | 14,443 |  |  | — |  |  | — |  |  | 14,443 |
Merchant Payments | — |  |  | 40,761 |  |  | — |  |  | 40,761 |
Fraud Management | 11,513 |  |  | — |  |  | — |  |  | 11,513 |
Real-Time Payments | 12,998 |  |  | — |  |  | — |  |  | 12,998 |
Issuing and Acquiring | 86,704 |  |  | — |  |  | — |  |  | 86,704 |
Total | $ | 125,658 |  |  | $ | 40,761 |  |  | $ | 149,464 |  |  | $ | 315,883 |
| Nine Months Ended September 30, 2021
| Banks |  | Merchants |  | Billers |  | Total
Primary Solution Categories |  |  |  |  |  |  |
Bill Payments | $ | — |  |  | $ | — |  |  | $ | 446,974 |  |  | $ | 446,974 |
Digital Business Banking | 47,319 |  |  | — |  |  | — |  |  | 47,319 |
Merchant Payments | — |  |  | 115,083 |  |  | — |  |  | 115,083 |
Fraud Management | 23,563 |  |  | — |  |  | — |  |  | 23,563 |
Real-Time Payments | 58,534 |  |  | — |  |  | — |  |  | 58,534 |
Issuing and Acquiring | 212,296 |  |  | — |  |  | — |  |  | 212,296 |
Total | $ | 341,712 |  |  | $ | 115,083 |  |  | $ | 446,974 |  |  | $ | 903,769 |
| Nine Months Ended September 30, 2020
| Banks |  | Merchants |  | Billers |  | Total
Primary Solution Categories |  |  |  |  |  |  |
Bill Payments | $ | — |  |  | $ | — |  |  | $ | 440,543 |  |  | $ | 440,543 |
Digital Business Banking | 45,327 |  |  | — |  |  | — |  |  | 45,327 |
Merchant Payments | — |  |  | 109,870 |  |  | — |  |  | 109,870 |
Fraud Management | 25,183 |  |  | — |  |  | — |  |  | 25,183 |
Real-Time Payments | 57,160 |  |  | — |  |  | — |  |  | 57,160 |
Issuing and Acquiring | 229,195 |  |  | — |  |  | — |  |  | 229,195 |
Total | $ | 356,865 |  |  | $ | 109,870 |  |  | $ | 440,543 |  |  | $ | 907,278 |
Schedule of Revenue by Geographic Location | The following is the Company's revenue by geographic location for the periods indicated (in thousands):
| Three Months Ended September 30, |  | Nine Months Ended September 30,
| 2021 |  | 2020 |  | 2021 |  | 2020
Revenue |  |  |  |  |  |  |
United States | $ | 199,195 |  |  | $ | 199,209 |  |  | $ | 587,002 |  |  | $ | 611,383 |
Other | 117,719 |  |  | 116,674 |  |  | 316,767 |  |  | 295,895 |
Total | $ | 316,914 |  |  | $ | 315,883 |  |  | $ | 903,769 |  |  | $ | 907,278 |
Schedule of Long-lived Assets by Geographic Location | The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):
| September 30, 2021 |  | December 31, 2020
Long-lived Assets |  |  |
United States | $ | 1,383,348 |  |  | $ | 1,423,862 |
Other | 724,832 |  |  | 750,651 |
Total | $ | 2,108,180 |  |  | $ | 2,174,513 |

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- Definition Tabular disclosure of long-lived assets, excluding financial instruments, long-term customer relationships of a financial institution, mortgage rights, deferred policy acquisition costs, and deferred tax assets, by geographic areas located in the entity's country of domicile and foreign countries in which the entity holds assets. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -Subparagraph b -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9038-108599 + Details
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- Definition Tabular disclosure of revenue from external customers by geographic areas attributed to the entity's country of domicile and to foreign countries from which the entity derives revenue. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -Subparagraph a -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9038-108599 + Details
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- Definition Tabular disclosure of entity-wide revenues from external customers for each product or service or each group of similar products or services if the information is not provided as part of the reportable operating segment information. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e9031-108599 + Details
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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8736-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8813-108599 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267 Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8906-108599 + Details
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