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Segment Information (Tables) | 12 Months Ended
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Dec. 31, 2021
Segment Reporting [Abstract] |
Summary of Selected Financial Data by Reportable Segment | The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):
| Years Ended December 31,
| 2021 |  | 2020 |  | 2019
Revenues |  |  |  |  |
Banks | $ | 625,125 |  |  | $ | 558,498 |  |  | $ | 590,961 |
Merchants | 152,988 |  |  | 149,342 |  |  | 156,452 |
Billers | 592,485 |  |  | 586,482 |  |  | 510,881 |
Total revenue | $ | 1,370,598 |  |  | $ | 1,294,322 |  |  | $ | 1,258,294 |
Segment Adjusted EBITDA |  |  |  |  |
Banks | $ | 372,949 |  |  | $ | 331,445 |  |  | $ | 343,844 |
Merchants | 54,266 |  |  | 53,383 |  |  | 60,820 |
Billers | 129,048 |  |  | 135,144 |  |  | 77,295 |
Depreciation and amortization | (133,393) |  |  | (140,316) |  |  | (122,569) |
Stock-based compensation expense | (27,242) |  |  | (29,602) |  |  | (36,763) |
Corporate and unallocated expenses | (185,731) |  |  | (205,310) |  |  | (198,871) |
Interest, net | (33,538) |  |  | (45,002) |  |  | (52,066) |
Other, net | (1,294) |  |  | (1,116) |  |  | 520 |
Income before income taxes | $ | 175,065 |  |  | $ | 98,626 |  |  | $ | 72,210 |
Summary of Revenue by Primary Geographic Markets and Primary Solution Categories |
| Year Ended December 31, 2021
| Banks |  | Merchants |  | Billers |  | Total
Primary Solution Categories |  |  |  |  |  |  |
Bill Payments | $ | — |  |  | $ | — |  |  | $ | 592,485 |  |  | $ | 592,485 |
Digital Business Banking | 60,398 |  |  | — |  |  | — |  |  | 60,398 |
Merchant Payments | — |  |  | 152,988 |  |  | — |  |  | 152,988 |
Fraud Management | 43,704 |  |  | — |  |  | — |  |  | 43,704 |
Real-Time Payments | 77,922 |  |  | — |  |  | — |  |  | 77,922 |
Issuing and Acquiring | 443,101 |  |  | — |  |  | — |  |  | 443,101 |
Total | $ | 625,125 |  |  | $ | 152,988 |  |  | $ | 592,485 |  |  | $ | 1,370,598 |
| Year Ended December 31, 2020
| Banks |  | Merchants |  | Billers |  | Total
Primary Solution Categories |  |  |  |  |  |  |
Bill Payments | $ | — |  |  | $ | — |  |  | $ | 586,482 |  |  | $ | 586,482 |
Digital Business Banking | 75,475 |  |  | — |  |  | — |  |  | 75,475 |
Merchant Payments | — |  |  | 149,342 |  |  | — |  |  | 149,342 |
Fraud Management | 32,942 |  |  | — |  |  | — |  |  | 32,942 |
Real-Time Payments | 80,654 |  |  | — |  |  | — |  |  | 80,654 |
Issuing and Acquiring | 369,427 |  |  | — |  |  | — |  |  | 369,427 |
Total | $ | 558,498 |  |  | $ | 149,342 |  |  | $ | 586,482 |  |  | $ | 1,294,322 |
| Year Ended December 31, 2019
| Banks |  | Merchants |  | Billers |  | Total
Primary Solution Categories |  |  |  |  |  |  |
Bill Payments | $ | — |  |  | $ | — |  |  | $ | 510,881 |  |  | $ | 510,881 |
Digital Business Banking | 77,319 |  |  | — |  |  | — |  |  | 77,319 |
Merchant Payments | — |  |  | 156,452 |  |  | — |  |  | 156,452 |
Fraud Management | 42,010 |  |  | — |  |  | — |  |  | 42,010 |
Real-Time Payments | 100,599 |  |  | — |  |  | — |  |  | 100,599 |
Issuing and Acquiring | 371,033 |  |  | — |  |  | — |  |  | 371,033 |
Total | $ | 590,961 |  |  | $ | 156,452 |  |  | $ | 510,881 |  |  | $ | 1,258,294 |
The following is revenue by the Company's reportable segments for the periods indicated (in thousands):
| Year Ended December 31,
| 2021 |  | 2020 |  | 2019
Banks |  |  |  |  |
Software as a service and platform as a service | $ | 57,339 |  |  | $ | 69,254 |  |  | $ | 65,703 |
License | 310,758 |  |  | 232,143 |  |  | 256,097 |
Maintenance | 193,332 |  |  | 194,400 |  |  | 194,128 |
Services | 63,696 |  |  | 62,701 |  |  | 75,033 |
Total | $ | 625,125 |  |  | $ | 558,498 |  |  | $ | 590,961 |
Merchants |  |  |  |  |
Software as a service and platform as a service | $ | 124,933 |  |  | $ | 113,854 |  |  | $ | 101,666 |
License | 9,015 |  |  | 14,659 |  |  | 31,936 |
Maintenance | 16,846 |  |  | 16,981 |  |  | 18,968 |
Services | 2,194 |  |  | 3,848 |  |  | 3,882 |
Total | $ | 152,988 |  |  | $ | 149,342 |  |  | $ | 156,452 |
Billers |  |  |  |  |
Software as a service and platform as a service | $ | 592,070 |  |  | $ | 586,072 |  |  | $ | 510,300 |
License | 94 |  |  | 94 |  |  | 228 |
Maintenance | 321 |  |  | 316 |  |  | 313 |
Services | — |  |  | — |  |  | 40 |
Total | $ | 592,485 |  |  | $ | 586,482 |  |  | $ | 510,881 |
The following is the Company's revenue by geographic location for the periods indicated (in thousands):
| Year Ended December 31,
| 2021 |  | 2020 |  | 2019
Revenue |  |  |  |  |
United States | $ | 869,081 |  |  | $ | 830,511 |  |  | $ | 781,820 |
Other | 501,517 |  |  | 463,811 |  |  | 476,474 |
Total | $ | 1,370,598 |  |  | $ | 1,294,322 |  |  | $ | 1,258,294 |
Summary of Long-lived Assets by Geographic Location | The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):
| December 31,
| 2021 |  | 2020
Long-lived Assets |  |  |
United States | $ | 1,425,391 |  |  | $ | 1,423,862 |
Other | 745,138 |  |  | 750,651 |
Total | $ | 2,170,529 |  |  | $ | 2,174,513 |

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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8736-108599 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8813-108599 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 20 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=121556970&loc=d3e13816-109267 Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -URI http://asc.fasb.org/extlink&oid=123359005&loc=d3e8906-108599 + Details
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