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Segment Information (Tables) | 12 Months Ended
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Dec. 31, 2022
Segment Reporting [Abstract] |
Summary of Selected Financial Data by Reportable Segment | The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):
| Years Ended December 31,
| 2022 |  | 2021 |  | 2020
Revenues |  |  |  |  |
Banks | $ | 638,585 |  |  | $ | 625,125 |  |  | $ | 558,498 |
Merchants | 153,905 |  |  | 152,988 |  |  | 149,342 |
Billers | 629,411 |  |  | 592,485 |  |  | 586,482 |
Total revenue | $ | 1,421,901 |  |  | $ | 1,370,598 |  |  | $ | 1,294,322 |
Segment Adjusted EBITDA |  |  |  |  |
Banks | $ | 371,017 |  |  | $ | 372,949 |  |  | $ | 331,445 |
Merchants | 49,029 |  |  | 54,266 |  |  | 53,383 |
Billers | 107,371 |  |  | 129,048 |  |  | 135,144 |
Depreciation and amortization | (127,328) |  |  | (133,393) |  |  | (140,316) |
Stock-based compensation expense | (29,753) |  |  | (27,242) |  |  | (29,602) |
Corporate and unallocated expenses | (166,501) |  |  | (185,731) |  |  | (205,310) |
Interest, net | (40,646) |  |  | (33,538) |  |  | (45,002) |
Other, net | 43,446 |  |  | (1,294) |  |  | (1,116) |
Income before income taxes | $ | 206,635 |  |  | $ | 175,065 |  |  | $ | 98,626 |
Summary of Revenue by Primary Geographic Markets and Primary Solution Categories | The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands):
| Year Ended December 31, 2022
| Banks |  | Merchants |  | Billers |  | Total
Primary Solution Categories |  |  |  |  |  |  |
Bill Payments | $ | — |  |  | $ | — |  |  | $ | 629,411 |  |  | $ | 629,411 |
Digital Business Banking | 35,504 |  |  | — |  |  | — |  |  | 35,504 |
Merchant Payments | — |  |  | 153,905 |  |  | — |  |  | 153,905 |
Fraud Management | 47,421 |  |  | — |  |  | — |  |  | 47,421 |
Real-Time Payments | 104,777 |  |  | — |  |  | — |  |  | 104,777 |
Issuing and Acquiring | 450,883 |  |  | — |  |  | — |  |  | 450,883 |
Total | $ | 638,585 |  |  | $ | 153,905 |  |  | $ | 629,411 |  |  | $ | 1,421,901 |
| Year Ended December 31, 2021
| Banks |  | Merchants |  | Billers |  | Total
Primary Solution Categories |  |  |  |  |  |  |
Bill Payments | $ | — |  |  | $ | — |  |  | $ | 592,485 |  |  | $ | 592,485 |
Digital Business Banking | 60,398 |  |  | — |  |  | — |  |  | 60,398 |
Merchant Payments | — |  |  | 152,988 |  |  | — |  |  | 152,988 |
Fraud Management | 43,704 |  |  | — |  |  | — |  |  | 43,704 |
Real-Time Payments | 77,922 |  |  | — |  |  | — |  |  | 77,922 |
Issuing and Acquiring | 443,101 |  |  | — |  |  | — |  |  | 443,101 |
Total | $ | 625,125 |  |  | $ | 152,988 |  |  | $ | 592,485 |  |  | $ | 1,370,598 |
| Year Ended December 31, 2020
| Banks |  | Merchants |  | Billers |  | Total
Primary Solution Categories |  |  |  |  |  |  |
Bill Payments | $ | — |  |  | $ | — |  |  | $ | 586,482 |  |  | $ | 586,482 |
Digital Business Banking | 75,475 |  |  | — |  |  | — |  |  | 75,475 |
Merchant Payments | — |  |  | 149,342 |  |  | — |  |  | 149,342 |
Fraud Management | 32,942 |  |  | — |  |  | — |  |  | 32,942 |
Real-Time Payments | 80,654 |  |  | — |  |  | — |  |  | 80,654 |
Issuing and Acquiring | 369,427 |  |  | — |  |  | — |  |  | 369,427 |
Total | $ | 558,498 |  |  | $ | 149,342 |  |  | $ | 586,482 |  |  | $ | 1,294,322 |
The following is revenue by the Company's reportable segments for the periods indicated (in thousands):
| Year Ended December 31,
| 2022 |  | 2021 |  | 2020
Banks |  |  |  |  |
Software as a service and platform as a service | $ | 48,932 |  |  | $ | 57,339 |  |  | $ | 69,254 |
License | 336,028 |  |  | 310,758 |  |  | 232,143 |
Maintenance | 184,017 |  |  | 193,332 |  |  | 194,400 |
Services | 69,608 |  |  | 63,696 |  |  | 62,701 |
Total | $ | 638,585 |  |  | $ | 625,125 |  |  | $ | 558,498 |
Merchants |  |  |  |  |
Software as a service and platform as a service | $ | 124,631 |  |  | $ | 124,933 |  |  | $ | 113,854 |
License | 12,106 |  |  | 9,015 |  |  | 14,659 |
Maintenance | 15,934 |  |  | 16,846 |  |  | 16,981 |
Services | 1,234 |  |  | 2,194 |  |  | 3,848 |
Total | $ | 153,905 |  |  | $ | 152,988 |  |  | $ | 149,342 |
Billers |  |  |  |  |
Software as a service and platform as a service | $ | 629,317 |  |  | $ | 592,070 |  |  | $ | 586,072 |
License | — |  |  | 94 |  |  | 94 |
Maintenance | 94 |  |  | 321 |  |  | 316 |
Services | — |  |  | — |  |  | — |
Total | $ | 629,411 |  |  | $ | 592,485 |  |  | $ | 586,482 |
The following is the Company's revenue by geographic location for the periods indicated (in thousands):
| Year Ended December 31,
| 2022 |  | 2021 |  | 2020
Revenue |  |  |  |  |
United States | $ | 851,712 |  |  | $ | 869,081 |  |  | $ | 830,511 |
Other | 570,189 |  |  | 501,517 |  |  | 463,811 |
Total | $ | 1,421,901 |  |  | $ | 1,370,598 |  |  | $ | 1,294,322 |
Summary of Long-lived Assets by Geographic Location | The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):
| December 31,
| 2022 |  | 2021
Long-lived Assets |  |  |
United States | $ | 1,286,505 |  |  | $ | 1,425,391 |
Other | 754,847 |  |  | 745,138 |
Total | $ | 2,041,352 |  |  | $ | 2,170,529 |

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