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Segment Information (Tables)

12 Months Ended

Dec. 31, 2024

Segment Reporting [Abstract]

Schedule of Selected Financial Data by Reportable Segment

The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):

			Year Ended December 31, 2024
			Banks						Merchants						Billers						Total
Revenues			$	701,860					$	165,910					$	726,518					$	1,594,288
Less:
Interchange (a)			—						—						469,358						469,358
Global technology and innovation (b)			187,440						58,157						49,502						295,099
Other segment items (c)			88,901						38,205						76,471						203,577
Segment Adjusted EBITDA			$	425,519					$	69,548					$	131,187					$	626,254
Reconciliation of income before income taxes
Depreciation and amortization																					(110,962)
Stock-based compensation expense																					(41,281)
Corporate and unallocated expenses																					(165,876)
Interest, net																					(56,545)
Other, net																					(1,181)
Income before income taxes																					$	250,409
			Year Ended December 31, 2023
			Banks						Merchants						Billers						Total
Revenues			$	616,051					$	150,616					$	685,912					$	1,452,579
Less:
Interchange (a)			—						—						421,133						421,133
Global technology and innovation (b)			172,387						59,393						45,012						276,792
Other segment items (c)			88,175						46,878						77,424						212,477
Segment Adjusted EBITDA			$	355,489					$	44,345					$	142,343					$	542,177
Reconciliation of income before income taxes
Depreciation and amortization																					(122,373)
Stock-based compensation expense																					(24,547)
Corporate and unallocated expenses																					(174,849)
Interest, net																					(64,271)
Other, net																					(8,510)
Income before income taxes																					$	147,627

			Year Ended December 31, 2022
			Banks						Merchants						Billers						Total
Revenues			$	638,585					$	153,905					$	629,411					$	1,421,901
Less:
Interchange (a)			—						—						406,610						406,610
Global technology and innovation (b)			177,379						54,531						39,621						271,531
Other segment items (c)			90,189						50,345						75,809						216,343
Segment Adjusted EBITDA			$	371,017					$	49,029					$	107,371					$	527,417
Reconciliation of income before income taxes
Depreciation and amortization																					(127,328)
Stock-based compensation expense																					(29,753)
Corporate and unallocated expenses																					(166,501)
Interest, net																					(40,646)
Other, net																					43,446
Income before income taxes																					$	206,635

(a) Interchange – Interchange costs include all payment card interchange fees, amounts payable to banks, and payment card processing fees associated with providing services to Biller customers.

(b) Global Technology & Innovation – (“GTI”) costs include the costs of maintaining software products, as well as the costs required to deliver, install, and support software at customer sites. It also includes maintenance costs, which are the efforts associated with providing the customer with upgrades, 24-hour help desk, post go-live (remote) support, and production-type support for software that was previously installed at a customer location. GTI includes costs to provide SaaS and PaaS services including our data center operations. Service costs including human resource and other incidental costs such as travel and training required for both pre go-live and post go-live support. Such efforts include project management, delivery, product customization and implementation, installation support, consulting, configuration, and on-site support. GTI also includes research and development expenses which are primarily human resource costs related to the creation of new products, improvements made to existing products, as well as compatibility with new operating system releases and generations of hardware.

(c) Other segment items – other includes selling and marketing, product management, third-party royalties and other cost of goods sold excluding interchange. Selling and marketing costs, which are the costs related to selling our products to current and prospective customers as well as the costs related to promoting the Company, its products and the research efforts required to measure customers’ future needs and satisfaction levels. Selling costs are primarily the human resource and travel costs related to the effort expended to license our products and services to current and potential clients within defined territories and/or industries as well as the management of the overall relationship with customer accounts. Selling costs also include the costs associated with assisting distributors in their efforts to sell our products and services in their respective local markets. Product management costs are primarily the human resource costs related to developing and documenting our product requirements.

Schedule of Revenue by Primary Solution Category for Reportable Segments

The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands):

			Year Ended December 31, 2024
			Banks						Merchants						Billers						Total
Primary Solution Categories
Bill Payments			$	—					$	—					$	726,518					$	726,518
Merchant Payments			—						165,910						—						165,910
Fraud Management			52,412						—						—						52,412
Real-Time Payments			126,740						—						—						126,740
Issuing and Acquiring			522,708						—						—						522,708
Total			$	701,860					$	165,910					$	726,518					$	1,594,288
			Year Ended December 31, 2023
			Banks						Merchants						Billers						Total
Primary Solution Categories
Bill Payments			$	—					$	—					$	685,912					$	685,912
Digital Business Banking			2,792						—						—						2,792
Merchant Payments			—						150,616						—						150,616
Fraud Management			63,503						—						—						63,503
Real-Time Payments			128,957						—						—						128,957
Issuing and Acquiring			420,799						—						—						420,799
Total			$	616,051					$	150,616					$	685,912					$	1,452,579
			Year Ended December 31, 2022
			Banks						Merchants						Billers						Total
Primary Solution Categories
Bill Payments			$	—					$	—					$	629,411					$	629,411
Digital Business Banking			35,504						—						—						35,504
Merchant Payments			—						153,905						—						153,905
Fraud Management			47,421						—						—						47,421
Real-Time Payments			104,777						—						—						104,777
Issuing and Acquiring			450,883						—						—						450,883
Total			$	638,585					$	153,905					$	629,411					$	1,421,901

The following is revenue by the Company's reportable segments for the periods indicated (in thousands):

			Year Ended December 31,
			2024						2023						2022
Banks
Software as a service and platform as a service			$	45,020					$	39,803					$	48,932
License			388,291						311,549						336,028
Maintenance			176,797						189,650						184,017
Services			91,752						75,049						69,608
Total			$	701,860					$	616,051					$	638,585
Merchants
Software as a service and platform as a service			$	126,441					$	123,528					$	124,631
License			24,015						9,675						12,106
Maintenance			13,966						15,322						15,934
Services			1,488						2,091						1,234
Total			$	165,910					$	150,616					$	153,905
Billers
Software as a service and platform as a service			$	726,518					$	685,816					$	629,317
License			—						—						—
Maintenance			—						96						94
Services			—						—						—
Total			$	726,518					$	685,912					$	629,411

Schedule of Revenue by Geographic Areas

The following is the Company's revenue by geographic location for the periods indicated (in thousands):

			Year Ended December 31,
			2024						2023						2022
Revenue
United States			$	931,051					$	887,168					$	851,712
Other			663,237						565,411						570,189
Total			$	1,594,288					$	1,452,579					$	1,421,901

Schedule of Long-lived Assets by Geographic Location

The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):

			December 31,
			2024						2023
Long-lived Assets
United States			$	1,169,965					$	1,216,158
Other			791,793						763,437
Total			$	1,961,758					$	1,979,595

X

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Tabular disclosure of entity-wide revenues from external customers for each product or service or each group of similar products or services if the information is not provided as part of the reportable operating segment information.

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Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

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