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Segment Information (Tables)
3 Months Ended
Mar. 31, 2025
Segment Reporting [Abstract]  
Schedule of Selected Financial Data by Reportable Segment
The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):
Three Months Ended March 31, 2025
Payment SoftwareBillerTotal
Revenue$200,725 $193,840 $394,565 
Less:
Interchange (a)
— 130,828 130,828 
Global technology and innovation (b)
64,667 13,236 77,903 
Other segment items (c)
29,497 18,881 48,378 
Segment Adjusted EBITDA$106,561 $30,895 $137,456 
Reconciliation of income before income taxes
Depreciation and amortization(23,985)
Stock-based compensation expense(11,627)
Corporate and unallocated expenses(43,328)
Interest, net(10,619)
Other, net23,740 
Income before income taxes
$71,637 
Three Months Ended March 31, 2024
Payment SoftwareBillerTotal
Revenue
$141,157 $174,862 $316,019 
Less:
Interchange (a)
— 112,394 112,394 
Global technology and innovation (b)
60,432 11,983 72,415 
Other segment items (c)
28,436 19,748 48,184 
Segment Adjusted EBITDA$52,289 $30,737 $83,026 
Reconciliation of loss before income taxes
Depreciation and amortization(27,609)
Stock-based compensation expense(8,099)
Corporate and unallocated expenses(37,758)
Interest, net(15,001)
Other, net(2,025)
Loss before income taxes
$(7,466)

(a) Interchange – Interchange costs include all payment card interchange fees, amounts payable to banks, and payment card processing fees associated with providing services to Biller customers.

(b) Global Technology & Innovation – (“GTI”) costs include the costs of maintaining software products, as well as the costs required to deliver, install, and support software at customer sites. It also includes maintenance costs, which are the efforts associated with providing the customer with upgrades, 24-hour help desk, post go-live (remote) support, and production-type support for software that was previously installed at a customer location. GTI includes costs to provide SaaS and PaaS services including our data center operations. Service costs including human resource and other incidental costs such as travel and training required for both pre go-live and post go-live support. Such efforts include project management, delivery, product customization and implementation, installation support, consulting, configuration, and on-site support. GTI also includes research and development expenses which are primarily human resource costs related to the creation of new products, improvements made to existing products, as well as compatibility with new operating system releases and generations of hardware.
(c) Other segment items – other includes selling and marketing, product management, third-party royalties and other cost of goods sold excluding interchange. Selling and marketing costs, which are the costs related to selling our products to current and prospective customers as well as the costs related to promoting the Company, its products and the research efforts required to measure customers’ future needs and satisfaction levels. Selling costs are primarily the human resource and travel costs related to the effort expended to license our products and services to current and potential clients within defined territories and/or industries as well as the management of the overall relationship with customer accounts. Selling costs also include the costs associated with assisting distributors in their efforts to sell our products and services in their respective local markets. Product management costs are primarily the human resource costs related to developing and documenting our product requirements.
Schedule of Revenue by Primary Solution Category for Reportable Segments
The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands):
Three Months Ended March 31, 2025
Payment SoftwareBillerTotal
Primary Solution Categories
Bill Payments$— $193,840 $193,840 
Merchant Payments37,659 $37,659 
Fraud Management9,574 — $9,574 
Real-Time Payments25,738 — $25,738 
Issuing and Acquiring127,754 — $127,754 
Total$200,725 $193,840 $394,565 
Three Months Ended March 31, 2024
Payment SoftwareBillerTotal
Primary Solution Categories
Bill Payments$— $174,862 $174,862 
Merchant Payments35,728 — 35,728 
Fraud Management11,507 — 11,507 
Real-Time Payments24,748 — 24,748 
Issuing and Acquiring69,174 — 69,174 
Total$141,157 $174,862 $316,019 

Three Months Ended March 31,
20252024
Payment Software
Software as a service and platform as a service$43,243 $40,870 
License84,493 29,973 
Maintenance48,642 47,754 
Services24,347 22,560 
Total$200,725 $141,157 
Biller
Software as a service and platform as a service$193,840 $174,862 
Total$193,840 $174,862 
Schedule of Revenue by Geographic Location
The following is the Company's revenue by geographic location for the periods indicated (in thousands):
Three Months Ended March 31,
20252024
Revenue
United States$236,754 $228,107 
Other157,811 87,912 
Total$394,565 $316,019 
Schedule of Long-lived Assets by Geographic Location
The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):
March 31, 2025December 31, 2024
Long-lived Assets
United States$1,145,477 $1,169,965 
Other772,404 791,793 
Total$1,917,881 $1,961,758