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BUSINESS COMBINATIONS - Narrative (Details)
$ / shares in Units, $ in Thousands
1 Months Ended 2 Months Ended 3 Months Ended 6 Months Ended 10 Months Ended
May 12, 2026
USD ($)
tranche
Apr. 21, 2026
USD ($)
Mar. 03, 2026
USD ($)
shares
Jan. 23, 2026
USD ($)
Sep. 03, 2025
USD ($)
Aug. 06, 2024
USD ($)
$ / shares
shares
Jan. 03, 2024
USD ($)
shares
Apr. 30, 2025
USD ($)
shares
Jun. 30, 2026
USD ($)
Jun. 30, 2026
USD ($)
Jun. 30, 2025
USD ($)
Jun. 30, 2026
USD ($)
Jun. 30, 2025
USD ($)
Jun. 30, 2026
USD ($)
Dec. 31, 2025
USD ($)
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Payment to settle contingent acquisition liabilities                       $ 3,538 $ 198    
(Loss) gain on recognized related to the contingent earnout consideration                   $ 3,697 $ (31,359) 43,089 144,741    
Decrease in goodwill                       0 494    
Contingent acquisition liabilities (Current)                 $ 0 0   0   $ 0 $ 4,400
MIPA Agreement                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Asset acquisition, consideration $ 30,200                            
Payments to acquire assets                       26,100      
Deferred holdback liability $ 1,500                            
Number of tranches | tranche 2                            
Performance-based metrics period (in years) 2 years                            
Contingent consideration $ 0               $ 0            
MIPA Agreement | Customer relationships                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Purchase price allocation to the identifiable intangible assets $ 28,000                            
Useful life 9 years                            
Class A Common Stock | Executive Officer | Unvested Restricted Stock                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Equity instruments granted (in shares) | shares             2,033,156                
SYNQ3, Inc                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Total purchase consideration             $ 15,800                
Payments to purchase consideration             $ 3,900                
Equity consideration (in shares) | shares             5,755,910                
SYNQ3, Inc | Class A Common Stock                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Equity consideration (in shares) | shares               472,501              
Payment to settle contingent acquisition liabilities               $ 200              
SYNQ3, Inc | Restricted Stock                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Equity consideration (in shares) | shares             2,033,156                
SYNQ3, Inc | Contingent consideration, holdback liability                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Equity consideration (in shares) | shares             1,179,514                
Withheld purchase consideration in cash             $ 500                
SYNQ3, Inc | Contingent consideration, holdback liability | Common Stock                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Indemnification period             15 months                
SYNQ3, Inc | Contingent earnout consideration                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Withheld purchase consideration in cash     $ 100                        
Upper range of additional consideration             $ 800                
Contingent consideration liability, up to (in shares) | shares             1,434,936                
(Loss) gain on recognized related to the contingent earnout consideration                   0 3,600 (400) 8,700    
SYNQ3, Inc | Contingent earnout consideration | Class A Common Stock                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Equity consideration (in shares) | shares     246,761                        
Amelia Technologies, LLC                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Decrease in accrued liabilities decrease                         100    
Decrease in other current liabilities                         400    
Decrease in goodwill                         500    
Amelia Technologies, LLC | Contingent earnout consideration                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
(Loss) gain on recognized related to the contingent earnout consideration                   4,000 $ (32,600) 41,400 $ 136,100    
Amelia Technologies, LLC | Upfront Consideration | Class A Common Stock                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Equity consideration (in shares) | shares           3,809,520                  
Amelia Technologies, LLC | Escrow Consideration Withholding                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Equity consideration (in shares) | shares           2,149,530                  
Indemnification asset           $ 1,400                  
Share price (in dollars per share) | $ / shares           $ 5.35                  
Amelia Technologies, LLC | Upfront Purchase Consideration                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Total purchase consideration           $ 98,600                  
Contingent consideration liability (in shares) | shares           16,822,429                  
Interactions Acquisition                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Total purchase consideration         $ 76,083                    
Payments to purchase consideration         65,033                    
Cash paid         4,100                    
Contingent consideration, liability         $ 41,500                    
Payments to settle a portion of contingent consideration       $ 4,700                      
Acquisition related expenses                   0   500   $ 5,500  
Interactions Acquisition | Customer relationships                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Useful life         5 years                    
Interactions Acquisition | Selling shareholders                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Payments to purchase consideration         $ 19,400                    
Interactions Acquisition | Contingent earnout consideration                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Upper range of additional consideration         25,000                    
(Loss) gain on recognized related to the contingent earnout consideration                   $ (300)   $ 2,100      
Contingent liability         9,900                    
Interactions Acquisition | Contingent Consideration Deferred Holdback                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Contingent consideration, liability         1,200                    
Contingent liability         1,150                    
Interactions Acquisition | Contingent Consideration, Adjustment Holdback                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Contingent consideration, liability         $ 1,000                    
Interactions Acquisition | Contingent Consideration, Interaction Indemnity Holdback                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Indemnification period         12 months                    
Contingent consideration, liability         $ 200                    
LivePerson, Inc                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Contingent acquisition liabilities (Current)   $ 42,800                          
LivePerson, Inc | Secured Notes                              
Business Combination, Goodwill, Reportable Segment Assignment [Line Items]                              
Contingent consideration, liability   $ 261,200