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Consolidated Statements of Comprehensive Income (Loss) (USD $) In Thousands, except Per Share data, unless otherwise specified | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2012 | Sep. 30, 2012 | Jun. 30, 2012 | Mar. 31, 2012 | Dec. 31, 2011 | Sep. 30, 2011 | Jun. 30, 2011 | Mar. 31, 2011 | Dec. 31, 2012 | Dec. 31, 2011 | Dec. 31, 2010
Revenues | $ 399,345 | $ 386,055 | $ 396,243 | $ 395,228 | $ 390,713 | $ 413,802 | $ 400,437 | $ 361,816 | $ 1,576,871 | $ 1,566,768 | $ 1,401,461
Operating expenses |  |  |  |  |  |  |  |  |  |  |
Direct cost of revenues | 245,080 | 241,614 | 248,220 | 245,618 | 233,005 | 249,975 | 250,844 | 223,084 | 980,532 | 956,908 | 825,599
Selling, general and administrative expense | 94,058 | 88,909 | 92,460 | 102,589 | 92,932 | 97,618 | 94,442 | 88,303 | 378,016 | 373,295 | 341,239
Special charges |  | 2,775 | 26,782 |  |  |  | 15,212 |  | 29,557 | 15,212 | 51,131
Acquisition-related contingent consideration | (483) | 403 | (3,541) | 557 | (9,004) | 944 | 799 | 796 | (3,064) | (6,465) | 1,190
Amortization of other intangible assets | 5,634 | 5,766 | 5,490 | 5,517 | 5,576 | 5,843 | 5,498 | 5,454 | 22,407 | 22,371 | 23,910
Goodwill impairment charge | 110,387 |  |  |  |  |  |  |  | 110,387 |  |
Costs and Expenses, Total | 454,676 | 339,467 | 369,411 | 354,281 | 322,509 | 354,380 | 366,795 | 317,637 | 1,517,835 | 1,361,321 | 1,243,069
Operating income | (55,331) | 46,588 | 26,832 | 40,947 | 68,204 | 59,422 | 33,642 | 44,179 | 59,036 | 205,447 | 158,392
Other income (expense) |  |  |  |  |  |  |  |  |  |  |
Interest income and other | 1,156 | 1,584 | (363) | 3,282 | 895 | 486 | 2,923 | 2,000 | 5,659 | 6,304 | 4,423
Interest expense | (13,124) | (13,208) | (15,195) | (15,204) | (14,495) | (14,319) | (14,500) | (15,310) | (56,731) | (58,624) | (50,263)
Loss on early extinguishment of debt | (4,850) |  |  |  |  |  |  |  | (4,850) |  | (5,161)
Other (expense) income |  |  |  |  |  |  |  |  | (55,922) | (52,320) | (51,001)
Income before income tax provision | (72,149) | 34,964 | 11,274 | 29,025 | 54,604 | 45,589 | 22,065 | 30,869 | 3,114 | 153,127 | 107,391
Income tax provision | 13,728 | 12,251 | 3,527 | 10,594 | 14,723 | 16,150 | 6,740 | 11,611 | 40,100 | 49,224 | 41,407
Net income (loss) | (85,877) | 22,713 | 7,747 | 18,431 | 39,881 | 29,439 | 15,325 | 19,258 | (36,986) | 103,903 | 65,984
Earnings (loss) per common share - basic | $ (2.15) | $ 0.56 | $ 0.19 | $ 0.46 | $ 1.00 | $ 0.73 | $ 0.38 | $ 0.44 | $ (0.92) | $ 2.53 | $ 1.45
Earnings (loss) per common share - diluted | $ (2.15) | $ 0.55 | $ 0.18 | $ 0.43 | $ 0.93 | $ 0.70 | $ 0.36 | $ 0.42 | $ (0.92) | $ 2.39 | $ 1.38
Other comprehensive income (loss) net of tax: |  |  |  |  |  |  |  |  |  |  |
Foreign currency translation adjustments, net of tax expense (benefit) of $654, ($1,568) and $1,484 for the years ended December 31, 2012, 2011 and 2010, respectively |  |  |  |  |  |  |  |  | 15,023 | (2,902) | (5,951)
Other comprehensive income (loss), net of tax |  |  |  |  |  |  |  |  | 15,023 | (2,902) | (5,951)
Comprehensive income (loss) |  |  |  |  |  |  |  |  | $ (21,963) | $ 101,001 | $ 60,033

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- Definition The charge against earnings in the period, comprised of costs associated with non-recurring activities related to our global branding strategy and other strategic branding decisions, a realignment of our workforce and consolidation of office locations. + References No definition available. + Details
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