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Restructuring Charges (Details) (USD $)
In Millions, unless otherwise specified
 3 Months Ended
Mar. 31, 2014
Mar. 31, 2013
Total, Beginning Balance $ 106  
Charge to Earnings 29 42
Cash Paid (33)  
Non-cash and Other (8)  
Total, Ending Balance 94  
Employee Termination Costs
    
Total, Beginning Balance 74  
Charge to Earnings 18  
Cash Paid (25)  
Non-cash and Other (2)  
Total, Ending Balance 65  
Asset Impairment Costs
    
Total, Beginning Balance 0  
Charge to Earnings 6  
Cash Paid 0  
Non-cash and Other (6)  
Total, Ending Balance 0  
Facility Exit Costs
    
Total, Beginning Balance 14  
Charge to Earnings 2  
Cash Paid (5)  
Non-cash and Other 0  
Total, Ending Balance 11  
Other Exit Costs
    
Total, Beginning Balance 18  
Charge to Earnings 3  
Cash Paid (3)  
Non-cash and Other 0  
Total, Ending Balance 18  
Operating Segments | North America
    
Charge to Earnings 6  
Operating Segments | EMEA
    
Charge to Earnings $ 23