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Business segments | 12 Months Ended
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Sep. 30, 2016
Segment Reporting [Abstract] |
Business segments | Business segments We have three business segments, Health Services, U.S. Federal Services and Human Services. These segments reflect the way in which we organize and manage the business and is consistent with the manner in which our Chief Executive Officer operates and reviews the results of the business. Expenses which are not specifically included in the segments are included in other categories, including amortization of intangible assets, the direct costs of acquisitions and the gain on sale of the K-12 Education business. These costs are excluded from measuring each segment's operating performance. The results of these segments for the three years ended September 30, 2016 are shown below (in thousands).
| Year ended September 30,
| 2016 |  | 2015 |  | 2014
Revenue: |  |  |  |  |  |  |  |
Health Services | $ | 1,298,304 |  |  | $ | 1,109,238 |  |  | $ | 906,650 |
U.S. Federal Services | 591,728 |  |  | 502,484 |  |  | 341,840 |
Human Services | 513,328 |  |  | 488,099 |  |  | 452,422 |
Total | $ | 2,403,360 |  |  | $ | 2,099,821 |  |  | $ | 1,700,912 |
Gross Profit: |  |  |  |  |  |  |  |
Health Services | $ | 292,181 |  |  | $ | 254,108 |  |  | $ | 213,728 |
U.S. Federal Services | 138,168 |  |  | 118,646 |  |  | 110,793 |
Human Services | 131,842 |  |  | 139,963 |  |  | 127,602 |
Total | $ | 562,191 |  |  | $ | 512,717 |  |  | $ | 452,123 |
Selling, general and administrative expense: |  |  |  |  |  |  |  |
Health Services | $ | 107,155 |  |  | $ | 99,815 |  |  | $ | 98,172 |
U.S. Federal Services | 74,792 |  |  | 59,252 |  |  | 47,695 |
Human Services | 84,157 |  |  | 79,719 |  |  | 74,444 |
Other | 2,155 |  |  | 6 |  |  | 614 |
Total | $ | 268,259 |  |  | $ | 238,792 |  |  | $ | 220,925 |
Operating income: |  |  |  |  |  |  |  |
Health Services | $ | 185,026 |  |  | $ | 154,293 |  |  | $ | 115,556 |
U.S. Federal Services | 63,376 |  |  | 59,394 |  |  | 63,098 |
Human Services | 47,685 |  |  | 60,244 |  |  | 53,158 |
Amortization of intangible assets | (13,377 | ) |  | (9,348 | ) |  | (5,890 | )
Acquisition-related expenses | (832 | ) |  | (4,745 | ) |  | — |
Gain on sale of a business | 6,880 |  |  | — |  |  | — |
Other | (2,155 | ) |  | (6 | ) |  | (614 | )
Total | $ | 286,603 |  |  | $ | 259,832 |  |  | $ | 225,308 |
Operating income as a percentage of revenue: |  |  |  |  |
Health Services | 14.3 | % |  | 13.9 | % |  | 12.7 | %
U.S. Federal Services | 10.7 | % |  | 11.8 | % |  | 18.5 | %
Human Services | 9.3 | % |  | 12.3 | % |  | 11.7 | %
Total | 11.9 | % |  | 12.4 | % |  | 13.2 | %
Depreciation and amortization: |  |  |  |  |  |  |  |
Health Services | $ | 31,916 |  |  | $ | 27,694 |  |  | $ | 23,994 |
U.S. Federal Services | 9,953 |  |  | 10,363 |  |  | 9,557 |
Human Services | 16,535 |  |  | 8,792 |  |  | 9,227 |
Total | $ | 58,404 |  |  | $ | 46,849 |  |  | $ | 42,778 |
Acquisition-related expenses are costs directly incurred from the purchases of Ascend Management Innovations, LLC (Ascend) and Assessments Australia in 2016 and Acentia, LLC (Acentia) and Remploy in 2015, as well as any unsuccessful transactions. We principally operate in the U.S., the U.K., Australia, Canada and Saudi Arabia. Our revenue was distributed as follows (in thousands):
| Year ended September 30,
| 2016 |  | 2015 |  | 2014
United States | $ | 1,721,261 |  |  | $ | 1,559,769 |  |  | $ | 1,306,026 |
United Kingdom | 384,649 |  |  | 267,702 |  |  | 128,363 |
Australia | 200,539 |  |  | 178,167 |  |  | 170,727 |
Rest of World | 96,911 |  |  | 94,183 |  |  | 95,796 |
Total | $ | 2,403,360 |  |  | $ | 2,099,821 |  |  | $ | 1,700,912 |
Identifiable assets for the segments are shown below (in thousands):
| Year Ended September 30,
| 2016 |  | 2015
Health Services | $ | 543,361 |  |  | $ | 482,560 |
U.S. Federal Services | 440,006 |  |  | 441,521 |
Human Services | 153,141 |  |  | 186,406 |
Corporate/Other | 212,311 |  |  | 161,071 |
Total | $ | 1,348,819 |  |  | $ | 1,271,558 |
Our long-lived assets, consisting of property and equipment, capitalized software costs and deferred compensation plan assets, were distributed as follows (in thousands):
| Year Ended September 30,
| 2016 |  | 2015
United States | $ | 118,751 |  |  | $ | 120,130 |
Australia | 38,852 |  |  | 33,591 |
Canada | 16,209 |  |  | 19,720 |
United Kingdom | 11,086 |  |  | 16,141 |
Rest of World | 117 |  |  | 41 |
Total | $ | 185,015 |  |  | $ | 189,623 |

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8981-108599 Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e9038-108599 Reference 3: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 33 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8971-108599 Reference 4: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 12 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8595-108599 Reference 5: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 1 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8380-108599 Reference 6: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 35 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8984-108599 Reference 9: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e9031-108599 Reference 10: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e9054-108599 Reference 11: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8538-108599 Reference 12: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 29 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8864-108599 Reference 13: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8924-108599 Reference 14: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -URI http://asc.fasb.org/extlink&oid=68060357&loc=d3e8906-108599 + Details
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