Segment Information (Tables)

3 Months Ended

Dec. 31, 2019

Schedule of financial information for each of the Company's business segments

The table below provides certain financial information for each of our business segments. We operate our business through three segments.

•Our U.S. Health and Human Services Segment provides a variety of business process services such as program administration, appeals and assessments services, and related consulting work for U.S. state and local government programs. These services support a variety of programs including the Affordable Care Act (ACA), Medicaid and the Children’s Health Insurance Program (CHIP). We also serve as administrators in state-based welfare-to-work and child support programs.

•Our U.S. Federal Services Segment provides business process solutions, including program administration, appeals and assessment services, as well as system and software development and maintenance services for various U.S. federal civilian programs. This segment also contains certain state-based assessments and appeals work that is part of the segment's heritage within the Medicare Appeals portfolio and continues to be managed within this segment.

•Our Outside the U.S. Segment provides business process solutions for governments and commercial clients outside the U.S., including health and disability assessments, program administration and case management for employment services and other work-support programs. We deliver services in the United Kingdom, including the Health Assessment Advisory Service (HAAS), the Work & Health Programme and Fair Start; Australia, including jobactive and the Disability Employment Service; Canada, including Health Insurance British Columbia and the Employment Program of British Columbia; Saudi Arabia and Singapore.


	Three Months Ended December 31,
(dollars in thousands)	2019		% (1)	2018		% (1)
Revenue:
U.S. Health & Human Services	$	312,281		$	294,213
U.S. Federal Services	366,571			216,987
Outside the U.S.	139,377			153,419
Total	$	818,229		$	664,619
Gross profit:
U.S. Health & Human Services	$	89,590	28.7%	$	88,031	29.9%
U.S. Federal Services	70,821		19.3%	47,985		22.1%
Outside the U.S.	15,039		10.8%	23,249		15.2%
Total	$	175,450	21.4%	$	159,265	24.0%
Selling, general & administrative expense:
U.S. Health & Human Services	$	31,398	10.1%	$	32,139	10.9%
U.S. Federal Services	39,239		10.7%	26,632		12.3%
Outside the U.S.	16,053		11.5%	18,808		12.3%

Other (2)	537		NM	2,092		NM
Total	$	87,227	10.7%	$	79,671	12.0%
Operating income:
U.S. Health & Human Services	$	58,192	18.6%	$	55,892	19.0%
U.S. Federal Services	31,582		8.6%	21,353		9.8%
Outside the U.S.	(1,014)		(0.7)%	4,441		2.9%
Amortization of intangible assets	(9,088)		NM	(5,458)		NM



Other	(537)		NM	(2,092)		NM
Total	$	79,135	9.7%	$	74,136	11.2%

(1) Percentage of respective segment revenue. Percentages not considered meaningful are marked “NM.”

(2) Other selling, general and administrative expenses includes credits and costs that are not allocated to a particular segment. In the three months ended December 31, 2018, these other costs include $2.7 million of costs related to the acquisition of the citizen engagement centers business.

Schedule of identifiable assets by segment

Identifiable assets for the segments are shown below (in thousands):


	December 31, 2019		September 30, 2019
U.S. Health & Human Services	$	584,038	$	500,641
U.S. Federal Services	922,613		795,553
Outside the U.S.	245,289		234,769
Corporate	237,851		214,769
Total	$	1,989,791	$	1,745,732