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Segment Information | 6 Months Ended
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Mar. 31, 2020
Segment Reporting [Abstract] |
Segment Information | Segment Information The table below provides certain financial information for each of our business segments. We operate our business through three segments. •Our U.S. Health and Human Services Segment provides a variety of business process services such as program administration, appeals and assessments services, and related consulting work for U.S. state and local government programs. These services support a variety of programs including the Affordable Care Act (ACA), Medicaid and the Children’s Health Insurance Program (CHIP). We also serve as administrators in state-based welfare-to-work and child support programs. •Our U.S. Federal Services Segment provides business process solutions, including program administration, appeals and assessment services, as well as system and software development and maintenance services for various U.S. federal civilian programs. This segment also contains certain state-based assessments and appeals work that is part of the segment's heritage within the Medicare Appeals portfolio and continues to be managed within this segment. •Our Outside the U.S. Segment provides business process solutions for governments and commercial clients outside the U.S., including health and disability assessments, program administration and case management for employment services and other work-support programs. We deliver services in the United Kingdom, including the Health Assessment Advisory Service (HAAS), the Work & Health Programme and Fair Start; Australia, including jobactive and the Disability Employment Service; Canada, including Health Insurance British Columbia and the Employment Program of British Columbia; Italy, Saudi Arabia and Singapore.
|  | Three Months Ended March 31, |  |  |  |  |  |  |  | Six Months Ended March 31, |  |  |  |  |  |
(dollars in thousands) |  | 2020 |  | % (1) |  | 2019 |  | % (1) |  | 2020 |  | % (1) |  | 2019 |  | % (1)
Revenue: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Health & Human Services |  | $ | 308,698 |  |  |  |  | $ | 290,737 |  |  |  |  | $ | 620,979 |  |  |  |  | $ | 584,950 |  |  |  |
U.S. Federal Services |  | 393,391 |  |  |  |  | 289,736 |  |  |  |  | 759,962 |  |  |  |  | 506,723 |  |  |  |
Outside the U.S. |  | 116,046 |  |  |  |  | 156,047 |  |  |  |  | 255,423 |  |  |  |  | 309,466 |  |  |  |
Total |  | $ | 818,135 |  |  |  |  | $ | 736,520 |  |  |  |  | $ | 1,636,364 |  |  |  |  | $ | 1,401,139 |  |  |  |
Gross profit: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Health & Human Services |  | $ | 85,454 |  |  | 27.7% |  | $ | 86,260 |  |  | 29.7% |  | $ | 175,044 |  |  | 28.2% |  | $ | 174,291 |  |  | 29.8%
U.S. Federal Services |  | 76,958 |  |  | 19.6% |  | 60,696 |  |  | 20.9% |  | 147,779 |  |  | 19.4% |  | 108,681 |  |  | 21.4%
Outside the U.S. |  | (9,314) |  |  | (8.0)% |  | 22,466 |  |  | 14.4% |  | 5,725 |  |  | 2.2% |  | 45,715 |  |  | 14.8%
Total |  | $ | 153,098 |  |  | 18.7% |  | $ | 169,422 |  |  | 23.0% |  | $ | 328,548 |  |  | 20.1% |  | $ | 328,687 |  |  | 23.5%
Selling, general & administrative expense: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Health & Human Services |  | $ | 39,239 |  |  | 12.7% |  | $ | 29,400 |  |  | 10.1% |  | $ | 70,637 |  |  | 11.4% |  | $ | 61,539 |  |  | 10.5%
U.S. Federal Services |  | 46,726 |  |  | 11.9% |  | 31,104 |  |  | 10.7% |  | 85,965 |  |  | 11.3% |  | 57,736 |  |  | 11.4%
Outside the U.S. |  | 17,404 |  |  | 15.0% |  | 17,992 |  |  | 11.5% |  | 33,457 |  |  | 13.1% |  | 36,800 |  |  | 11.9%
Other (2) |  | 3,484 |  |  | NM |  | (394) |  |  | NM |  | 4,021 |  |  | NM |  | 1,698 |  |  | NM
Total |  | $ | 106,853 |  |  | 13.1% |  | $ | 78,102 |  |  | 10.6% |  | $ | 194,080 |  |  | 11.9% |  | $ | 157,773 |  |  | 11.3%
Operating income: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Health & Human Services |  | $ | 46,215 |  |  | 15.0% |  | $ | 56,860 |  |  | 19.6% |  | $ | 104,407 |  |  | 16.8% |  | $ | 112,752 |  |  | 19.3%
U.S. Federal Services |  | 30,232 |  |  | 7.7% |  | 29,592 |  |  | 10.2% |  | 61,814 |  |  | 8.1% |  | 50,945 |  |  | 10.1%
Outside the U.S. |  | (26,718) |  |  | (23.0)% |  | 4,474 |  |  | 2.9% |  | (27,732) |  |  | (10.9)% |  | 8,915 |  |  | 2.9%
Amortization of intangible assets |  | (8,934) |  |  | NM |  | (9,519) |  |  | NM |  | (18,022) |  |  | NM |  | (14,977) |  |  | NM
Other |  | (3,484) |  |  | NM |  | 394 |  |  | NM |  | (4,021) |  |  | NM |  | (1,698) |  |  | NM
Total |  | $ | 37,311 |  |  | 4.6% |  | $ | 81,801 |  |  | 11.1% |  | $ | 116,446 |  |  | 7.1% |  | $ | 155,937 |  |  | 11.1%
(1) Percentage of respective segment revenue. Percentages not considered meaningful are marked “NM.” (2) Other selling, general and administrative expenses includes credits and costs that are not allocated to a particular segment, including the costs for actual and potential acquisitions of other businesses. Identifiable assets for the segments are shown below (in thousands):
|  | March 31, 2020 |  | September 30, 2019
U.S. Health & Human Services |  | $ | 580,487 |  |  | $ | 500,641 |
U.S. Federal Services |  | 939,824 |  |  | 795,553 |
Outside the U.S. |  | 210,095 |  |  | 234,769 |
Corporate |  | 230,000 |  |  | 214,769 |
Total |  | $ | 1,960,406 |  |  | $ | 1,745,732 |

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI http://asc.fasb.org/topic&trid=2134510 + Details
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