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Business Segments (Tables)

12 Months Ended

Sep. 30, 2021

Segment Reporting [Abstract]

Schedule of financial information for each of the Company's business segments

Table 3.1: Results of Operation by Business Segment (1)
			For the Year Ended September 30,
			2021												2020												2019
			Amount						% (2)						Amount						% (2)						Amount						% (2)
			(dollars in thousands)
Revenue:
U.S. Services			$	1,662,110											$	1,329,274											$	1,176,488
U.S. Federal Services			1,893,284												1,633,337												1,111,197
Outside the U.S.			699,091												498,926												599,130
Revenue			$	4,254,485											$	3,461,537											$	2,886,815
Gross profit:
U.S. Services			$	408,050					24.6 %						$	360,272					27.1 %						$	344,109					29.2 %
U.S. Federal Services			432,551						22.8 %						318,925						19.5 %						242,070						21.8 %
Outside the U.S.			106,374						15.2 %						31,805						6.4 %						85,005						14.2 %
Gross profit			$	946,975					22.3 %						$	711,002					20.5 %						$	671,184					23.2 %
Selling, general, and administrative expenses:
U.S. Services			$	153,609					9.2 %						$	132,489					10.0 %						$	123,275					10.5 %
U.S. Federal Services			243,485						12.9 %						186,023						11.4 %						126,128						11.4 %
Outside the U.S.			86,248						12.3 %						65,938						13.2 %						68,944						11.5 %
Gain on sale of business (4)			—						NM						(1,718)						NM						—						NM
Other (3)			10,746						NM						4,358						NM						2,676						NM
Selling, general, and administrative expenses			$	494,088					11.6 %						$	387,090					11.2 %						$	321,023					11.1 %
Operating income:
U.S. Services			$	254,441					15.3 %						$	227,783					17.1 %						$	220,834					18.8 %
U.S. Federal Services			189,066						10.0 %						132,902						8.1 %						115,942						10.4 %
Outside the U.S.			20,126						2.9 %						(34,133)						(6.8) %						16,061						2.7 %
Amortization of intangible assets			(44,357)						NM						(35,634)						NM						(33,054)						NM
Gain on sale of business (4)			—						NM						1,718						NM						—						NM
Other (3)			(10,746)						NM						(4,358)						NM						(2,676)						NM
Operating income			$	408,530					9.6 %						$	288,278					8.3 %						$	317,107					11.0 %
Depreciation and amortization:
U.S. Services			$	20,350					1.2 %						$	20,951					1.6 %						$	18,466					1.6 %
U.S. Federal Services			12,986						0.7 %						25,153						1.5 %						16,802						1.5 %
Outside the U.S.			13,025						1.9 %						18,423						3.7 %						17,136						2.9 %
Depreciation and amortization			$	46,361					1.1 %						$	64,527					1.9 %						$	52,404					1.8 %

(1)Expenses that are not specifically included in the segments are included in other categories, including amortization of intangible assets and the direct costs of acquisitions. These costs are excluded from measuring each segment's operating performance.

(2)Percentage of respective segment revenue. Percentages not considered meaningful are marked "NM."

(3)Other selling, general, and administrative expenses includes credits and costs that are not allocated to a particular segment. This includes expenses incurred as part of our acquisitions, as well as potential acquisitions which have not been or may not be completed. Our results for the year ended September 30, 2021, included $9.5 million of expenses relating to the acquisitions of Attain, LLC, and VES Group, Inc. For more information, see "Note 6. Business Combinations."

(4)During fiscal year 2020, we sold Q2 Administrators LLC, a subsidiary within our U.S. Federal Services Segment, resulting in a gain.

Schedule of identifiable assets by segment

Table 3.2: Assets by Segment
			As of September 30,
			2021						2020
			(in thousands)
U.S. Services			$	701,565					$	702,728
U.S. Federal Services			2,863,581						937,477
Outside the U.S.			324,899						224,532
Corporate			228,920						159,965
Assets			$	4,118,965					$	2,024,702

Schedule of long-lived assets by geography

Table 3.3: Long-Lived Assets by Geography
			As of September 30,
			2021						2020
			(in thousands)
United States			$	276,754					$	255,346
Australia			17,105						30,183
Canada			20,637						24,522
United Kingdom			11,914						7,610
Rest of World			5,172						1,071
Total			$	331,582					$	318,732

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Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

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