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Revenue Recognition (Tables)
3 Months Ended
Dec. 31, 2020
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
By operating segment and service
Three Months Ended December 31,
(in thousands)20202019
Program administration$293,844 $236,907 
Assessments and appeals32,615 33,831 
Workforce and children services47,821 29,386 
Other10,654 12,157 
Total U.S. Services$384,934 $312,281 
Program administration$327,790 $281,688 
Technology solutions34,664 43,606 
Assessments and appeals42,791 41,277 
Total U.S. Federal Services$405,245 $366,571 
Workforce and children services$77,462 $57,239 
Assessments and appeals53,123 62,643 
Program administration23,056 17,094 
Other1,734 2,401 
Total Outside the U.S.$155,375 $139,377 
Total revenue$945,554 $818,229 
By contract type
Three Months Ended December 31,
(in thousands)20202019
Performance-based$293,960 $292,758 
Cost-plus384,483 362,811 
Fixed price120,777 119,216 
Time and materials146,334 43,444 
Total revenue$945,554 $818,229 

By customer type
Three Months Ended December 31,
(in thousands)20202019
New York State government agencies$75,356 $97,223 
Other U.S. state government agencies312,758 209,886 
Total U.S. state government agencies388,114 307,109 
United States Federal Government agencies385,573 351,833 
International government agencies147,342 130,816 
Other, including local municipalities and commercial customers24,525 28,471 
Total revenue$945,554 $818,229 

By geography
Three Months Ended December 31,
(in thousands)20202019
United States$790,179 $678,852 
United Kingdom64,786 73,002 
Australia55,932 37,435 
Rest of world34,657 28,940 
Total revenue$945,554 $818,229 
Deferred Contract Cost
Three Months Ended December 31,
(in thousands)20202019
Deferred contract cost capitalization$2,491 $1,300 
Deferred contract cost amortization2,287 2,200