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Business Segments (Tables)
12 Months Ended
Sep. 30, 2023
Segment Reporting [Abstract]  
Schedule of Financial Information for each of the Company's Business Segments
Table 3.1: Results of Operation by Business Segment
For the Year Ended September 30,
202320222021
Amount% (1)Amount% (1)Amount% (1)
(dollars in thousands)
Revenue:
U.S. Federal Services$2,403,606 $2,259,744 $1,893,284 
U.S. Services1,812,069 1,607,612 1,662,110 
Outside the U.S.689,053 763,662 699,091 
Revenue$4,904,728 $4,631,018 $4,254,485 
Gross profit:
U.S. Federal Services$557,886 23.2 %$519,440 23.0 %$432,551 22.8 %
U.S. Services377,541 20.8 %343,004 21.3 %408,050 24.6 %
Outside the U.S.93,181 13.5 %77,366 10.1 %106,374 15.2 %
Gross profit$1,028,608 21.0 %$939,810 20.3 %$946,975 22.3 %
Selling, general, and administrative expenses:
U.S. Federal Services$308,197 12.8 %$284,509 12.6 %$243,485 12.9 %
U.S. Services194,991 10.8 %160,902 10.0 %153,609 9.2 %
Outside the U.S.102,311 14.8 %92,536 12.1 %86,248 12.3 %
Divestiture related charges (2)3,751 NM— NM— NM
Other (4)29,973 NM(3,454)NM10,746 NM
Selling, general, and administrative expenses$639,223 13.0 %$534,493 11.5 %$494,088 11.6 %
Operating income/(loss):
U.S. Federal Services$249,689 10.4 %$234,931 10.4 %$189,066 10.0 %
U.S. Services182,550 10.1 %182,102 11.3 %254,441 15.3 %
Outside the U.S.(9,130)(1.3)%(15,170)(2.0)%20,126 2.9 %
Amortization of intangible assets(94,591)NM(90,465)NM(44,357)NM
Divestiture related charges (2)(3,751)NM— NM— NM
Gain on sale of land and building (3)— NM11,046 NM— NM
Other (4)(29,973)NM3,454 NM(10,746)NM
Operating income$294,794 6.0 %$325,898 7.0 %$408,530 9.6 %
Depreciation and amortization:
U.S. Federal Services$18,336 0.8 %$12,332 0.5 %$12,986 0.7 %
U.S. Services22,674 1.3 %16,528 1.0 %20,350 1.2 %
Outside the U.S.13,715 2.0 %13,470 1.8 %13,025 1.9 %
Depreciation and amortization$54,725 1.1 %$42,330 0.9 %$46,361 1.1 %
(1)Percentage of respective segment revenue. Percentages not considered meaningful are marked "NM."
(2)During fiscal year 2023, we sold a small commercial practice in the United Kingdom and our employment operations business in Sweden, both subsidiaries within our Outside the U.S. Segment, resulting in a loss of $0.9 million. In addition, we recorded impairment losses of $2.9 million on businesses sold subsequent to fiscal year end. Refer to "Note 6. Business Combinations and Divestitures" and "Note 17. Subsequent Events" for more details.
(3)During fiscal year 2022, we sold the land and building that held our corporate headquarters, resulting in a gain on sale of $11.0 million.
(4)Other includes credits and costs that are not allocated to a particular segment. For the fiscal year 2023, these charges include $29.3 million related to the costs of a previously disclosed cybersecurity incident. Other charges include direct costs of acquisitions. These costs are excluded from measuring each segment's operating performance.
Schedule of Identifiable Assets by Segment
Table 3.2: Assets by Segment
As of September 30,
20232022
(in thousands)
U.S. Federal Services$2,716,367 $2,858,662 
U.S. Services780,737 736,970 
Outside the U.S.278,289 277,016 
Corporate210,404 120,066 
Assets$3,985,797 $3,992,714 
Schedule of Long-Lived Assets by Geography
Table 3.3: Long-Lived Assets by Geography
As of September 30,
20232022
(in thousands)
United States$313,830 $238,523 
Outside the US39,660 42,410 
Total$353,490 $280,933