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Revenue from contract with customers (Tables) | 12 Months Ended
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Dec. 31, 2020
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Summary of Disaggregated Operating Revenues | Operating revenues are comprised of passenger revenues, cargo and mail, and other operating revenues. The following table shows disaggregated operating revenues for the years ended as December 31, 2020, 2019 and 2018.
|  | 2020 |  |  | 2019 |  |  | 2018 |
Passenger revenue |  |  |  |  |  |  |  |  |  |  |  |
Passenger revenue |  | $ | 752,050 |  |  | $ | 2,581,179 |  |  | $ | 2,567,316 |
Miles redeemed |  |  | 8,544 |  |  |  | 31,426 |  |  |  | 20,073 |
|  |  | 760,594 |  |  |  | 2,612,605 |  |  |  | 2,587,389 |
Cargo and mail revenue |  |  | 21,002 |  |  |  | 62,460 |  |  |  | 62,483 |
Other operating revenue |  |  |  |  |  |  |  |  |  |  |  |
Frequent flyer program—marketing services |  |  | 15,452 |  |  |  | 22,170 |  |  |  | 16,291 |
Other operating revenue |  |  | 3,955 |  |  |  | 10,173 |  |  |  | 11,464 |
|  |  | 19,407 |  |  |  | 32,343 |  |  |  | 27,755 |
|  | $ | 801,003 |  |  | $ | 2,707,408 |  |  | $ | 2,677,627 |
Summary of Changes in Contract Liabilities | The table below presents the changes in air traffic liability:
|  | 2020 |  |  | 2019 |
Balance at beginning of year |  | $ | 497,374 |  |  | $ | 471,676 |
Sales |  |  | 887,004 |  |  |  | 2,878,814 |
Revenue recognition |  |  | (700,406 | ) |  |  | (2,355,626 | )
Tax recognition |  |  | (113,473 | ) |  |  | (404,732 | )
Reimbursements |  |  | (82,910 | ) |  |  | (45,396 | )
Interline tickets |  |  | (15,056 | ) |  |  | (35,272 | )
Other |  |  | (1,838 | ) |  |  | (12,090 | )
Balance at end of year |  | $ | 470,695 |  |  | $ | 497,374 |
The table below presents the activity of the current and non-current frequent flyer liability:
|  | 2020 |  |  | 2019 |
Balance at beginning of year |  | $ | 80,326 |  |  | $ | 67,814 |
Deferred of revenue |  |  | 19,431 |  |  |  | 43,938 |
Recognition of revenue |  |  | (8,544 | ) |  |  | (31,426 | )
Balance at end of year |  | $ | 91,213 |  |  | $ | 80,326 |
Current |  |  | 16,041 |  |  |  | 35,120 |
Non-current |  |  | 75,172 |  |  |  | 45,206 |
|  | $ | 91,213 |  |  | $ | 80,326 |
Operating Revenue by Principal Geographic Area | Information concerning operating revenue by geographic area for the period ended December 31 is as follows:
|  | 2020 |  |  | 2019 |  |  | 2018 |
North America |  | $ | 233,039 |  |  | $ | 857,002 |  |  | $ | 826,529 |
South America |  |  | 281,008 |  |  |  | 975,530 |  |  |  | 1,076,507 |
Central America |  |  | 246,727 |  |  |  | 740,358 |  |  |  | 648,747 |
Caribbean |  |  | 20,822 |  |  |  | 102,175 |  |  |  | 98,089 |
|  | $ | 781,596 |  |  | $ | 2,675,065 |  |  | $ | 2,649,872 |

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- Definition The disclosure of the disaggregation of revenue from contracts with customers. [Refer: Revenue from contracts with customers] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 15 -IssueDate 2020-01-01 -Paragraph 114 -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=15&code=ifrs-tx-2020-en-r&anchor=para_114&doctype=Standard -URIDate 2020-01-01 + Details
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- Definition The explanation of the significant changes in the contract assets and the contract liabilities. [Refer: Contract assets; Contract liabilities] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 15 -IssueDate 2020-01-01 -Paragraph 118 -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=15&code=ifrs-tx-2020-en-r&anchor=para_118&doctype=Standard -URIDate 2020-01-01 + Details
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