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Revenue from contract with customers
12 Months Ended
Dec. 31, 2020
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Revenue from contract with customers
7.
Revenue from contract with customers
 
7.1
Revenue disaggregation
Operating revenues are comprised of passenger revenues, cargo and mail, and other operating revenues. The following table shows disaggregated operating revenues for the years ended as December 31, 2020, 2019 and 2018.
 
 
  
2020
 
  
2019
 
  
2018
 
Passenger revenue
  
   
  
   
  
   
Passenger revenue
  
$
752,050
 
  
$
2,581,179
 
  
$
2,567,316
 
Miles redeemed
  
 
8,544
 
  
 
31,426
 
  
 
20,073
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
  
 
760,594
 
  
 
2,612,605
 
  
 
2,587,389
 
    
Cargo and mail revenue
  
 
21,002
 
  
 
62,460
 
  
 
62,483
 
    
Other operating revenue
  
   
  
   
  
   
Frequent flyer program—marketing services
  
 
15,452
 
  
 
22,170
 
  
 
16,291
 
Other operating revenue
  
 
3,955
 
  
 
10,173
 
  
 
11,464
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
  
 
19,407
 
  
 
32,343
 
  
 
27,755
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
  
$
801,003
 
  
$
2,707,408
 
  
$
2,677,627
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
7.2
Contract balances
The significant contract liabilities are comprised of ticket sales for transportation that has not yet been provided, recorded as “Air traffic liability” and outstanding loyalty program miles that may be redeemed for future travel, recorded as “Frequent flyer deferred revenue”.
 
The table below presents the changes in air traffic liability:
 
   
                  
   
                  
 
 
  
2020
 
 
2019
 
Balance at beginning of year
  
$
497,374
 
 
$
471,676
 
Sales
  
 
887,004
 
 
 
2,878,814
 
Revenue recognition
  
 
(700,406
 
 
(2,355,626
Tax recognition
  
 
(113,473
 
 
(404,732
Reimbursements
  
 
(82,910
 
 
(45,396
Interline tickets
  
 
(15,056
 
 
(35,272
Other
  
 
(1,838
 
 
(12,090
 
  
 
 
 
 
 
 
 
Balance at end of year
  
$
470,695
 
 
$
497,374
 
 
  
 
 
 
 
 
 
 
The contract duration of passenger tickets is one year. Accordingly, any revenue associated with tickets sold for future travel dates will be recognized within twelve months. In response to
Covid-19,
the Company is extending the ticket expiration date up to December 2021, only for tickets purchased on or before December 31, 2020 and with original travel dates ending on or before December 31, 2020.
The table below presents the activity of the current and
non-current
frequent flyer liability:
 
   
                  
   
                  
 
 
  
2020
 
 
2019
 
Balance at beginning of year
  
$
80,326
 
 
$
67,814
 
Deferred of revenue
  
 
19,431
 
 
 
43,938
 
Recognition of revenue
  
 
(8,544
 
 
(31,426
 
  
 
 
 
 
 
 
 
Balance at end of year
  
$
91,213
 
 
$
80,326
 
 
  
 
 
 
 
 
 
 
   
Current
  
 
16,041
 
 
 
35,120
 
Non-current
  
 
75,172
 
 
 
45,206
 
 
  
 
 
 
 
 
 
 
 
  
$
91,213
 
 
$
80,326
 
 
  
 
 
 
 
 
 
 
Contract assets are reflected as account receivable. See note 10.
 
7.3
Segment reporting
The Company’s business activities are conducted as one operating segment – Air transportation (that includes cargo and mail revenue), the reporting results of which are regularly reviewed by management for purposes of analyzing its performance and making decisions about resource allocations.
Information concerning operating revenue by geographic area for the period ended December 31 is as follows:
   
                  
   
                  
   
                  
 
 
  
2020
 
  
2019
 
  
2018
 
North America
  
$
233,039
 
  
$
857,002
 
  
$
826,529
 
South America
  
 
281,008
 
  
 
975,530
 
  
 
1,076,507
 
Central America
  
 
246,727
 
  
 
740,358
 
  
 
648,747
 
Caribbean
  
 
20,822
 
  
 
102,175
 
  
 
98,089
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
  
$
781,596
 
  
$
2,675,065
 
  
$
2,649,872
 
 
  
 
 
 
  
 
 
 
  
 
 
The Company attributes revenue to the geographic areas based on point of sales. Our tangible assets and capital expenditures consist primarily of flight and related ground support equipment, which is mobile across geographic markets and, therefore, has not been allocated.