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Loans Receivable and Allowance for Loan Losses - Loans Receivable (Details) - USD ($)
$ in Thousands
1 Months Ended 3 Months Ended
May 01, 2019
Nov. 07, 2019
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Dec. 31, 2017
Accounts, Notes, Loans and Financing Receivable [Line Items]                  
Loans receivable, gross       $ 21,206,948   $ 22,520,498      
Loan discount, net of unamortized loan premiums and deferred origination costs, and non-accretable discount       (36,483)   (53,572)      
Allowance for loan losses       (66,417) $ (62,591) (60,388) $ (60,217) $ (53,715) $ (54,590)
Loans receivable       21,071,441   22,377,142      
Non-accretable discount                  
Accounts, Notes, Loans and Financing Receivable [Line Items]                  
Loan discount, net of unamortized loan premiums and deferred origination costs, and non-accretable discount       (32,607)   (29,396)      
Federally insured loans                  
Accounts, Notes, Loans and Financing Receivable [Line Items]                  
Loans receivable, gross       20,695,837   22,155,896      
Allowance for loan losses       (37,676) (39,056) (42,310) (43,053) (37,263) (38,706)
Federally insured loans | Stafford and other                  
Accounts, Notes, Loans and Financing Receivable [Line Items]                  
Loans receivable, gross       4,720,338   4,969,667      
Federally insured loans | Consolidation                  
Accounts, Notes, Loans and Financing Receivable [Line Items]                  
Loans receivable, gross       15,975,499   17,186,229      
Private education loans                  
Accounts, Notes, Loans and Financing Receivable [Line Items]                  
Loans receivable, gross       189,912   225,975      
Allowance for loan losses       (9,882) (10,157) (10,838) (11,253) (11,664) (12,629)
Consumer loans                  
Accounts, Notes, Loans and Financing Receivable [Line Items]                  
Loans receivable, gross       321,199   138,627      
Allowance for loan losses       $ (18,859) $ (13,378) $ (7,240) $ (5,911) $ (4,788) $ (3,255)
Consumer loans | Financing receivable                  
Accounts, Notes, Loans and Financing Receivable [Line Items]                  
Loans sold (par value) $ 47,700                
Gain on sale of loan $ 1,700                
Beneficial interest received as partial consideration 11.00%                
Consumer loans | Financing receivable | Forecast                  
Accounts, Notes, Loans and Financing Receivable [Line Items]                  
Gain on sale of loan     $ 15,500            
Consumer loans | Financing receivable | Subsequent event                  
Accounts, Notes, Loans and Financing Receivable [Line Items]                  
Loans sold (par value)   $ 179,300              
Beneficial interest received as partial consideration   29.00%