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Disaggregated Revenue and Deferred Revenue (Tables)
 12 Months Ended
Dec. 31, 2024
Revenue from Contract with Customer [Abstract]  
Disaggregated Revenue
The following table presents disaggregated revenue by service offering:
Year ended December 31,
202420232022
Government loan servicing$380,921 412,478 423,066 
Private education and consumer loan servicing63,453 48,984 49,210 
FFELP loan servicing12,212 13,704 16,016 
Software services21,032 29,208 33,409 
Outsourced services4,790 13,580 13,758 
Loan servicing and systems revenue$482,408 517,954 535,459 
The following table presents disaggregated revenue by service offering:
Year ended December 31,
202420232022
Tuition payment plan services$135,851 125,326 110,802 
Payment processing179,043 163,859 148,212 
Education technology services169,065 170,754 146,679 
Other3,003 3,372 2,850 
Education technology services and payments revenue$486,962 463,311 408,543 
The following table presents disaggregated revenue by customer type. The amounts listed for 2022 reflect activity subsequent to the GRNE Solar acquisition on July 1, 2022.
Year ended December 31, 2024Year ended December 31, 2023Period from July 1, 2022 - December 31, 2022
Commercial revenue$53,269 20,969 17,677 
Residential revenue (a)3,300 10,700 6,866 
Solar construction revenue$56,569 31,669 24,543 
(a)    In April 2024, the Company announced a change in its solar engineering, procurement, and construction operations to focus exclusively on the commercial solar market and will discontinue its residential solar operations. As a result, residential revenue will continue to decline from historical amounts as existing customer contracts are completed.
Components of Other Income
The following table presents the components of "other, net" in “other income (expense)” on the consolidated statements of income:
Year ended December 31,
202420232022
ALLO preferred return$17,486 9,120 8,584 
Investment activity, net12,438 (8,586)51,493 
Borrower late fee income8,828 8,997 10,809 
Investment advisory services (WRCM)5,934 6,760 6,026 
Administration/sponsor fee income5,823 6,793 7,898 
Management fee revenue2,769 2,587 2,543 
Loss from ALLO voting membership interest investment(10,693)(65,277)(67,966)
Loss from solar investments, net(6,477)(59,645)(16,708)
Other25,494 24,924 15,030 
Other, net$61,602 (74,327)17,709 
Deferred Revenue Reconciliation
Activity in the deferred revenue balance, which is included in "other liabilities" on the consolidated balance sheets, is shown below:
Loan Servicing and SystemsEducation Technology Services and PaymentsCorporate and Other ActivitiesTotal
Balance as of December 31, 2021$2,416 36,744 2,010 41,170 
Deferral of revenue2,607 138,086 13,963 154,656 
Recognition of revenue(2,713)(129,433)(12,940)(145,086)
Business acquisitions— 3,917 1,997 5,914 
Balance as of December 31, 20222,310 49,314 5,030 56,654 
Deferral of revenue3,954 149,815 53,019 206,788 
Recognition of revenue(2,808)(147,405)(40,676)(190,889)
Balance as of December 31, 20233,456 51,724 17,373 72,553 
Deferral of revenue34,827 155,688 41,548 232,063 
Recognition of revenue(6,719)(156,251)(53,361)(216,331)
Balance as of December 31, 2024$31,564 51,161 5,560 88,285