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Trade accounts receivable (Tables)
12 Months Ended
Dec. 31, 2019
Text block [abstract]  
Summary of Trade Accounts Receivable
   
2019
   
2018
 
Accounts receivable from clients (a)
   108,490    32,823 
Loans held for sale (b)
   124,661    —   
Other trade accounts receivable
   39,922    19,538 
Allowance for expected credit losses
   (23,656)   (7,745)
  
 
 
   
 
 
 
  
 
249,417
 
  
 
44,616
 
  
 
 
   
 
 
 
Movement in the Allowance for Expected Credit Losses of Trade Receivables
The movement in the allowance for expected credit losses of trade accounts receivables is as follows:
 
   
2019
   
2018
 
At January 1
   7,745    5,048 
Charge for the year
   35,695    12,257 
Reversal
   (3,179   (3,051
Write-off
   (16,605   (6,509
  
 
 
   
 
 
 
At December 31
  
 
23,656
 
  
 
7,745