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Total revenue and income - Summary of Total Revenue and Income (Details) - BRL (R$)
R$ in Thousands
 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Revenue [abstract]      
Net revenue from transaction activities and other services R$ 1,626,853 R$ 1,144,086 R$ 770,276
Recognized at a point in time 1,626,853 1,144,086 770,276
Net revenue from subscription services and equipment rental 1,071,932 388,033 331,565
Financial income 1,877,683 1,647,017 1,287,760
Other financial income 247,293 140,687 186,367
Recognized over time 3,196,908 2,175,737 1,805,692
Total revenue and income R$ 4,823,761 R$ 3,319,823 R$ 2,575,968