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Segment information - Segmented Statement of Profit or Loss (Details) - BRL (R$)
R$ in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Disclosure of operating segments [line items]      
Total revenue and income R$ 12,055,003 R$ 9,588,945 R$ 4,823,761
Cost of services (2,982,758) (2,669,752) (1,713,828)
Administrative expenses (1,188,869) (1,121,357) (813,341)
Selling expense (1,698,275) (1,511,241) (1,012,544)
Financial expenses, net (3,999,465) (3,514,739) (1,269,058)
Other income (expenses), net (241,213) (302,501) (185,894)
Total expenses (10,080,006) (9,972,646) (6,258,878)
Loss on investment in associates (4,179) (3,589) (10,437)
Adjusted profit before income taxes 1,970,818 (387,290) (1,445,554)
Income taxes and social contributions (370,398) (139,106) 68,206
Loss for the year 1,600,420 (526,396) (1,377,348)
Financial Services      
Disclosure of operating segments [line items]      
Total revenue and income 10,495,422 8,083,548 4,090,995
Cost of services (2,309,021) (1,987,522) (1,328,281)
Administrative expenses (729,204) (640,772) (439,683)
Selling expense (1,373,202) (1,245,266) (887,009)
Financial expenses, net (3,902,800) (3,426,148) (1,209,830)
Other income (expenses), net (383,150) (296,785) (171,185)
Total expenses (8,697,377) (7,596,493) (4,035,988)
Loss on investment in associates (4,608) (409) (941)
Adjusted profit before income taxes 1,793,437 486,646 54,066
Income taxes and social contributions (356,803) (124,857) 39,413
Loss for the year 1,436,634 361,789 93,479
Share-based compensation, net of tax   112,772 44,691
Bond expenses   80,559 118,560
Previously Reported Profit Loss   555,120 256,730
Software [Member]      
Disclosure of operating segments [line items]      
Total revenue and income 1,492,206 1,419,841 686,267
Cost of services (670,878) (670,154) (370,854)
Administrative expenses (290,494) (314,267) (180,819)
Selling expense (304,448) (245,071) (114,591)
Financial expenses, net (50,383) (56,176) (36,936)
Other income (expenses), net (25,652) (18,267) (10,016)
Total expenses (1,341,855) (1,303,935) (713,216)
Loss on investment in associates 446 (1,355) (48)
Adjusted profit before income taxes 150,797 114,551 (26,997)
Income taxes and social contributions (36,953) (49,811) (7,061)
Loss for the year 113,844 64,740 (34,058)
Share-based compensation, net of tax   2,124 12
Bond expenses   0 0
Previously Reported Profit Loss   66,864 (34,046)
Non allocated      
Disclosure of operating segments [line items]      
Total revenue and income 67,375 85,555 46,499
Cost of services (2,859) (12,076) (14,693)
Administrative expenses (32,676) (39,666) (24,314)
Selling expense (20,626) (20,903) (10,944)
Financial expenses, net (930) (1,067) (58)
Other income (expenses), net (481) (24,659) (3,878)
Total expenses (57,572) (98,371) (53,887)
Loss on investment in associates (17) (1,825) (9,448)
Adjusted profit before income taxes 9,786 (14,641) (16,836)
Income taxes and social contributions (2,768) (1,352) (2,557)
Loss for the year R$ 7,018 (15,993) (19,393)
Share-based compensation, net of tax   101 0
Bond expenses     0
Previously Reported Profit Loss   R$ (15,892) R$ (19,393)