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Expenses by nature (Tables)
 12 Months Ended
Dec. 31, 2023
Expenses by nature [abstract]  
Summary of expenses by nature
202320222021
Personnel expenses (Note 20.3)
2,731,089 2,508,567 1,489,245 
Transaction and client services costs(a)
1,279,366 1,069,082 810,219 
Depreciation and amortization (Note 10.4)
878,181 800,326 507,369 
Marketing expenses and sales commissions(b)
772,910 632,137 420,818 
Third party services
261,281 332,081 305,517 
Mark-to-market on equity securities designated at FVPL (Note 6.3(b))
(30,574)853,056 1,264,213 
Other188,288 262,658 192,439 
Total
6,080,541 6,457,907 4,989,820 
(a)Transaction and client services costs include card transaction capturing services, card transaction and settlement processing services, logistics costs, payment scheme fees, cloud services and other costs.
(b)Marketing expenses and sales commissions relate to marketing and advertising expenses, and commissions paid to sales related partnerships.