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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Mar. 31, 2018 | Mar. 31, 2017
Revenue |  |
Subscription and support | $ 46,470 | $ 39,540
Professional services | 13,436 | 12,364
Total revenue | 59,906 | 51,904
Cost of revenue |  |
Subscription and support | 8,802 | 7,637
Professional services | 7,709 | 6,581
Total cost of revenue | 16,511 | 14,218
Gross profit | 43,395 | 37,686
Operating expenses |  |
Research and development | 20,127 | 15,536
Sales and marketing | 21,006 | 18,713
General and administrative | 11,768 | 9,421
Total operating expenses | 52,901 | 43,670
Loss from operations | (9,506) | (5,984)
Interest expense | (450) | (455)
Other income, net | 343 | 612
Loss before provision for income taxes | (9,613) | (5,827)
Provision for income taxes | 5 | 9
Net loss | $ (9,618) | $ (5,836)
Net loss per common share: |  |
Basic and diluted (in dollars per share) | $ (0.22) | $ (0.14)
Weighted average common shares outstanding - basic and diluted (in shares) | 42,858,756 | 41,108,611

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