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Stock-Based Compensation
9 Months Ended
Sep. 30, 2021
Share-based Payment Arrangement [Abstract]  
Stock-Based Compensation Stock-Based Compensation
Stock-Based Compensation Expense
Stock-based compensation expense was recorded in the following cost and expense categories consistent with the respective employee or service provider’s related cash compensation (in thousands):
Three months ended September 30,Nine months ended September 30,
2021202020212020
Cost of revenue
Subscription and support
$731 $426 $1,824 $1,293 
Professional services
407 272 1,183 1,062 
Operating expenses
Research and development
2,347 2,167 7,195 5,790 
Sales and marketing
4,095 2,687 10,481 8,367 
General and administrative
5,107 5,049 14,679 18,919 
Total
$12,687 $10,601 $35,362 $35,431 
Stock Options
The following table summarizes the option activity under the Plans for the nine months ended September 30, 2021:




Options

Weighted-
Average
Exercise
Price
Weighted-
Average
Remaining
Contractual
Term (Years)
Outstanding at December 31, 20202,903,167 $14.48 4.7
Granted— — 
Forfeited(6,380)19.25 
Exercised(629,755)13.96 
Outstanding at September 30, 20212,267,032 $14.61 4.1
Exercisable at September 30, 20212,259,753 $14.59 4.1
Restricted Stock Units
The following table summarizes the restricted stock unit activity under the Plan for the nine months ended September 30, 2021:




Number of Shares
Weighted-
Average
Grant Date Fair Value
Unvested at December 31, 20202,904,616 $35.72 
Granted872,135 108.00 
Forfeited(182,761)63.62 
Vested(1)
(1,557,830)30.63 
Unvested at September 30, 20212,036,160 $68.96 
(1) During the nine months ended September 30, 2021, in accordance with our Nonqualified Deferred Compensation Plan, recipients of 402,832 shares had elected to defer settlement of the vested restricted stock units and 270,567 shares were released from deferral. This resulted in total deferred units of 695,869 as of September 30, 2021.    
Employee Stock Purchase Plan
During the nine months ended September 30, 2021, 148,864 shares of common stock were purchased under the ESPP at a weighted-average price of $59.52 per share, resulting in cash proceeds of $8.9 million.
Compensation expense associated with ESPP purchase rights is recognized on a straight-line basis over the vesting period. At September 30, 2021, there was approximately $1.0 million of total unrecognized compensation expense related to the ESPP, which is expected to be recognized over a weighted-average period of 0.3 years.