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Financial risk management - Credit risk - concentration of risk (Details) - BRL (R$)
R$ in Thousands
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Disclosure of credit risk exposure [line items]    
Securities R$ 33,406,040 R$ 19,515,659
Business loans    
Disclosure of credit risk exposure [line items]    
Securities 3,017,158  
Real Estate loans    
Disclosure of credit risk exposure [line items]    
Securities 5,121,411 3,471,354
Loans and advances to customers    
Disclosure of credit risk exposure [line items]    
Securities R$ 17,216,362 R$ 8,790,058
Concentration by product 100.00% 100.00%
Loans and advances to customers | Largest debtor    
Disclosure of credit risk exposure [line items]    
Securities R$ 274,262 R$ 144,821
Concentration by customer 1.59% 1.65%
Loans and advances to customers | Total of the 20 largest debtors    
Disclosure of credit risk exposure [line items]    
Securities R$ 2,034,977 R$ 2,145,985
Concentration by customer 11.82% 24.41%
Loans and advances to customers | Total of the 50 largest debtors    
Disclosure of credit risk exposure [line items]    
Securities R$ 2,627,038 R$ 1,695,446
Concentration by customer 15.26% 19.29%
Loans and advances to customers | Total of the 100 largest debtors    
Disclosure of credit risk exposure [line items]    
Securities R$ 3,138,861 R$ 2,157,462
Concentration by customer 18.23% 24.54%
Loans and advances to customers | Payroll Card    
Disclosure of credit risk exposure [line items]    
Securities R$ 65,263 R$ 67,732
Concentration by product 0.38% 0.77%
Loans and advances to customers | Credit Card    
Disclosure of credit risk exposure [line items]    
Securities R$ 4,798,318 R$ 1,904,643
Concentration by product 27.85% 21.67%
Loans and advances to customers | Overdraft protection agreement    
Disclosure of credit risk exposure [line items]    
Securities R$ 12,862 R$ 20,193
Concentration by product 0.07% 0.23%
Loans and advances to customers | Checking Account    
Disclosure of credit risk exposure [line items]    
Securities R$ 33,234 R$ 14,232
Concentration by product 0.19% 0.16%
Loans and advances to customers | Payroll loans and personal credit    
Disclosure of credit risk exposure [line items]    
Securities R$ 3,467,924 R$ 1,551,399
Concentration by product 20.14% 17.65%
Loans and advances to customers | Business loans    
Disclosure of credit risk exposure [line items]    
Securities R$ 3,017,158 R$ 1,582,868
Concentration by product 17.52% 18.01%
Loans and advances to customers | Real Estate loans    
Disclosure of credit risk exposure [line items]    
Securities R$ 5,121,411 R$ 3,471,354
Concentration by product 29.75% 39.49%
Loans and advances to customers | Rural loans    
Disclosure of credit risk exposure [line items]    
Securities R$ 700,192 R$ 177,637
Concentration by product 4.07% 2.02%