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Trade and Other Receivables | 12 Months Ended
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Dec. 31, 2023
Trade and other receivables [abstract] |
Trade and Other Receivables | Trade and Other Receivables As at December 31, 2023 and 2022, this account consists of receivables from:
|  | 2023 |  |  | 2022 |
|  | (in million pesos) |
Retail subscribers (Note 27) |  |  | 19,894 |  |  |  | 17,216 |
Corporate subscribers (Note 27) |  |  | 15,934 |  |  |  | 15,151 |
Foreign administrations (Note 27) |  |  | 1,250 |  |  |  | 1,058 |
Domestic carriers (Note 27) |  |  | 188 |  |  |  | 296 |
Dealers, agents and others (Note 27) |  |  | 6,035 |  |  |  | 6,195 |
|  |  | 43,301 |  |  |  | 39,916 |
Less: Allowance for expected credit losses |  |  | 17,215 |  |  |  | 13,661 |
|  |  | 26,086 |  |  |  | 26,255 |
Trade and other receivables are noninterest-bearing and generally have settlement terms of 30 to 180 days. Receivables from foreign administrations and domestic carriers represent receivables based on interconnection agreements with other telecommunications carriers. The aforementioned amounts of receivables are shown net of related payables to the same telecommunications carriers where a legal right of offset exists and settlement is facilitated on a net basis. Receivables from dealers, agents and others consist mainly of receivables from credit card companies, dealers and distributors having collection arrangements with the PLDT Group, dividend receivables and advances to affiliates. For terms and conditions relating to related party receivables, see Note 24 – Related Party Transactions. See Note 27 – Financial Assets and Liabilities on credit risk of trade receivables to understand how we manage and measure credit quality of trade receivables that are neither past due nor impaired. The following table explains the changes in the allowance for expected credit losses as at December 31, 2023 and 2022:
| Retail Subscribers |  |  | Corporate Subscribers |  |  | Foreign Administrations |  |  | Domestic Carriers |  |  | Dealers, Agents and Others |  |  | Total |  |  |
| Stage 2 |  | Stage 3 |  |  | Stage 2 |  | Stage 3 |  |  | Stage 2 |  | Stage 3 |  |  | Stage 2 |  | Stage 3 |  |  | Stage 2 |  | Stage 3 |  |  | Stage 2 |  | Stage 3 |  |  |
| Lifetime ECL |  |  | Lifetime ECL |  |  | Lifetime ECL |  |  | Lifetime ECL |  |  | Lifetime ECL |  |  | Lifetime ECL |  | Total |
| (in million pesos) |
December 31, 2023 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balances at beginning of the year |  | 1,866 |  |  | 5,023 |  |  |  | 1,717 |  |  | 3,382 |  |  |  | 1 |  |  | 133 |  |  |  | — |  |  | 1 |  |  |  | 652 |  |  | 886 |  |  |  | 4,236 |  |  | 9,425 |  |  | 13,661 |
Provisions and other adjustments from continuing operations (Notes 3 and 5) |  | (394 | ) |  | 3,716 |  |  |  | 335 |  |  | 451 |  |  |  | — |  |  | (4 | ) |  |  | — |  |  | — |  |  |  | 10 |  |  | 5 |  |  |  | (49 | ) |  | 4,168 |  |  | 4,119 |
Provisions and other adjustments from discontinued operations (Notes 2 and 3) |  | — |  |  | — |  |  |  | 4 |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | 4 |  |  | — |  |  | 4 |
Translation adjustments |  | — |  |  | — |  |  |  | (3 | ) |  | (1 | ) |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | (3 | ) |  | (1 | ) |  | (4 | )
Write-offs |  | — |  |  | (506 | ) |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | (506 | ) |  | (506 | )
Reclassifications and reversals |  | (24 | ) |  | 17 |  |  |  | 73 |  |  | (12 | ) |  |  | 7 |  |  | (13 | ) |  |  | — |  |  | — |  |  |  | (54 | ) |  | (53 | ) |  |  | 2 |  |  | (61 | ) |  | (59 | )
Balances at end of the year |  | 1,448 |  |  | 8,250 |  |  |  | 2,126 |  |  | 3,820 |  |  |  | 8 |  |  | 116 |  |  |  | — |  |  | 1 |  |  |  | 608 |  |  | 838 |  |  |  | 4,190 |  |  | 13,025 |  |  | 17,215 |
December 31, 2022 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balances at beginning of the year |  | 1,573 |  |  | 6,466 |  |  |  | 1,378 |  |  | 3,330 |  |  |  | — |  |  | 121 |  |  |  | — |  |  | 14 |  |  |  | 87 |  |  | 866 |  |  |  | 3,038 |  |  | 10,797 |  |  | 13,835 |
Provisions and other adjustments from continuing operations (Notes 2, 3 and 5) |  | 782 |  |  | 3,420 |  |  |  | 397 |  |  | 489 |  |  |  | 1 |  |  | 33 |  |  |  | — |  |  | (13 | ) |  |  | 3 |  |  | 14 |  |  |  | 1,183 |  |  | 3,943 |  |  | 5,126 |
Provisions and other adjustments from discontinued operations (Notes 2, 3 and 5) |  | — |  |  | — |  |  |  | 30 |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | 30 |  |  | — |  |  | 30 |
Reclassifications and reversals |  | (489 | ) |  | 578 |  |  |  | (129 | ) |  | (27 | ) |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | 562 |  |  | 6 |  |  |  | (56 | ) |  | 557 |  |  | 501 |
Translation adjustments |  | — |  |  | — |  |  |  | 41 |  |  | 24 |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | 41 |  |  | 24 |  |  | 65 |
Write-offs |  | — |  |  | (5,441 | ) |  |  | — |  |  | (434 | ) |  |  | — |  |  | (21 | ) |  |  | — |  |  | — |  |  |  | — |  |  | — |  |  |  | — |  |  | (5,896 | ) |  | (5,896 | )
Balances at end of the year |  | 1,866 |  |  | 5,023 |  |  |  | 1,717 |  |  | 3,382 |  |  |  | 1 |  |  | 133 |  |  |  | — |  |  | 1 |  |  |  | 652 |  |  | 886 |  |  |  | 4,236 |  |  | 9,425 |  |  | 13,661 |
The significant changes in the balances of trade and other receivables and contract assets are disclosed in Note 5 – Income and Expenses, while the information about the credit exposures are disclosed in Note 27 – Financial Assets and Liabilities.

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