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PROPERTY AND EQUIPMENT (Tables) | 12 Months Ended
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Dec. 31, 2022
PROPERTY AND EQUIPMENT |
Schedule of major components of property and equipment | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | As of December 31, | ​
​ | ​ | 2022 | ​ | 2021 | ​
Leasehold improvements | ​ | $ | 20,929 | ​ | $ | 20,956 | ​
Equipment | ​ |  | 39,238 | ​ |  | 41,937 | ​
Computer software purchased | ​ |  | 11,892 | ​ |  | 11,792 | ​
Internal-use software developed: | ​ |  | ​ | ​ |  | ​ | ​
Cloud-based customer solutions | ​ |  | 142,980 | ​ |  | 114,872 | ​
Internal systems and tools | ​ |  | 42,035 | ​ |  | 32,408 | ​
Furniture and fixtures | ​ |  | 7,665 | ​ |  | 7,675 | ​
In-process internal-use software | ​ |  | 32,878 | ​ |  | 16,965 | ​
Property and equipment | ​ |  | 297,617 | ​ |  | 246,605 | ​
Less accumulated depreciation and amortization | ​ |  | (181,849) | ​ |  | (148,215) | ​
Property and equipment, net | ​ | $ | 115,768 | ​ | $ | 98,390 | ​
​
Schedule of major components of internal-use software | ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | As of December 31, | ​
​ | 2022 | ​ | 2021 | ​
Internal-use software developed | $ | 185,015 | ​ | $ | 147,280 | ​
Less accumulated depreciation |  | (119,603) | ​ |  | (87,281) | ​
Internal-use software developed, net of accumulated depreciation |  | 65,412 | ​ |  | 59,999 | ​
In-process internal-use software |  | 32,878 | ​ |  | 16,965 | ​
Internal-use software developed, net | $ | 98,290 | ​ | $ | 76,964 | ​
​
Schedule of amounts capitalized for internal-use software and included in property and equipment additions on the consolidated statements of cash flows | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | For the year ended December 31,
​ | ​ | 2022 | ​ | 2021 | ​ | 2020
Cloud-based customer solutions |  | $ | 28,918 |  | $ | 19,837 |  | $ | 14,710
Internal systems and tools | ​ |  | 26,354 | ​ |  | 11,491 | ​ |  | 3,176
Total | ​ | $ | 55,272 | ​ | $ | 31,328 | ​ | $ | 17,886
​
Schedule of amortization expense internally developed software | ​
​ | ​ | ​ | ​ | ​ | ​ | ​
Year Ending December 31, |  | Internal Systems and Tools |  | Cloud-Based Customer Solutions
2023 | ​ | $ | 6,040 | ​ | ​ | 29,200
2024 | ​ |  | 5,197 | ​ | ​ | 16,930
2025 | ​ |  | 3,003 | ​ | ​ | 4,920
2026 | ​ |  | 122 | ​ | ​ | —
2027 | ​ |  | — | ​ | ​ | —
Total | ​ | $ | 14,362 | ​ | $ | 51,050

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