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PROPERTY AND EQUIPMENT (Tables)

12 Months Ended

Dec. 31, 2022

PROPERTY AND EQUIPMENT

Schedule of major components of property and equipment

​

​	​	​	​	​	​	​	​
​	​	As of December 31,					​
​	​	2022		​	2021		​
Leasehold improvements	​	$	20,929	​	$	20,956	​
Equipment	​		39,238	​		41,937	​
Computer software purchased	​		11,892	​		11,792	​
Internal-use software developed:	​		​	​		​	​
Cloud-based customer solutions	​		142,980	​		114,872	​
Internal systems and tools	​		42,035	​		32,408	​
Furniture and fixtures	​		7,665	​		7,675	​
In-process internal-use software	​		32,878	​		16,965	​
Property and equipment	​		297,617	​		246,605	​
Less accumulated depreciation and amortization	​		(181,849)	​		(148,215)	​
Property and equipment, net	​	$	115,768	​	$	98,390	​

​

Schedule of major components of internal-use software

​

​	​	​	​	​	​	​
​	As of December 31,					​
​	2022		​	2021		​
Internal-use software developed	$	185,015	​	$	147,280	​
Less accumulated depreciation		(119,603)	​		(87,281)	​
Internal-use software developed, net of accumulated depreciation		65,412	​		59,999	​
In-process internal-use software		32,878	​		16,965	​
Internal-use software developed, net	$	98,290	​	$	76,964	​

​

Schedule of amounts capitalized for internal-use software and included in property and equipment additions on the consolidated statements of cash flows

​

​	​	​	​	​	​	​	​	​	​
​	​	For the year ended December 31,
​	​	2022		​	2021		​	2020
Cloud-based customer solutions		$	28,918		$	19,837		$	14,710
Internal systems and tools	​		26,354	​		11,491	​		3,176
Total	​	$	55,272	​	$	31,328	​	$	17,886

​

Schedule of amortization expense internally developed software

​

​	​	​	​	​	​	​
Year Ending December 31,		Internal Systems and Tools			Cloud-Based Customer Solutions
2023	​	$	6,040	​	​	29,200
2024	​		5,197	​	​	16,930
2025	​		3,003	​	​	4,920
2026	​		122	​	​	—
2027	​		—	​	​	—
Total	​	$	14,362	​	$	51,050

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Tabular disclosure of physical assets used in the normal conduct of business and not intended for resale. Includes, but is not limited to, balances by class of assets, depreciation and depletion expense and method used, including composite depreciation, and accumulated deprecation.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 210
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-02(13))
-URI http://asc.fasb.org/extlink&oid=120391452&loc=d3e13212-122682

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-Name Accounting Standards Codification
-Topic 360
-SubTopic 10
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-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6391035&loc=d3e2868-110229

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Tabular disclosure for amounts capitalized for internal-use software and included in property and equipment additions on the consolidated statements of cash flows.

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Tabular disclosure of the amount of amortization expense expected to be recorded in succeeding fiscal years for internal use software, excluding internal use software not yet available for its intended use.

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