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EMPLOYEE BENEFIT AND DEFERRED COMPENSATION PLANS (Tables)

12 Months Ended

Dec. 31, 2022

Compensation plans:

Schedule of stock appreciation rights activity

​

​	​	​	​	​	​	​	​	​	​
​	​	Units						Range of
​		Vested		Nonvested		Total		Grant Values
Outstanding at December 31, 2019		6,207		6,069		12,276	​	$	0.92–$3.73
Granted		21		681		702	​	$	4.70
Exercised		(877)		—		(877)	​	$	1.31–$2.50
Forfeited		—		(63)		(63)	​	$	2.50
Vested		1,410		(1,410)		—	​
Converted		(6,761)		(5,277)		(12,038)	​	$	0.92–$4.70
Outstanding at December 31, 2020		—		—		—	​	​	​

​

Schedule of valuation assumptions

​

​	​	​	​	​
Fair market value of common stock	​	$	19.00	​
Volatility			36.7	%
Expected term (years)			6.5	​
Expected dividend yield			—	%
Risk-free interest rate			0.4	%

​

Schedule of ESPP valuation assumptions

​

​	​	​	​	​	​	​	​	​	​	​	​	​	​	​	​
​	​	Offering Period Ending
​	5/31/2023		​	11/30/2022		​	5/31/2022		​	11/30/2021		​	5/31/2021		​
Fair market value of common stock	$	17.21	​	$	11.16	​	$	17.38	​	$	19.89	​	$	25.83	​
Volatility		46.4	%		35.4	%		37.3	%		35.1	%	​	35.1	%
Expected term (years)		0.5	​		0.5	​		0.5	​		0.5	​	​	0.5	​
Expected dividend yield		-	%		-	%		-	%		-	%	​	-	%
Risk-free interest rate		4.7	%		1.6	%		0.1	%		0.1	%	​	0.1	%

​

Schedule of stock-based compensation cost related to incentive awards

​

​	​	​	​	​	​	​	​	​
​	For the year ended December 31,
​	2022			2021			2020
​	​	​	​	​	​	​	​	​
Stock-based compensation expense:	​	​	​	​	​	​	​	​
Stock options	$	7,081	​	$	17,533	​	$	143,123
RSUs		9,286	​		2,964	​		171
RSAs		2,768	​		5,126	​		4,284
ESPP	​	594	​	​	537	​	​	326
Total stock-based compensation expense	$	19,729	​	$	26,160	​	$	147,904
​	​	​	​	​	​	​	​	​

​

Schedule of stock based compensation cost in consolidated statement of operations

​

​	​	​	​	​	​	​	​	​
​	For the year ended December 31,
​	2022			2021			2020
​	​	​	​	​	​	​	​	​
Stock-based compensation expense:	​	​	​	​	​	​	​	​
Cost of revenues, software subscriptions	$	2,090	​	$	2,336		$	14,663
Cost of revenues, services		1,433	​		2,648			21,472
Research and development		1,798	​		2,620			14,694
Selling and marketing		6,284	​		6,371			29,551
General and administrative		8,124	​		12,185	​	​	67,524
Total stock-based compensation expense	$	19,729	​	$	26,160	​	$	147,904

​

Amended Options

Compensation plans:

Schedule of Option activity

​

​	​	​	​	​	​	​	​	​	​	​
​	​	​	​	​	​	​	Weighted	​	​	​
​	​	​	​	​	Weighted	​	Average	​	​
​	​	​	​	​	Average	​	Remaining	​	Aggregate
​	​	​	​	​	Exercise	​	Contractual	​	Intrinsic
Amended Option Activity	​	Units	​	​	Price	​	Life (Years)	​	Value
Outstanding at December 31, 2019	​	3,849	​	$	0.19	​	*	​	$	17,344
Exercised through June 30	​	(173)	​	$	0.30	​	​	​	$	759
Amendment and exchange of options	​	(3,676)	​	$	0.19	​	*	​	$	69,177
Outstanding at December 31, 2020	​	—	​	​	​	​	​	​	​	​
*Options have indefinite contractual lives	​	​	​	​	​	​	​	​	​	​

​

Stock options

Compensation plans:

Schedule of Option activity

​

​	​	​	​	​	​	​	​	​	​	​
​	​	​	​	​	​	​	Weighted	​	​	​
​	​	​	​	​	Weighted	​	Average	​	​
​	​	​	​	​	Average	​	Remaining	​	Aggregate
​	​	​	​	​	Exercise	​	Contractual	​	Intrinsic
2020 Plan Option Activity	​	Units	​	​	Price	​	Life (Years)	​	Value
Outstanding at January 1, 2020	​	—	​	​	—	​	​	​	​	​
Issued in connection with Converted SARs	​	12,038	​	$	2.76	​	​	​	​	​
Issued in connection with Amended Options	​	3,676	​	$	0.19	​	*	​	​	​
Total options granted	​	15,714	​	$	2.16	​	​	​	​	​
Forfeited	​	(156)	​	$	3.29	​	​	​	​	​
Exercised	​	(3,682)	​	$	1.21	​	​	​	​	​
Outstanding at December 31, 2020	​	11,876	​	$	2.44	​	5.3	​	$	384,883
Granted	​	779	​	$	23.06	​	​	​	​	​
Forfeited	​	(292)	​	$	4.06	​	​	​	​	​
Exercised	​	(2,863)	​	$	2.04	​	​	​	​	​
Outstanding at December 31, 2021	​	9,500	​	$	4.20	​	5.2	​	$	110,843
Forfeited	​	(100)	​	$	5.31	​	​	​	​	​
Expired	​	(1)	​	$	32.16	​	​	​	​	​
Exercised	​	(891)	​	$	2.70	​	​	​	​	​
2020 Plan options outstanding at December 31, 2022	​	8,508	​	$	4.34	​	4.3	​	$	86,514
2020 Plan options exercisable at December 31, 2022	​	6,125	​	$	2.95	​	3.4	​	$	70,785
*Amended Options have indefinite contractual lives	​	​	​	​	​	​	​	​	​	​

​

Schedule of outstanding, vested and exercisable

​

​	​	​	​	​	​	​	​	​
​	​	​	​	​	​	​	​	​
​	​	Options Outstanding			​	Options Vested and Exercisable
​		​		Weighted		​		Weighted
​	​	​	​	Average	​	​	​	Average
Exercise Prices	​	Units	​	Life (Years)	​	Units	​	Life (Years)
$0.15 to $0.71		1,698	​	—	​	1,698	​	—
$2.15		326	​	2.1	​	326	​	2.1
$2.50		2,156	​	3.5	​	2,156	​	3.5
$2.67		409	​	4.2	​	409	​	4.2
$3.17		988	​	5.3	​	237	​	5.4
$3.73	​	1,514	​	6.8	​	737	​	6.8
$4.70	​	658	​	7.1	​	316	​	7.1
$18.47	​	213	​	8.9	​	53	​	8.9
$18.96	​	235	​	8.6	​	105	​	8.6
$19.00		66	​	8.7	​	17	​	8.7
$32.16		245	​	8.2	​	71	​	7.4
​		8,508	​	​		6,125	​	​

​

Schedule of valuation assumptions

​

​	​	​	​	​	​	​	​	​	​	​	​	​	​	​	​	​	​	​	​	​
​	​	Option Valuation Period																		​
​	​	Q4 2021				Q3 2021			​	Q3 2021				Q2 2021				Q1 2021
Fair market value of common stock	​	$	18.47	​		$	18.96	​	​	$	19.00	​		$	17.66	​		$	32.16	​
Volatility			37.4	%			37.1	%	​		37.1	%			36.8	%			36.8	%
Expected term (years)			5.0	​	​		5.0	​	​		5.0	​	​		6.0	​	​		6.0	​
Expected dividend yield			—	%	​		—	%	​		—	%	​		—	%	​		—	%
Risk-free interest rate			1.3	%	​		0.8	%	​		0.9	%	​		0.4	%	​		0.4	%

​

Restricted Stock Units

Compensation plans:

Schedule of restricted activity

​

​	​	​	​	​	​	​
​				​	​	​
​	​	​	​	Weighted		​
​	​	​	​	Average		​
​	​	​	​	Grant Date Fair		​
​	​	Units	​	Value Per Share		​
Outstanding at January 1, 2020		—	​	​	​	​
Granted		101	​	$	23.80	​
Outstanding at December 31, 2020	​	101	​	​	23.80	​
Granted	​	478	​	​	27.07	​
Vested		(15)	​	​	29.67	​
Forfeited		(34)	​	​	25.18	​
Outstanding at December 31, 2021	​	530	​	$	26.49	​
Granted	​	2,240	​	​	13.55	​
Vested	​	(68)	​	​	21.96	​
Forfeited	​	(140)	​	​	15.59	​
Outstanding at December 31, 2022	​	2,562	​	$	15.90	​
​	​	​	​	​	​	​
​	​	​	​	​	​	​

Restricted Stock Awards

Compensation plans:

Schedule of restricted activity

​

​	​	​	​	​	​	​
​		​	​	​	​	​
​	​	​	​	Weighted		​
​	​	​	​	Average		​
​	​	​	​	Grant Date Fair		​
​	​	Units	​	Value Per Share		​
Outstanding at January 1, 2020		—	​	​	​	​
Granted		694	​	$	19.00	​
Vested		(21)	​		19.00	​
Forfeited		(3)	​		19.00	​
Outstanding at December 31, 2020	​	670	​	​	19.00	​
Granted	​	59	​	​	17.66	​
Vested	​	(363)	​	​	19.00	​
Forfeited	​	(40)	​	​	19.00	​
Outstanding at December 31, 2021	​	326	​	$	18.76	​
Granted	​	106	​	​	9.92	​
Vested	​	(188)	​	​	18.58	​
Forfeited	​	(9)	​	​	19.00	​
Outstanding at December 31, 2022	​	235	​	$	14.91	​
​	​	​	​	​	​	​

​

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