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ANALYSIS OF OPERATING SEGMENTS - Statement of financial position (Details) - COP ($) $ in Millions | Dec. 31, 2023 | Dec. 31, 2022 | Dec. 31, 2021 | Dec. 31, 2020
--- | --- | --- | --- | ---
Assets |  |  |  |
Trading assets | $ 15,451,121 | $ 11,841,407 |  |
Investment securities | 34,425,693 | 33,674,477 |  |
Hedging derivative assets | 48,662 | 20,854 |  |
Investments in associates and joint ventures | 1,290,683 | 1,423,343 |  |
Loans, net | 176,168,055 | 179,115,847 |  |
Other assets | 73,797,382 | 69,515,308 |  |
Total Assets | 301,181,596 | 295,591,236 |  |
Liabilities |  |  |  |
Customer Deposits | 181,987,396 | 173,341,149 |  |
Financial obligations | 65,541,339 | 72,116,775 |  |
Other liabilities | 22,132,445 | 19,311,653 |  |
Total liabilities | 269,661,180 | 264,769,577 |  |
Cash and equivalents | 18,597,861 | 17,032,857 | $ 36,642,829 | $ 34,025,535
Intangible assets | 18,141,916 | 17,531,081 |  |
Other accounts receivable, net | 25,617,225 | 23,380,573 |  |
Tangible assets | 6,995,890 | 7,235,441 | 9,100,553 |
Income tax assets | 3,877,749 | 3,633,876 |  |
Non-current assets held for sale | 101,184 | 92,830 |  |
Other assets | 465,557 | 608,650 |  |
Trading liabilities | 2,154,361 | 1,757,606 |  |
Hedging derivative liabilities | 217,566 | 3,568 |  |
Income tax liabilities | 5,814,987 | 5,291,487 |  |
Employee benefits | 907,808 | 890,019 |  |
Provisions | 1,083,283 | 1,227,171 | $ 1,150,261 | $ 912,850
Other liabilities | 11,954,440 | 10,141,802 |  |
Operating segments [member] | Banking Services |  |  |  |
Assets |  |  |  |
Trading assets | 8,987,130 | 5,689,416 |  |
Investment securities | 28,140,335 | 27,574,684 |  |
Hedging derivative assets | 47,975 | 107 |  |
Investments in associates and joint ventures | 11,825,193 | 11,326,522 |  |
Loans, net | 174,849,356 | 177,391,660 |  |
Other assets | 30,346,277 | 27,794,158 |  |
Total Assets | 254,196,266 | 249,776,547 |  |
Liabilities |  |  |  |
Customer Deposits | 177,750,657 | 170,222,824 |  |
Financial obligations | 41,562,702 | 46,440,671 |  |
Other liabilities | 9,258,820 | 7,441,514 |  |
Total liabilities | 228,572,179 | 224,105,009 |  |
Operating segments [member] | Merchant Banking |  |  |  |
Assets |  |  |  |
Trading assets | 4,339,052 | 4,147,230 |  |
Investment securities | 4,323,998 | 3,364,143 |  |
Hedging derivative assets | 687 | 20,747 |  |
Investments in associates and joint ventures | 997,597 | 1,143,120 |  |
Loans, net | 2,660,449 | 2,455,471 |  |
Other assets | 44,959,411 | 42,899,607 |  |
Total Assets | 57,281,194 | 54,030,318 |  |
Liabilities |  |  |  |
Customer Deposits | 8,169,647 | 6,589,578 |  |
Financial obligations | 21,455,386 | 21,296,089 |  |
Other liabilities | 12,134,042 | 11,273,270 |  |
Total liabilities | 41,759,075 | 39,158,937 |  |
Operating segments [member] | Pension and Severance Fund Management |  |  |  |
Assets |  |  |  |
Trading assets | 2,197,618 | 2,061,335 |  |
Investment securities | 470,474 | 528,607 |  |
Other assets | 903,887 | 932,790 |  |
Total Assets | 3,571,979 | 3,522,732 |  |
Liabilities |  |  |  |
Customer Deposits | 1,287 | 1,124 |  |
Financial obligations | 97,565 | 444,647 |  |
Other liabilities | 601,505 | 610,809 |  |
Total liabilities | 700,357 | 1,056,580 |  |
Operating segments [member] | Holding |  |  |  |
Assets |  |  |  |
Trading assets | 256 | 764 |  |
Investment securities | 2,359,521 | 2,725,950 |  |
Investments in associates and joint ventures | 19,060,746 | 18,812,115 |  |
Loans, net | 1,239,785 | 1,505,904 |  |
Other assets | 411,537 | 282,691 |  |
Total Assets | 23,071,845 | 23,327,424 |  |
Liabilities |  |  |  |
Financial obligations | 5,512,298 | 6,509,111 |  |
Other liabilities | 382,088 | 124,715 |  |
Total liabilities | 5,894,386 | 6,633,826 |  |
Elimination of intersegment amounts [member] |  |  |  |
Assets |  |  |  |
Trading assets | (72,935) | (57,338) |  |
Investment securities | (868,635) | (518,907) |  |
Investments in associates and joint ventures | (30,592,853) | (29,858,414) |  |
Loans, net | (2,581,535) | (2,237,188) |  |
Other assets | (2,823,730) | (2,393,938) |  |
Total Assets | (36,939,688) | (35,065,785) |  |
Liabilities |  |  |  |
Customer Deposits | (3,934,195) | (3,472,377) |  |
Financial obligations | (3,086,612) | (2,573,743) |  |
Other liabilities | (244,010) | (138,655) |  |
Total liabilities | $ (7,264,817) | $ (6,184,775) |  |

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