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RISK MANAGEMENT - Changes in gross carrying amount (Details) - COP ($)
$ in Millions
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period $ 280,746,878    
Financial assets at end of period 304,853,883 $ 280,746,878  
Other accounts receivable at amortized cost [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 22,171,973    
Financial assets at end of period 24,138,538 22,171,973  
Financial assets at amortised cost, category [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 236,970,165    
Financial assets at end of period 251,981,889 236,970,165  
Financial assets at amortised cost, category [member] | Loan portfolio [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 176,168,055    
Financial assets at end of period 190,129,486 176,168,055  
Financial assets at amortised cost, category [member] | Loan portfolio [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 186,203,770 188,313,361 $ 231,573,437
New financial assets originated or purchased 123,076,798 122,753,246 142,677,855
Financial assets that have been paid (108,994,731) (114,598,525) (114,550,381)
Net remeasurement of amortized cost and other receivables 1,008,907 1,790,448 1,547,562
Write-offs (5,486,764) (4,176,499) (3,211,915)
Sale of loan portfolio - loss allowance (134,655) (361,380)  
Sale of loan portfolio - cash (282,627) (113,460)  
Gain or loss on sale portfolio 86 3,331  
Discontinued operations     1,675,137
Loss of control in subsidiary     (77,434,601)
FX and other movements 4,745,341 (7,406,752) 6,036,267
Financial assets at end of period 200,136,125 186,203,770 188,313,361
Financial assets at amortised cost, category [member] | Loans to corporate entities [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 102,145,802    
Financial assets at end of period 110,756,010 102,145,802  
Financial assets at amortised cost, category [member] | Loans to corporate entities [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 107,440,424    
Financial assets at end of period 116,119,698 107,440,424  
Financial assets at amortised cost, category [member] | Commercial lending portfolio [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 101,753,217    
Financial assets at end of period 110,051,750 101,753,217  
Financial assets at amortised cost, category [member] | Commercial lending portfolio [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 107,047,817 104,775,099 122,027,804
New financial assets originated or purchased 81,563,112 77,509,567 78,320,455
Financial assets that have been paid (75,879,262) (71,469,411) (67,255,879)
Net remeasurement of amortized cost and other receivables 332,169 3,086,433 1,488,843
Write-offs (1,219,830) (667,993) (746,163)
Sale of loan portfolio - loss allowance (94,960) (194,305)  
Sale of loan portfolio - cash (22,804) (78,613)  
Gain or loss on sale portfolio 5,633 (7,415)  
Discontinued operations     2,678,679
Loss of control in subsidiary     (36,433,272)
FX and other movements 3,682,768 (5,905,545) 4,694,632
Financial assets at end of period 115,414,643 107,047,817 104,775,099
Financial assets at amortised cost, category [member] | Interbank and overnight funds [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 392,585    
Financial assets at end of period 704,260 392,585  
Financial assets at amortised cost, category [member] | Interbank and overnight funds [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 392,607 5,967,743 3,218,433
New financial assets originated or purchased 415,418 206,661 23,119,917
Financial assets that have been paid (141,132) (6,003,176) (18,982,865)
Net remeasurement of amortized cost and other receivables 1,870 (1,391) 84,916
Discontinued operations     249
Loss of control in subsidiary     (1,442,427)
FX and other movements 36,292 222,770 (30,480)
Financial assets at end of period 705,055 392,607 5,967,743
Financial assets at amortised cost, category [member] | Loans to consumers [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 55,692,165    
Financial assets at end of period 57,810,307 55,692,165  
Financial assets at amortised cost, category [member] | Loans to consumers [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 59,999,611 59,419,444 76,889,145
New financial assets originated or purchased 35,186,075 39,018,954 36,243,274
Financial assets that have been paid (30,076,000) (32,518,213) (25,911,661)
Net remeasurement of amortized cost and other receivables 513,376 (1,380,933) (37,897)
Write-offs (4,179,687) (3,433,244) (2,343,238)
Sale of loan portfolio - loss allowance (10,064) (167,075)  
Sale of loan portfolio - cash (1,658) (34,847)  
Gain or loss on sale portfolio (5,547) 10,746  
Discontinued operations     597,849
Loss of control in subsidiary     (26,721,679)
FX and other movements 550,219 (915,221) 703,651
Financial assets at end of period 61,976,325 59,999,611 59,419,444
Financial assets at amortised cost, category [member] | Mortgages [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 18,106,219    
Financial assets at end of period 21,562,412 18,106,219  
Financial assets at amortised cost, category [member] | Mortgages [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 18,486,206 17,883,355 29,120,316
New financial assets originated or purchased 5,507,847 5,760,723 4,774,892
Financial assets that have been paid (2,524,151) (4,399,685) (2,191,978)
Net remeasurement of amortized cost and other receivables 165,817 101,603 (7,610)
Write-offs (76,054) (51,034) (41,866)
Discontinued operations     (1,601,640)
Loss of control in subsidiary     (12,837,223)
FX and other movements 476,062 (808,756) 668,464
Financial assets at end of period 22,035,727 18,486,206 17,883,355
Financial assets at amortised cost, category [member] | Microcredit [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 223,869    
Financial assets at end of period 757 223,869  
Financial assets at amortised cost, category [member] | Microcredit [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 277,529 267,720 317,739
New financial assets originated or purchased 404,346 257,341 219,317
Financial assets that have been paid (374,186) (208,040) (207,998)
Net remeasurement of amortized cost and other receivables (4,325) (15,264) 19,310
Write-offs (11,193) (24,228) (80,648)
Sale of loan portfolio - loss allowance (29,631)    
Sale of loan portfolio - cash (258,165)    
Financial assets at end of period 4,375 277,529 267,720
Financial assets at amortised cost, category [member] | Other accounts receivable at amortized cost [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 22,171,973    
Financial assets at end of period 24,138,538 22,171,973  
Financial assets at amortised cost, category [member] | Other accounts receivable, simplified approach | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 6,152,455    
Financial assets at end of period 6,400,933 6,152,455  
Financial assets measured at fair value through other comprehensive income, category [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 23,326,776    
Financial assets at end of period 27,050,198 23,326,776  
Debt securities [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 40,438,606    
Financial assets at end of period 49,697,404 40,438,606  
12-month expected credit losses [member] | Financial assets at amortised cost, category [member] | Loan portfolio [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 164,524,561 164,906,023 190,819,121
Transfer from stage 1 to stage 2 (9,506,321) (10,951,993) (8,276,152)
Transfer from stage 1 to stage 3 (2,324,339) (2,059,976) (1,659,371)
Transfer from stage 2 to stage 1 4,633,197 9,137,025 8,288,205
Transfer from stage 3 to stage 1 488,967 509,414 367,294
New financial assets originated or purchased 114,075,745 111,919,244 138,932,725
Financial assets that have been paid (98,949,745) (103,065,373) (104,212,015)
Net remeasurement of amortized cost and other receivables 257,686 841,002 (1,008,007)
Write-offs (68,315) (114,019) (131,245)
Sale of loan portfolio - loss allowance (3,063) (2,369)  
Sale of loan portfolio - cash (218,936)    
Gain or loss on sale portfolio (20)    
Discontinued operations     4,985,907
Loss of control in subsidiary     (68,298,203)
FX and other movements 4,287,114 (6,594,417) 5,097,764
Financial assets at end of period 177,196,531 164,524,561 164,906,023
12-month expected credit losses [member] | Financial assets at amortised cost, category [member] | Commercial lending portfolio [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 94,328,300 89,958,234 100,858,380
Transfer from stage 1 to stage 2 (3,045,688) (3,831,869) (3,412,530)
Transfer from stage 1 to stage 3 (1,417,659) (979,725) (1,183,677)
Transfer from stage 2 to stage 1 1,717,607 4,428,540 3,502,330
Transfer from stage 3 to stage 1 193,628 216,849 152,800
New financial assets originated or purchased 78,072,653 75,428,991 76,419,265
Financial assets that have been paid (71,077,047) (66,409,339) (60,407,178)
Net remeasurement of amortized cost and other receivables (148,997) 781,835 (180,790)
Write-offs (4,539) (3,303) (2,985)
Discontinued operations     3,560,936
Loss of control in subsidiary     (33,537,080)
FX and other movements 3,309,647 (5,261,913) 4,188,763
Financial assets at end of period 101,927,905 94,328,300 89,958,234
12-month expected credit losses [member] | Financial assets at amortised cost, category [member] | Interbank and overnight funds [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 392,607 5,967,742 3,218,433
New financial assets originated or purchased 415,418 206,661 23,119,916
Financial assets that have been paid (141,132) (6,003,176) (18,982,865)
Net remeasurement of amortized cost and other receivables 1,870 (1,390) 84,916
Discontinued operations     249
Loss of control in subsidiary     (1,442,427)
FX and other movements 36,292 222,770 (30,480)
Financial assets at end of period 705,055 392,607 5,967,742
12-month expected credit losses [member] | Financial assets at amortised cost, category [member] | Loans to consumers [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 52,856,109 52,529,128 63,811,740
Transfer from stage 1 to stage 2 (4,910,035) (5,701,009) (3,939,985)
Transfer from stage 1 to stage 3 (855,865) (1,029,073) (456,120)
Transfer from stage 2 to stage 1 1,875,510 3,616,500 2,810,585
Transfer from stage 3 to stage 1 204,521 212,519 146,229
New financial assets originated or purchased 29,868,948 32,474,641 34,459,205
Financial assets that have been paid (25,133,605) (28,331,264) (22,753,127)
Net remeasurement of amortized cost and other receivables 301,843 20,995 (788,200)
Write-offs (41,956) (101,945) (125,994)
Sale of loan portfolio - loss allowance (21) (2,369)  
Sale of loan portfolio - cash (5)    
Gain or loss on sale portfolio (20)    
Discontinued operations     1,156,225
Loss of control in subsidiary     (22,340,862)
FX and other movements 523,841 (832,014) 549,432
Financial assets at end of period 54,689,265 52,856,109 52,529,128
12-month expected credit losses [member] | Financial assets at amortised cost, category [member] | Mortgages [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 16,720,997 16,226,428 22,743,149
Transfer from stage 1 to stage 2 (1,532,164) (1,382,946) (896,435)
Transfer from stage 1 to stage 3 (45,518) (40,569) (13,682)
Transfer from stage 2 to stage 1 1,036,878 1,082,759 1,954,180
Transfer from stage 3 to stage 1 90,665 79,530 67,285
New financial assets originated or purchased 5,389,136 3,594,678 4,715,113
Financial assets that have been paid (2,280,710) (2,142,766) (1,891,256)
Net remeasurement of amortized cost and other receivables 98,729 35,508 (130,620)
Write-offs (21,818) (8,365) (2,018)
Discontinued operations     268,497
Loss of control in subsidiary     (10,977,834)
FX and other movements 417,334 (723,260) 390,049
Financial assets at end of period 19,873,529 16,720,997 16,226,428
12-month expected credit losses [member] | Financial assets at amortised cost, category [member] | Microcredit [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 226,548 224,491 187,419
Transfer from stage 1 to stage 2 (18,434) (36,169) (27,202)
Transfer from stage 1 to stage 3 (5,297) (10,609) (5,892)
Transfer from stage 2 to stage 1 3,202 9,226 21,110
Transfer from stage 3 to stage 1 153 516 980
New financial assets originated or purchased 329,590 214,273 219,226
Financial assets that have been paid (317,251) (178,828) (177,589)
Net remeasurement of amortized cost and other receivables 4,241 4,054 6,687
Write-offs (2) (406) (248)
Sale of loan portfolio - loss allowance (3,042)    
Sale of loan portfolio - cash (218,931)    
Financial assets at end of period 777 226,548 224,491
12-month expected credit losses [member] | Financial assets at amortised cost, category [member] | Other accounts receivable at amortized cost [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 15,713,547    
Financial assets at end of period 17,460,928 15,713,547  
Lifetime expected credit losses [member] | Financial instruments not credit-impaired [member] | Financial assets at amortised cost, category [member] | Loan portfolio [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 9,114,047 11,774,908 26,898,573
Transfer from stage 1 to stage 2 9,506,321 10,951,993 8,276,152
Transfer from stage 2 to stage 3 (3,841,435) (3,372,104) (2,939,477)
Transfer from stage 2 to stage 1 (4,633,197) (9,137,025) (8,288,205)
Transfer from stage 3 to stage 2 717,343 865,781 646,995
Transfer from stage 3 to stage 1   11,192  
New financial assets originated or purchased 2,713,749 2,583,927 2,450,770
Financial assets that have been paid (3,690,211) (3,798,676) (6,284,621)
Net remeasurement of amortized cost and other receivables (151,844) 164,973 213,598
Write-offs (412,365) (540,280) (404,857)
Sale of loan portfolio - loss allowance (793) (1,809)  
Sale of loan portfolio - cash (12,540) (694)  
Gain or loss on sale portfolio (558) (59)  
Discontinued operations     (1,228,725)
Loss of control in subsidiary     (8,288,834)
FX and other movements 210,057 (388,080) 723,539
Financial assets at end of period 9,518,574 9,114,047 11,774,908
Lifetime expected credit losses [member] | Financial instruments not credit-impaired [member] | Financial assets at amortised cost, category [member] | Commercial lending portfolio [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 3,530,534 5,672,094 11,747,975
Transfer from stage 1 to stage 2 3,045,688 3,831,869 3,412,530
Transfer from stage 2 to stage 3 (1,317,836) (986,422) (1,259,406)
Transfer from stage 2 to stage 1 (1,717,607) (4,428,540) (3,502,330)
Transfer from stage 3 to stage 2 327,186 327,479 311,858
New financial assets originated or purchased 1,151,662 924,475 1,177,731
Financial assets that have been paid (1,565,432) (1,587,486) (3,742,642)
Net remeasurement of amortized cost and other receivables (122,254) 18,893 102,831
Write-offs (3,780) (2,131) (2,622)
Discontinued operations     71,257
Loss of control in subsidiary     (2,931,541)
FX and other movements 136,089 (239,697) 286,453
Financial assets at end of period 3,464,250 3,530,534 5,672,094
Lifetime expected credit losses [member] | Financial instruments not credit-impaired [member] | Financial assets at amortised cost, category [member] | Loans to consumers [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 4,408,775 4,928,963 9,828,726
Transfer from stage 1 to stage 2 4,910,035 5,701,009 3,939,985
Transfer from stage 2 to stage 3 (2,127,198) (2,089,300) (1,433,947)
Transfer from stage 2 to stage 1 (1,875,510) (3,616,500) (2,810,585)
Transfer from stage 3 to stage 2 291,914 469,333 258,837
Transfer from stage 3 to stage 1   11,192  
New financial assets originated or purchased 1,482,560 1,586,439 1,219,507
Financial assets that have been paid (1,989,366) (2,095,326) (2,332,167)
Net remeasurement of amortized cost and other receivables (42,975) 126,837 69,133
Write-offs (395,579) (533,321) (396,404)
Sale of loan portfolio - loss allowance (602) (1,809)  
Sale of loan portfolio - cash (143) (694)  
Gain or loss on sale portfolio (558) (59)  
Discontinued operations     (80,679)
Loss of control in subsidiary     (3,498,287)
FX and other movements 25,899 (77,989) 164,844
Financial assets at end of period 4,687,252 4,408,775 4,928,963
Lifetime expected credit losses [member] | Financial instruments not credit-impaired [member] | Financial assets at amortised cost, category [member] | Mortgages [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 1,160,785 1,159,795 5,278,510
Transfer from stage 1 to stage 2 1,532,164 1,382,946 896,435
Transfer from stage 2 to stage 3 (381,561) (271,352) (219,362)
Transfer from stage 2 to stage 1 (1,036,878) (1,082,759) (1,954,180)
Transfer from stage 3 to stage 2 96,914 66,023 72,617
New financial assets originated or purchased 63,254 71,626 53,475
Financial assets that have been paid (116,394) (109,535) (197,058)
Net remeasurement of amortized cost and other receivables 13,250 18,036 39,252
Write-offs (12,570) (3,601) (3,827)
Discontinued operations     (1,219,303)
Loss of control in subsidiary     (1,859,006)
FX and other movements 48,069 (70,394) 272,242
Financial assets at end of period 1,367,033 1,160,785 1,159,795
Lifetime expected credit losses [member] | Financial instruments not credit-impaired [member] | Financial assets at amortised cost, category [member] | Microcredit [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 13,953 14,056 43,362
Transfer from stage 1 to stage 2 18,434 36,169 27,202
Transfer from stage 2 to stage 3 (14,840) (25,030) (26,762)
Transfer from stage 2 to stage 1 (3,202) (9,226) (21,110)
Transfer from stage 3 to stage 2 1,329 2,946 3,683
New financial assets originated or purchased 16,273 1,387 57
Financial assets that have been paid (19,019) (6,329) (12,754)
Net remeasurement of amortized cost and other receivables 135 1,207 2,382
Write-offs (436) (1,227) (2,004)
Sale of loan portfolio - loss allowance (191)    
Sale of loan portfolio - cash (12,397)    
Financial assets at end of period 39 13,953 14,056
Lifetime expected credit losses [member] | Financial instruments not credit-impaired [member] | Financial assets at amortised cost, category [member] | Other accounts receivable at amortized cost [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 119,607    
Financial assets at end of period 130,745 119,607  
Lifetime expected credit losses [member] | Financial instruments credit-impaired [member] | Financial assets at amortised cost, category [member] | Loan portfolio [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 12,565,162 11,632,430 13,855,743
Transfer from stage 1 to stage 3 2,324,339 2,059,976 1,659,371
Transfer from stage 2 to stage 3 3,841,435 3,372,104 2,939,477
Transfer from stage 3 to stage 2 (717,343) (865,781) (646,995)
Transfer from stage 3 to stage 1 (488,967) (520,606) (367,294)
New financial assets originated or purchased 6,287,304 8,250,075 1,294,360
Financial assets that have been paid (6,354,775) (7,734,476) (4,053,745)
Net remeasurement of amortized cost and other receivables 903,065 784,473 2,341,971
Write-offs (5,006,084) (3,522,200) (2,675,813)
Sale of loan portfolio - loss allowance (130,799) (357,202)  
Sale of loan portfolio - cash (51,151) (112,766)  
Gain or loss on sale portfolio 664 3,390  
Discontinued operations     (2,082,045)
Loss of control in subsidiary     (847,564)
FX and other movements 248,170 (424,255) 214,964
Financial assets at end of period 13,421,020 12,565,162 11,632,430
Lifetime expected credit losses [member] | Financial instruments credit-impaired [member] | Financial assets at amortised cost, category [member] | Commercial lending portfolio [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 9,188,983 9,144,771 9,421,449
Transfer from stage 1 to stage 3 1,417,659 979,725 1,183,677
Transfer from stage 2 to stage 3 1,317,836 986,422 1,259,406
Transfer from stage 3 to stage 2 (327,186) (327,479) (311,858)
Transfer from stage 3 to stage 1 (193,628) (216,849) (152,800)
New financial assets originated or purchased 2,338,797 1,156,101 723,459
Financial assets that have been paid (3,236,783) (3,472,586) (3,106,059)
Net remeasurement of amortized cost and other receivables 603,420 2,285,705 1,566,802
Write-offs (1,211,511) (662,559) (740,556)
Sale of loan portfolio - loss allowance (94,960) (194,305)  
Sale of loan portfolio - cash (22,804) (78,613)  
Gain or loss on sale portfolio 5,633 (7,415)  
Discontinued operations     (953,514)
Loss of control in subsidiary     35,349
FX and other movements 237,032 (403,935) 219,416
Financial assets at end of period 10,022,488 9,188,983 9,144,771
Lifetime expected credit losses [member] | Financial instruments credit-impaired [member] | Financial assets at amortised cost, category [member] | Interbank and overnight funds [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period   1  
New financial assets originated or purchased     1
Net remeasurement of amortized cost and other receivables   (1)  
Financial assets at end of period     1
Lifetime expected credit losses [member] | Financial instruments credit-impaired [member] | Financial assets at amortised cost, category [member] | Loans to consumers [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 2,734,727 1,961,353 3,248,679
Transfer from stage 1 to stage 3 855,865 1,029,073 456,120
Transfer from stage 2 to stage 3 2,127,198 2,089,300 1,433,947
Transfer from stage 3 to stage 2 (291,914) (469,333) (258,837)
Transfer from stage 3 to stage 1 (204,521) (223,711) (146,229)
New financial assets originated or purchased 3,834,567 4,957,874 564,562
Financial assets that have been paid (2,953,029) (2,091,623) (826,367)
Net remeasurement of amortized cost and other receivables 254,508 (1,528,765) 681,170
Write-offs (3,742,152) (2,797,978) (1,820,840)
Sale of loan portfolio - loss allowance (9,441) (162,897)  
Sale of loan portfolio - cash (1,510) (34,153)  
Gain or loss on sale portfolio (4,969) 10,805  
Discontinued operations     (477,697)
Loss of control in subsidiary     (882,530)
FX and other movements 479 (5,218) (10,625)
Financial assets at end of period 2,599,808 2,734,727 1,961,353
Lifetime expected credit losses [member] | Financial instruments credit-impaired [member] | Financial assets at amortised cost, category [member] | Mortgages [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 604,424 497,132 1,098,657
Transfer from stage 1 to stage 3 45,518 40,569 13,682
Transfer from stage 2 to stage 3 381,561 271,352 219,362
Transfer from stage 3 to stage 2 (96,914) (66,023) (72,617)
Transfer from stage 3 to stage 1 (90,665) (79,530) (67,285)
New financial assets originated or purchased 55,457 2,094,419 6,304
Financial assets that have been paid (127,047) (2,147,384) (103,664)
Net remeasurement of amortized cost and other receivables 53,838 48,059 83,758
Write-offs (41,666) (39,068) (36,021)
Discontinued operations     (650,834)
Loss of control in subsidiary     (383)
FX and other movements 10,659 (15,102) 6,173
Financial assets at end of period 795,165 604,424 497,132
Lifetime expected credit losses [member] | Financial instruments credit-impaired [member] | Financial assets at amortised cost, category [member] | Microcredit [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 37,028 29,173 86,958
Transfer from stage 1 to stage 3 5,297 10,609 5,892
Transfer from stage 2 to stage 3 14,840 25,030 26,762
Transfer from stage 3 to stage 2 (1,329) (2,946) (3,683)
Transfer from stage 3 to stage 1 (153) (516) (980)
New financial assets originated or purchased 58,483 41,681 34
Financial assets that have been paid (37,916) (22,883) (17,655)
Net remeasurement of amortized cost and other receivables (8,701) (20,525) 10,241
Write-offs (10,755) (22,595) (78,396)
Sale of loan portfolio - loss allowance (26,398)    
Sale of loan portfolio - cash (26,837)    
Financial assets at end of period 3,559 37,028 $ 29,173
Lifetime expected credit losses [member] | Financial instruments credit-impaired [member] | Financial assets at amortised cost, category [member] | Other accounts receivable at amortized cost [member] | Gross carrying amount [member]      
Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [line items]      
Financial assets at beginning of period 186,364    
Financial assets at end of period $ 145,932 $ 186,364