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NET INCOME FROM CONTRACTS WITH CUSTOMERS
12 Months Ended
Dec. 31, 2024
Income from contract with customers [abstract]  
NET INCOME FROM CONTRACTS WITH CUSTOMERS

NOTE 28 – NET INCOME FROM CONTRACTS WITH CUSTOMERS

Below is the detail of the income and expenses for commissions and fees of the continuing operations for the years ended as of December 31, 2024,2023 and 2022:

Below is the detail of the income and expenses for commissions and fees of the continuing operations for the years ended as of December 31, 2024, 2023 and 2022:

December 31, 

December 31, 

December 31, 

Income from commissions and fees

2024

2023

2022

Banking service fees

Ps.

1,727,408

Ps.

1,663,340

Ps.

1,533,322

Pension and severance fund management

1,174,608

978,504

885,420

Credit card fees

987,973

1,009,472

836,046

Trust activities and portfolio management services

495,929

463,194

353,285

Below is the detail of the income and expenses for commissions and fees of the continuing operations for the years ended as of December 31, 2024, 2023 and 2022:

December 31, 

December 31, 

December 31, 

Income from commissions and fees

2024

2023

2022

Bonded warehouse services

181,804

188,191

187,237

Commissions on transfers, checks and checkbooks

20,122

22,941

25,181

Office network services

16,289

21,638

24,935

Other commissions and fees

12,011

9,056

29,013

Total income from commissions and fees

Ps.

4,616,144

Ps.

4,356,336

Ps.

3,874,439

December 31, 

December 31, 

December 31, 

Expenses from commissions and fees

2024

2023

2022

Banking services

Ps.

(616,875)

Ps.

(617,524)

Ps.

(473,595)

Sales and services commissions

(294,144)

(250,460)

(340,918)

Fees paid to pension funds sales force

(66,431)

(70,335)

(97,470)

Information processing services of operators

(33,080)

(29,905)

(24,320)

Offices network services

(9,794)

(20,147)

(16,993)

Other

(12,026)

(15,442)

(17,380)

Total expenses from commissions and fees

Ps.

(1,032,350)

Ps.

(1,003,813)

Ps.

(970,676)

Net income from commissions and fees

Ps.

3,583,794

Ps.

3,352,523

Ps.

2,903,763

Below is the detail of the income and cost from goods and services for the years ended as of December 31, 2024, 2023 and 2022:

December 31, 

December 31, 

December 31, 

Income from sales of goods and services

2024

2023

2022

Energy and Gas

 

Ps.

6,908,922

Ps.

6,158,616

 

Ps.

5,718,808

Infrastructure

2,950,048

3,954,197

5,330,193

Hotels

631,218

598,895

532,337

Agribusiness

309,868

296,804

340,984

Other services

248,544

215,044

219,005

Total income from sales of goods and services (*)

 

Ps.

11,048,600

Ps.

11,223,556

 

Ps.

12,141,327

(*) See note 31.6, to see income by country.

December 31, 

December 31, 

December 31, 

Costs and expenses of sales goods and services

2024

2023

2022

Cost of sales from companies from non-financial sector

 

Ps.

(6,204,773)

Ps.

(5,799,721)

 

Ps.

(5,575,912)

General and administrative expenses

 

(940,823)

(989,313)

 

(843,125)

Personnel expenses

 

(698,859)

(607,894)

 

(609,050)

Amortization of intangible assets

 

(432,600)

(353,305)

 

(305,488)

Depreciation of tangible assets

 

(87,647)

(90,344)

 

(103,972)

Allowance for impairment of loans and receivables

 

(71,157)

(51,035)

 

(59,073)

Commissions and fees expenses

 

(49,826)

(39,466)

 

(34,646)

Depreciation of right of use assets

(41,732)

(37,031)

(35,294)

Donations expenses

 

(21,034)

(19,858)

 

(16,739)

Employee bonuses

 

(15,134)

(14,376)

 

(11,569)

Labor severances

 

(7,660)

(3,254)

 

(1,363)

Total costs and expenses of sales goods and services

 

Ps.

(8,571,245)

Ps.

(8,005,597)

 

Ps.

(7,596,231)

Gross profit from sales of goods and services

 

Ps.

2,477,355

Ps.

3,217,959

 

Ps.

4,545,096