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SELLING, GENERAL AND ADMINISTRATIVE EXPENSES (Details) - USD ($) $ in Millions | 12 Months Ended
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Dec. 31, 2017 | Dec. 31, 2016 | Dec. 31, 2015
SELLING, GENERAL AND ADMINISTRATIVE EXPENSES |  |  |
Network and IT costs | $ 1,185 | $ 1,043 | $ 1,017
Personnel costs | 927 | 775 | 848
Customer associated costs | 893 | 822 | 860
Losses on receivables | 59 | 58 | 51
Taxes, other than income taxes | 219 | 244 | 227
Other | 465 | 726 | 1,560
Total selling, general and administrative expenses | 3,748 | 3,668 | 4,563
Reduction in selling, general and administrative expense | 106 |  |
Operating lease expense | $ 444 | $ 408 | $ 385

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- Definition The amount of expense relating to selling, general and administrative activities of the entity. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2017-01-01 -Paragraph 85 -URI http://eifrs.ifrs.org/eifrs/XBRL?type=IAS&num=1&date=2017-03-01&anchor=para_85&doctype=Standard -URIDate 2017-03-09 + Details
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- Definition The amount of tax expense exclusive of income tax expense. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2017-01-01 -Paragraph 85 -URI http://eifrs.ifrs.org/eifrs/XBRL?type=IAS&num=1&date=2017-03-01&anchor=para_85&doctype=Standard -URIDate 2017-03-09 + Details
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- Definition The amount of expense relating to customer associated costs recognised under selling, general and administrative expenses. + References No definition available. + Details
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