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Revenue from Contracts with Customers | 6 Months Ended
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Jul. 31, 2024
Revenue from Contract with Customer [Abstract] |
Revenue from Contracts with Customers | Revenue from Contracts with Customers Disaggregated Revenue Streams The following disaggregation depicts the nature, amount, timing and uncertainty of cash flows related to the primary types of revenue from contracts with customers. The following table presents total revenue by type (in thousands):
| Three Months Ended July 31, |  | Six Months Ended July 31,
| 2024 |  | 2023 |  | 2024 |  | 2023
Subscription | $ | 139,960 |  |  | $ | 109,711 |  |  | $ | 270,108 |  |  | $ | 206,857 |
Professional services and other | 5,539 |  |  | 5,396 |  |  | 10,850 |  |  | 10,030 |
Total | $ | 145,499 |  |  | $ | 115,107 |  |  | $ | 280,958 |  |  | $ | 216,887 |
The following table presents total revenue by geography (in thousands):
| Three Months Ended July 31, |  | Six Months Ended July 31,
| 2024 |  | 2023 |  | 2024 |  | 2023
United States | $ | 80,233 |  |  | $ | 65,114 |  |  | $ | 155,872 |  |  | $ | 123,617 |
International | 65,266 |  |  | 49,993 |  |  | 125,086 |  |  | 93,270 |
Total | $ | 145,499 |  |  | $ | 115,107 |  |  | $ | 280,958 |  |  | $ | 216,887 |
Revenue by geography is determined based on the location of our users. Other than the United States, no other individual country accounted for 10% or more of total revenue for any of the periods presented. Unbilled Accounts Receivable Unbilled accounts receivable included in trade accounts receivable, net, which generally arise from our contractual right to bill our customers in advance of services on the contract effective date, were $1.1 million and $1.5 million as of July 31, 2024 and January 31, 2024, respectively. Contract Balances Contract Assets Contract assets as of July 31, 2024 and January 31, 2024 were $0.4 million and $0.9 million, respectively. The change in contract assets for all periods presented primarily reflects revenue recognized in excess of billings partially offset by contract assets earned during the period. Deferred Revenue The change in deferred revenue for all periods presented primarily reflects cash payments received during the period for which the performance obligation was not satisfied prior to the end of the period, partially offset by revenues recognized during the period. Revenue recognized during the three and six months ended July 31, 2024 from amounts included in deferred revenue at January 31, 2024, was $59.9 million and $158.3 million, respectively. Revenue recognized during the three and six months ended July 31, 2023 from amounts included in deferred revenue at January 31, 2023, was $51.1 million and $128.2 million, respectively. Credit Losses The following table presents a reconciliation of the allowance for credit losses on accounts receivable (in thousands):
| Allowance for Credit Losses
Balance at January 31, 2024 | $ | 2,772 |
Reserve: |
Credit losses | 369 |
Deferred revenue | 1,659 |
Write-offs | (2,304) |
Recoveries | 190 |
Balance at July 31, 2024 | $ | 2,686 |
Remaining Performance Obligations The transaction price allocated to remaining performance obligations represents amounts under non-cancelable contracts expected to be recognized as revenue in future periods, and may be influenced by several factors, including seasonality, the timing of renewals, the timing of service delivery and contract terms. Unbilled portions of the remaining performance obligations are subject to future economic risks including bankruptcies, regulatory changes and other market factors. The following table presents remaining performance obligations as of the dates indicated below (in millions):
| Total |  | Less than 1 Year |  | 1-5 Years
July 31, 2023 | $ | 523.5 |  |  | $ | 353.3 |  |  | $ | 170.2 |
October 31, 2023 | 560.1 |  |  | 369.9 |  |  | 190.2 |
January 31, 2024 | 639.2 |  |  | 409.1 |  |  | 230.1 |
April 30, 2024 | 657.3 |  |  | 419.8 |  |  | 237.5 |
July 31, 2024 | 689.6 |  |  | 438.3 |  |  | 251.3 |

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 9 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-9 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-15 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (c) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 13 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-13 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Name Accounting Standards Codification -Topic 606 -Publisher FASB -URI https://asc.fasb.org/606/tableOfContent + Details
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