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SEGMENT INFORMATION - Information by Segment (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2025 | Jun. 30, 2024 | Jun. 30, 2025 | Jun. 30, 2024
Segment Reporting Information [Line Items] |  |  |  |
Interest income | $ 278,190 | $ 272,245 | $ 555,255 | $ 540,750
Interest expense | (62,331) | (72,617) | (126,999) | (144,602)
Net interest income (loss) | 215,859 | 199,628 | 428,256 | 396,148
Provision for credit losses - (benefit) expense | 20,587 | 11,605 | 45,397 | 23,772
Non-interest income | 30,950 | 32,038 | 66,684 | 66,021
Employees' compensation and benefits | 60,058 | 57,456 | 122,195 | 116,962
Occupancy and equipment | 22,297 | 21,851 | 44,927 | 43,232
Business promotion | 3,495 | 4,359 | 6,773 | 8,201
Professional fees | 11,609 | 12,431 | 23,095 | 25,107
Taxes, other than income taxes | 5,712 | 5,408 | 11,590 | 10,537
FDIC deposit insurance | 2,235 | 2,316 | 4,471 | 5,418
Net (gain) loss on OREO operations | (591) | (3,609) | (1,720) | (5,061)
Credit and debit card processing expenses | 7,747 | 7,607 | 12,857 | 13,358
Other non-interest expenses | 8,567 | 8,602 | 17,718 | 17,493
Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 278,190 | 272,245 | 555,255 | 540,750
Net (charge) credit for transfer of funds | 0 | 0 | 0 | 0
Interest expense | (62,331) | (72,617) | (126,999) | (144,602)
Net interest income (loss) | 215,859 | 199,628 | 428,256 | 396,148
Provision for credit losses - (benefit) expense | 20,587 | 11,605 | 45,397 | 23,772
Non-interest income | 30,950 | 32,038 | 66,684 | 66,021
Employees' compensation and benefits | 60,058 | 57,456 | 122,195 | 116,962
Occupancy and equipment | 22,297 | 21,851 | 44,927 | 43,232
Business promotion | 3,495 | 4,359 | 6,773 | 8,201
Professional fees | 11,609 | 12,431 | 23,095 | 25,107
Taxes, other than income taxes | 5,712 | 5,408 | 11,590 | 10,537
FDIC deposit insurance | 2,235 | 2,316 | 4,471 | 5,418
Net (gain) loss on OREO operations | (591) | (3,609) | (1,720) | (5,061)
Credit and debit card processing expenses | 7,747 | 7,607 | 12,857 | 13,358
Other non-interest expenses | 10,775 | 10,863 | 22,171 | 21,851
Direct non-interest expenses | 123,337 | 118,682 | 246,359 | 239,605
Segment income (loss) | 102,885 | 101,379 | 203,184 | 198,792
Average interest-earnings assets | 18,274,980 | 18,029,894 | 18,293,054 | 18,026,527
Mortgage Banking Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | 17,670 | 18,185 | 35,256 | 36,331
Non-interest income | 3,498 | 3,606 | 7,080 | 6,727
Mortgage Banking Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 32,330 | 31,594 | 64,394 | 63,151
Net (charge) credit for transfer of funds | (14,660) | (13,409) | (29,138) | (26,820)
Interest expense | 0 | 0 | 0 | 0
Net interest income (loss) | 17,670 | 18,185 | 35,256 | 36,331
Provision for credit losses - (benefit) expense | 351 | (9,832) | 1,027 | (10,098)
Non-interest income | 3,498 | 3,606 | 7,080 | 6,727
Employees' compensation and benefits | 6,762 | 6,611 | 13,734 | 13,362
Occupancy and equipment | 1,496 | 1,451 | 3,013 | 2,874
Business promotion | 266 | 404 | 469 | 636
Professional fees | 1,492 | 1,960 | 3,032 | 4,290
Taxes, other than income taxes | 446 | 450 | 917 | 869
FDIC deposit insurance | 417 | 434 | 832 | 1,008
Net (gain) loss on OREO operations | (840) | (1,503) | (1,936) | (3,026)
Credit and debit card processing expenses | 0 | 0 | 0 | 0
Other non-interest expenses | 789 | 672 | 1,761 | 1,489
Direct non-interest expenses | 10,828 | 10,479 | 21,822 | 21,502
Segment income (loss) | 9,989 | 21,144 | 19,487 | 31,654
Average interest-earnings assets | 2,164,350 | 2,122,474 | 2,160,476 | 2,127,479
Consumer (Retail) Banking Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | 145,902 | 135,852 | 288,917 | 268,991
Non-interest income | 22,364 | 23,134 | 48,557 | 48,853
Consumer (Retail) Banking Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 105,243 | 105,256 | 210,996 | 209,900
Net (charge) credit for transfer of funds | 79,150 | 69,962 | 154,247 | 136,520
Interest expense | (38,491) | (39,366) | (76,326) | (77,429)
Net interest income (loss) | 145,902 | 135,852 | 288,917 | 268,991
Provision for credit losses - (benefit) expense | 17,203 | 26,551 | 37,223 | 42,462
Non-interest income | 22,364 | 23,134 | 48,557 | 48,853
Employees' compensation and benefits | 35,405 | 33,889 | 72,024 | 68,876
Occupancy and equipment | 14,834 | 14,583 | 29,963 | 28,871
Business promotion | 2,402 | 3,017 | 4,722 | 5,789
Professional fees | 6,622 | 6,923 | 12,866 | 13,880
Taxes, other than income taxes | 4,293 | 4,069 | 8,687 | 7,959
FDIC deposit insurance | 770 | 809 | 1,548 | 1,880
Net (gain) loss on OREO operations | 0 | 0 | 0 | 0
Credit and debit card processing expenses | 6,845 | 6,557 | 10,847 | 11,368
Other non-interest expenses | 6,323 | 6,448 | 13,056 | 13,049
Direct non-interest expenses | 77,494 | 76,295 | 153,713 | 151,672
Segment income (loss) | 73,569 | 56,140 | 146,538 | 123,710
Average interest-earnings assets | 4,018,961 | 4,022,781 | 4,037,398 | 4,006,806
Commercial and Corporate Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | 42,056 | 38,519 | 84,865 | 76,095
Non-interest income | 1,895 | 1,749 | 4,152 | 3,401
Commercial and Corporate Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 61,419 | 62,649 | 123,291 | 124,799
Net (charge) credit for transfer of funds | (15,759) | (20,154) | (31,039) | (40,692)
Interest expense | (3,604) | (3,976) | (7,387) | (8,012)
Net interest income (loss) | 42,056 | 38,519 | 84,865 | 76,095
Provision for credit losses - (benefit) expense | 701 | (2,084) | 3,355 | (5,010)
Non-interest income | 1,895 | 1,749 | 4,152 | 3,401
Employees' compensation and benefits | 4,992 | 4,712 | 10,756 | 9,630
Occupancy and equipment | 1,530 | 1,423 | 3,134 | 2,784
Business promotion | 216 | 282 | 434 | 516
Professional fees | 997 | 989 | 2,039 | 1,928
Taxes, other than income taxes | 576 | 474 | 1,181 | 911
FDIC deposit insurance | 673 | 693 | 1,341 | 1,610
Net (gain) loss on OREO operations | 145 | (2,205) | 181 | (2,159)
Credit and debit card processing expenses | 214 | 208 | 474 | 402
Other non-interest expenses | 1,366 | 1,513 | 2,778 | 3,018
Direct non-interest expenses | 10,709 | 8,089 | 22,318 | 18,640
Segment income (loss) | 32,541 | 34,263 | 63,344 | 65,866
Average interest-earnings assets | 3,575,929 | 3,503,782 | 3,563,429 | 3,501,142
Treasury and Investments Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | (27,130) | (27,066) | (54,789) | (51,756)
Non-interest income | 19 | 122 | 170 | 233
Treasury and Investments Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 33,145 | 28,912 | 65,783 | 56,970
Net (charge) credit for transfer of funds | (57,180) | (44,035) | (111,897) | (83,665)
Interest expense | (3,095) | (11,943) | (8,675) | (25,061)
Net interest income (loss) | (27,130) | (27,066) | (54,789) | (51,756)
Provision for credit losses - (benefit) expense | (3) | 60 | (8) | (9)
Non-interest income | 19 | 122 | 170 | 233
Employees' compensation and benefits | 1,027 | 848 | 2,167 | 1,840
Occupancy and equipment | 180 | 178 | 353 | 378
Business promotion | 180 | 187 | 350 | 403
Professional fees | 361 | 371 | 709 | 688
Taxes, other than income taxes | 112 | 103 | 232 | 198
FDIC deposit insurance | 0 | 0 | 0 | 0
Net (gain) loss on OREO operations | 0 | 0 | 0 | 0
Credit and debit card processing expenses | 0 | 0 | 0 | 0
Other non-interest expenses | 637 | 586 | 1,285 | 1,190
Direct non-interest expenses | 2,497 | 2,273 | 5,096 | 4,697
Segment income (loss) | (29,605) | (29,277) | (59,707) | (56,211)
Average interest-earnings assets | 5,638,582 | 5,842,575 | 5,684,108 | 5,871,437
United States Operations Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | 20,442 | 18,960 | 41,231 | 36,945
Non-interest income | 862 | 845 | 1,716 | 1,752
United States Operations Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 38,157 | 36,413 | 75,557 | 71,178
Net (charge) credit for transfer of funds | (2,502) | (2,475) | (3,541) | (4,713)
Interest expense | (15,213) | (14,978) | (30,785) | (29,520)
Net interest income (loss) | 20,442 | 18,960 | 41,231 | 36,945
Provision for credit losses - (benefit) expense | 2,015 | (3,524) | 2,864 | (3,442)
Non-interest income | 862 | 845 | 1,716 | 1,752
Employees' compensation and benefits | 7,268 | 7,015 | 14,267 | 14,288
Occupancy and equipment | 1,933 | 1,980 | 3,811 | 3,904
Business promotion | 229 | 276 | 502 | 511
Professional fees | 1,086 | 1,040 | 2,034 | 2,127
Taxes, other than income taxes | 104 | 140 | 221 | 268
FDIC deposit insurance | 237 | 222 | 474 | 533
Net (gain) loss on OREO operations | 0 | 2 | 0 | 2
Credit and debit card processing expenses | 3 | 3 | 5 | 5
Other non-interest expenses | 731 | 666 | 1,442 | 1,295
Direct non-interest expenses | 11,591 | 11,344 | 22,756 | 22,933
Segment income (loss) | 7,698 | 11,985 | 17,327 | 19,206
Average interest-earnings assets | 2,419,981 | 2,119,230 | 2,405,923 | 2,103,523
Virgin Islands Operations Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | 16,919 | 15,178 | 32,776 | 29,542
Non-interest income | 2,312 | 2,582 | 5,009 | 5,055
Virgin Islands Operations Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 7,896 | 7,421 | 15,234 | 14,752
Net (charge) credit for transfer of funds | 10,951 | 10,111 | 21,368 | 19,370
Interest expense | (1,928) | (2,354) | (3,826) | (4,580)
Net interest income (loss) | 16,919 | 15,178 | 32,776 | 29,542
Provision for credit losses - (benefit) expense | 320 | 434 | 936 | (131)
Non-interest income | 2,312 | 2,582 | 5,009 | 5,055
Employees' compensation and benefits | 4,604 | 4,381 | 9,247 | 8,966
Occupancy and equipment | 2,324 | 2,236 | 4,653 | 4,421
Business promotion | 202 | 193 | 296 | 346
Professional fees | 1,051 | 1,148 | 2,415 | 2,194
Taxes, other than income taxes | 181 | 172 | 352 | 332
FDIC deposit insurance | 138 | 158 | 276 | 387
Net (gain) loss on OREO operations | 104 | 97 | 35 | 122
Credit and debit card processing expenses | 685 | 839 | 1,531 | 1,583
Other non-interest expenses | 929 | 978 | 1,849 | 1,810
Direct non-interest expenses | 10,218 | 10,202 | 20,654 | 20,161
Segment income (loss) | 8,693 | 7,124 | 16,195 | 14,567
Average interest-earnings assets | $ 457,177 | $ 419,052 | $ 441,720 | $ 416,140

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