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SEGMENT INFORMATION - Information by Segment (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2025 | Sep. 30, 2024 | Sep. 30, 2025 | Sep. 30, 2024
Segment Reporting Information [Line Items] |  |  |  |
Interest income | $ 282,743 | $ 274,675 | $ 837,998 | $ 815,425
Interest expense | (64,827) | (72,611) | (191,826) | (217,213)
Net interest income (loss) | 217,916 | 202,064 | 646,172 | 598,212
Provision for credit losses - (benefit) expense | 17,593 | 15,245 | 62,990 | 39,017
Non-interest income | 30,794 | 32,502 | 97,478 | 98,523
Employees' compensation and benefits | 59,761 | 59,081 | 181,956 | 176,043
Occupancy and equipment | 22,185 | 22,424 | 67,112 | 65,656
Business promotion | 3,884 | 4,116 | 10,657 | 12,317
Professional fees | 11,903 | 12,538 | 34,998 | 37,645
Taxes, other than income taxes | 6,092 | 5,665 | 17,682 | 16,202
FDIC deposit insurance | 2,236 | 2,164 | 6,707 | 7,582
Net (gain) loss on OREO operations | 1,033 | (1,339) | (687) | (6,400)
Credit and debit card processing expenses | 7,889 | 7,095 | 20,746 | 20,453
Other non-interest expenses | 7,617 | 9,021 | 25,335 | 26,514
Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 282,743 | 274,675 | 837,998 | 815,425
Net (charge) credit for transfer of funds | 0 | 0 | 0 | 0
Interest expense | (64,827) | (72,611) | (191,826) | (217,213)
Net interest income (loss) | 217,916 | 202,064 | 646,172 | 598,212
Provision for credit losses - (benefit) expense | 17,593 | 15,245 | 62,990 | 39,017
Non-interest income | 30,794 | 32,502 | 97,478 | 98,523
Employees' compensation and benefits | 59,761 | 59,081 | 181,956 | 176,043
Occupancy and equipment | 22,185 | 22,424 | 67,112 | 65,656
Business promotion | 3,884 | 4,116 | 10,657 | 12,317
Professional fees | 11,903 | 12,538 | 34,998 | 37,645
Taxes, other than income taxes | 6,092 | 5,665 | 17,682 | 16,202
FDIC deposit insurance | 2,236 | 2,164 | 6,707 | 7,582
Net (gain) loss on OREO operations | 1,033 | (1,339) | (687) | (6,400)
Credit and debit card processing expenses | 7,889 | 7,095 | 20,746 | 20,453
Other non-interest expenses | 9,911 | 11,191 | 32,082 | 33,042
Direct non-interest expenses | 124,894 | 122,935 | 371,253 | 362,540
Segment income (loss) | 106,223 | 96,386 | 309,407 | 295,178
Average interest-earnings assets | 18,239,229 | 18,036,587 | 18,274,913 | 18,029,907
Mortgage Banking Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | 17,636 | 18,409 | 52,892 | 54,740
Non-interest income | 3,415 | 3,407 | 10,495 | 10,134
Mortgage Banking Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 32,512 | 32,200 | 96,906 | 95,351
Net (charge) credit for transfer of funds | (14,876) | (13,791) | (44,014) | (40,611)
Interest expense | 0 | 0 | 0 | 0
Net interest income (loss) | 17,636 | 18,409 | 52,892 | 54,740
Provision for credit losses - (benefit) expense | (2,037) | (5,175) | (1,010) | (15,273)
Non-interest income | 3,415 | 3,407 | 10,495 | 10,134
Employees' compensation and benefits | 6,659 | 6,734 | 20,393 | 20,096
Occupancy and equipment | 1,434 | 1,501 | 4,447 | 4,375
Business promotion | 227 | 307 | 696 | 943
Professional fees | 1,636 | 1,600 | 4,668 | 5,890
Taxes, other than income taxes | 481 | 454 | 1,398 | 1,323
FDIC deposit insurance | 414 | 405 | 1,246 | 1,413
Net (gain) loss on OREO operations | (1,406) | (1,350) | (3,342) | (4,376)
Credit and debit card processing expenses | 0 | 0 | 0 | 0
Other non-interest expenses | 851 | 715 | 2,612 | 2,204
Direct non-interest expenses | 10,296 | 10,366 | 32,118 | 31,868
Segment income (loss) | 12,792 | 16,625 | 32,279 | 48,279
Average interest-earnings assets | 2,172,385 | 2,134,706 | 2,164,489 | 2,129,905
Consumer (Retail) Banking Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | 147,907 | 140,014 | 436,824 | 409,005
Non-interest income | 22,330 | 23,912 | 70,887 | 72,765
Consumer (Retail) Banking Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 105,915 | 106,864 | 316,911 | 316,764
Net (charge) credit for transfer of funds | 80,087 | 73,064 | 234,334 | 209,584
Interest expense | (38,095) | (39,914) | (114,421) | (117,343)
Net interest income (loss) | 147,907 | 140,014 | 436,824 | 409,005
Provision for credit losses - (benefit) expense | 18,280 | 28,514 | 55,503 | 70,976
Non-interest income | 22,330 | 23,912 | 70,887 | 72,765
Employees' compensation and benefits | 35,865 | 34,806 | 107,889 | 103,682
Occupancy and equipment | 14,923 | 15,049 | 44,886 | 43,920
Business promotion | 2,765 | 2,904 | 7,487 | 8,693
Professional fees | 6,698 | 7,190 | 19,564 | 21,070
Taxes, other than income taxes | 4,573 | 4,244 | 13,260 | 12,203
FDIC deposit insurance | 760 | 756 | 2,308 | 2,636
Net (gain) loss on OREO operations | 0 | 0 | 0 | 0
Credit and debit card processing expenses | 6,971 | 6,111 | 17,818 | 17,479
Other non-interest expenses | 6,621 | 6,881 | 19,677 | 19,930
Direct non-interest expenses | 79,176 | 77,941 | 232,889 | 229,613
Segment income (loss) | 72,781 | 57,471 | 219,319 | 181,181
Average interest-earnings assets | 4,019,262 | 4,064,048 | 4,031,285 | 4,026,020
Commercial and Corporate Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | 44,076 | 40,124 | 128,941 | 116,219
Non-interest income | 1,898 | 1,671 | 6,050 | 5,072
Commercial and Corporate Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 63,299 | 63,476 | 186,590 | 188,275
Net (charge) credit for transfer of funds | (15,485) | (19,519) | (46,524) | (60,211)
Interest expense | (3,738) | (3,833) | (11,125) | (11,845)
Net interest income (loss) | 44,076 | 40,124 | 128,941 | 116,219
Provision for credit losses - (benefit) expense | 728 | (6,842) | 4,083 | (11,852)
Non-interest income | 1,898 | 1,671 | 6,050 | 5,072
Employees' compensation and benefits | 4,647 | 4,879 | 15,403 | 14,509
Occupancy and equipment | 1,457 | 1,457 | 4,591 | 4,241
Business promotion | 252 | 256 | 686 | 772
Professional fees | 927 | 1,112 | 2,966 | 3,040
Taxes, other than income taxes | 653 | 578 | 1,834 | 1,489
FDIC deposit insurance | 680 | 647 | 2,021 | 2,257
Net (gain) loss on OREO operations | (492) | (88) | (311) | (2,247)
Credit and debit card processing expenses | 217 | 180 | 691 | 582
Other non-interest expenses | 558 | 1,468 | 3,336 | 4,486
Direct non-interest expenses | 8,899 | 10,489 | 31,217 | 29,129
Segment income (loss) | 36,347 | 38,148 | 99,691 | 104,014
Average interest-earnings assets | 3,639,505 | 3,487,762 | 3,589,066 | 3,496,657
Treasury and Investments Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | (30,957) | (31,262) | (85,746) | (83,018)
Non-interest income | 33 | 250 | 203 | 483
Treasury and Investments Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 31,977 | 28,099 | 97,760 | 85,069
Net (charge) credit for transfer of funds | (58,473) | (48,315) | (170,370) | (131,980)
Interest expense | (4,461) | (11,046) | (13,136) | (36,107)
Net interest income (loss) | (30,957) | (31,262) | (85,746) | (83,018)
Provision for credit losses - (benefit) expense | 146 | (36) | 138 | (45)
Non-interest income | 33 | 250 | 203 | 483
Employees' compensation and benefits | 1,035 | 926 | 3,202 | 2,766
Occupancy and equipment | 176 | 193 | 529 | 571
Business promotion | 172 | 165 | 522 | 568
Professional fees | 319 | 303 | 1,028 | 991
Taxes, other than income taxes | 112 | 109 | 344 | 307
FDIC deposit insurance | 0 | 0 | 0 | 0
Net (gain) loss on OREO operations | 0 | 0 | 0 | 0
Credit and debit card processing expenses | 0 | 0 | 0 | 0
Other non-interest expenses | 273 | 584 | 1,558 | 1,774
Direct non-interest expenses | 2,087 | 2,280 | 7,183 | 6,977
Segment income (loss) | (33,157) | (33,256) | (92,864) | (89,467)
Average interest-earnings assets | 5,361,692 | 5,790,707 | 5,575,455 | 5,844,331
United States Operations Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | 22,517 | 19,447 | 63,748 | 56,392
Non-interest income | 998 | 959 | 2,714 | 2,711
United States Operations Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 40,946 | 37,049 | 116,503 | 108,227
Net (charge) credit for transfer of funds | (1,840) | (2,187) | (5,381) | (6,900)
Interest expense | (16,589) | (15,415) | (47,374) | (44,935)
Net interest income (loss) | 22,517 | 19,447 | 63,748 | 56,392
Provision for credit losses - (benefit) expense | 41 | (1,010) | 2,905 | (4,452)
Non-interest income | 998 | 959 | 2,714 | 2,711
Employees' compensation and benefits | 7,039 | 7,204 | 21,306 | 21,492
Occupancy and equipment | 1,840 | 1,913 | 5,651 | 5,817
Business promotion | 276 | 258 | 778 | 769
Professional fees | 1,151 | 1,192 | 3,185 | 3,319
Taxes, other than income taxes | 105 | 120 | 326 | 388
FDIC deposit insurance | 240 | 208 | 714 | 741
Net (gain) loss on OREO operations | 0 | (6) | 0 | (4)
Credit and debit card processing expenses | 3 | 2 | 8 | 7
Other non-interest expenses | 717 | 703 | 2,159 | 1,998
Direct non-interest expenses | 11,371 | 11,594 | 34,127 | 34,527
Segment income (loss) | 12,103 | 9,822 | 29,430 | 29,028
Average interest-earnings assets | 2,584,121 | 2,172,677 | 2,465,975 | 2,126,742
Virgin Islands Operations Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Net interest income (loss) | 16,737 | 15,332 | 49,513 | 44,874
Non-interest income | 2,120 | 2,303 | 7,129 | 7,358
Virgin Islands Operations Segment [Member] | Operating Segments [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Interest income | 8,094 | 6,987 | 23,328 | 21,739
Net (charge) credit for transfer of funds | 10,587 | 10,748 | 31,955 | 30,118
Interest expense | (1,944) | (2,403) | (5,770) | (6,983)
Net interest income (loss) | 16,737 | 15,332 | 49,513 | 44,874
Provision for credit losses - (benefit) expense | 435 | (206) | 1,371 | (337)
Non-interest income | 2,120 | 2,303 | 7,129 | 7,358
Employees' compensation and benefits | 4,516 | 4,532 | 13,763 | 13,498
Occupancy and equipment | 2,355 | 2,311 | 7,008 | 6,732
Business promotion | 192 | 226 | 488 | 572
Professional fees | 1,172 | 1,141 | 3,587 | 3,335
Taxes, other than income taxes | 168 | 160 | 520 | 492
FDIC deposit insurance | 142 | 148 | 418 | 535
Net (gain) loss on OREO operations | 2,931 | 105 | 2,966 | 227
Credit and debit card processing expenses | 698 | 802 | 2,229 | 2,385
Other non-interest expenses | 891 | 840 | 2,740 | 2,650
Direct non-interest expenses | 13,065 | 10,265 | 33,719 | 30,426
Segment income (loss) | 5,357 | 7,576 | 21,552 | 22,143
Average interest-earnings assets | $ 462,264 | $ 386,687 | $ 448,643 | $ 406,252

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