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Segment and Geographic Information | 12 Months Ended
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Dec. 31, 2023
Segment Reporting [Abstract] |
Segment and Geographic Information | Segment and Geographic Information We operate in three reportable geographic operating segments: North America; EMEA; and APAC. Our offerings in North America and certain countries in EMEA and APAC include IT hardware, software and services, including cloud solutions. Our offerings in the remainder of our EMEA and APAC segments consist largely of software and certain software-related services and cloud solutions. Disaggregation of Revenue In the following table, revenue is disaggregated by our reportable operating segments, which are primarily defined by their related geographies, as well as by major product offering, by major client group and by recognition on either a gross basis as a principal in the arrangement, or on a net basis as an agent, for the years ended December 31, 2023, 2022 and 2021 (in thousands):
| Year Ended December 31, 2023
| North America |  | EMEA |  | APAC |  | Consolidated
Major Offerings |  |  |  |  |  |  |
Hardware | $ | 4,498,466 |  |  | $ | 546,621 |  |  | $ | 43,850 |  |  | $ | 5,088,937 |
Software | 1,669,046 |  |  | 784,717 |  |  | 88,688 |  |  | 2,542,451 |
Services | 1,214,842 |  |  | 232,316 |  |  | 97,294 |  |  | 1,544,452 |
| $ | 7,382,354 |  |  | $ | 1,563,654 |  |  | $ | 229,832 |  |  | $ | 9,175,840 |
Major Client Groups |  |  |  |  |  |  |
Large Enterprise / Corporate | $ | 5,210,365 |  |  | $ | 1,176,415 |  |  | $ | 94,982 |  |  | $ | 6,481,762 |
Commercial | 1,418,680 |  |  | 22,103 |  |  | 70,879 |  |  | 1,511,662 |
Public Sector | 753,309 |  |  | 365,136 |  |  | 63,971 |  |  | 1,182,416 |
| $ | 7,382,354 |  |  | $ | 1,563,654 |  |  | $ | 229,832 |  |  | $ | 9,175,840 |
Revenue Recognition based on acting as Principal or Agent in the Transaction |  |  |  |  |  |  |
Gross revenue recognition (Principal) | $ | 6,869,025 |  |  | $ | 1,447,082 |  |  | $ | 194,769 |  |  | $ | 8,510,876 |
Net revenue recognition (Agent) | 513,329 |  |  | 116,572 |  |  | 35,063 |  |  | 664,964 |
| $ | 7,382,354 |  |  | $ | 1,563,654 |  |  | $ | 229,832 |  |  | $ | 9,175,840 |
| Year Ended December 31, 2022
| North America |  | EMEA |  | APAC |  | Consolidated
Major Offerings |  |  |  |  |  |  |
Hardware | $ | 5,738,586 |  |  | $ | 654,381 |  |  | $ | 57,928 |  |  | $ | 6,450,895 |
Software | 1,552,715 |  |  | 857,516 |  |  | 86,661 |  |  | 2,496,892 |
Services | 1,193,091 |  |  | 200,624 |  |  | 89,689 |  |  | 1,483,404 |
| $ | 8,484,392 |  |  | $ | 1,712,521 |  |  | $ | 234,278 |  |  | $ | 10,431,191 |
Major Client Groups |  |  |  |  |  |  |
Large Enterprise / Corporate | $ | 5,990,203 |  |  | $ | 1,249,286 |  |  | $ | 102,476 |  |  | $ | 7,341,965 |
Commercial | 1,710,340 |  |  | 61,873 |  |  | 68,491 |  |  | 1,840,704 |
Public Sector | 783,849 |  |  | 401,362 |  |  | 63,311 |  |  | 1,248,522 |
| $ | 8,484,392 |  |  | $ | 1,712,521 |  |  | $ | 234,278 |  |  | $ | 10,431,191 |
Revenue Recognition based on acting as Principal or Agent in the Transaction |  |  |  |  |  |  |
Gross revenue recognition (Principal) | $ | 8,035,218 |  |  | $ | 1,603,600 |  |  | $ | 199,788 |  |  | $ | 9,838,606 |
Net revenue recognition (Agent) | 449,174 |  |  | 108,921 |  |  | 34,490 |  |  | 592,585 |
| $ | 8,484,392 |  |  | $ | 1,712,521 |  |  | $ | 234,278 |  |  | $ | 10,431,191 |
| Year Ended December 31, 2021
| North America |  | EMEA |  | APAC |  | Consolidated
Major Offerings |  |  |  |  |  |  |
Hardware | $ | 5,163,225 |  |  | $ | 676,815 |  |  | $ | 49,470 |  |  | $ | 5,889,510 |
Software | 1,315,412 |  |  | 825,361 |  |  | 89,844 |  |  | 2,230,617 |
Services | 1,041,686 |  |  | 201,875 |  |  | 72,425 |  |  | 1,315,986 |
| $ | 7,520,323 |  |  | $ | 1,704,051 |  |  | $ | 211,739 |  |  | $ | 9,436,113 |
Major Client Groups |  |  |  |  |  |  |
Large Enterprise / Corporate | $ | 5,356,915 |  |  | $ | 1,219,601 |  |  | $ | 93,796 |  |  | $ | 6,670,312 |
Commercial | 1,495,311 |  |  | 65,728 |  |  | 61,627 |  |  | 1,622,666 |
Public Sector | 668,097 |  |  | 418,722 |  |  | 56,316 |  |  | 1,143,135 |
| $ | 7,520,323 |  |  | $ | 1,704,051 |  |  | $ | 211,739 |  |  | $ | 9,436,113 |
Revenue Recognition based on acting as Principal or Agent in the Transaction |  |  |  |  |  |  |
Gross revenue recognition (Principal) | $ | 7,138,852 |  |  | $ | 1,591,156 |  |  | $ | 184,418 |  |  | $ | 8,914,426 |
Net revenue recognition (Agent) | 381,471 |  |  | 112,895 |  |  | 27,321 |  |  | 521,687 |
| $ | 7,520,323 |  |  | $ | 1,704,051 |  |  | $ | 211,739 |  |  | $ | 9,436,113 |
The method for determining what information regarding operating segments, products and services, geographic areas of operation and major clients to report is based upon the “management approach,” or the way that management organizes the operating segments within a company, for which separate financial information is evaluated regularly by the Chief Operating Decision Maker (“CODM”) in deciding how to allocate resources. Our CODM is our Chief Executive Officer. All significant intercompany transactions are eliminated upon consolidation, and there are no differences between the accounting policies used to measure profit and loss for our segments or on a consolidated basis. Net sales are defined as net sales to external clients. None of our clients exceeded ten percent of consolidated net sales in 2023, 2022 or 2021. A portion of our operating segments’ selling and administrative expenses arise from shared services and infrastructure that we have historically provided to them in order to realize economies of scale and to use resources efficiently. These expenses, collectively identified as corporate charges, include senior management expenses, internal audit, legal, tax, insurance services, treasury and other corporate infrastructure expenses. Charges are allocated to our operating segments, and the allocations have been determined on a basis that we considered to be a reasonable reflection of the utilization of services provided to or benefits received by the operating segments. The tables below present information about our reportable operating segments (in thousands):
| Year Ended December 31, 2023
| North America |  | EMEA |  | APAC |  | Consolidated
Net sales: |  |  |  |  |  |  |
Products | $ | 6,167,512 |  |  | $ | 1,331,338 |  |  | $ | 132,538 |  |  | $ | 7,631,388 |
Services | 1,214,842 |  |  | 232,316 |  |  | 97,294 |  |  | 1,544,452 |
Total net sales | 7,382,354 |  |  | 1,563,654 |  |  | 229,832 |  |  | 9,175,840 |
Costs of goods sold: |  |  |  |  |  |  |
Products | 5,520,701 |  |  | 1,217,585 |  |  | 120,892 |  |  | 6,859,178 |
Services | 515,698 |  |  | 86,082 |  |  | 45,357 |  |  | 647,137 |
Total costs of goods sold | 6,036,399 |  |  | 1,303,667 |  |  | 166,249 |  |  | 7,506,315 |
Gross profit | 1,345,955 |  |  | 259,987 |  |  | 63,583 |  |  | 1,669,525 |
Operating expenses: |  |  |  |  |  |  |
Selling and administrative expenses | 976,172 |  |  | 216,246 |  |  | 43,825 |  |  | 1,236,243 |
Severance and restructuring expenses | 3,793 |  |  | 2,125 |  |  | 173 |  |  | 6,091 |
Acquisition and integration related expenses | 3,908 |  |  | 3,488 |  |  | — |  |  | 7,396 |
Earnings from operations | $ | 362,082 |  |  | $ | 38,128 |  |  | $ | 19,585 |  |  | $ | 419,795 |
| Year Ended December 31, 2022
| North America |  | EMEA |  | APAC |  | Consolidated
Net sales: |  |  |  |  |  |  |
Products | $ | 7,291,301 |  |  | $ | 1,511,897 |  |  | $ | 144,589 |  |  | $ | 8,947,787 |
Services | 1,193,091 |  |  | 200,624 |  |  | 89,689 |  |  | 1,483,404 |
Total net sales | 8,484,392 |  |  | 1,712,521 |  |  | 234,278 |  |  | 10,431,191 |
Costs of goods sold: |  |  |  |  |  |  |
Products | 6,583,090 |  |  | 1,395,869 |  |  | 132,293 |  |  | 8,111,252 |
Services | 572,969 |  |  | 69,383 |  |  | 41,020 |  |  | 683,372 |
Total costs of goods sold | 7,156,059 |  |  | 1,465,252 |  |  | 173,313 |  |  | 8,794,624 |
Gross profit | 1,328,333 |  |  | 247,269 |  |  | 60,965 |  |  | 1,636,567 |
Operating expenses: |  |  |  |  |  |  |
Selling and administrative expenses | 973,798 |  |  | 200,988 |  |  | 41,874 |  |  | 1,216,660 |
Severance and restructuring expenses | 2,384 |  |  | 1,760 |  |  | 91 |  |  | 4,235 |
Acquisition and integration related expenses | 1,715 |  |  | 257 |  |  | — |  |  | 1,972 |
Earnings from operations | $ | 350,436 |  |  | $ | 44,264 |  |  | $ | 19,000 |  |  | $ | 413,700 |
| Year Ended December 31, 2021
| North America |  | EMEA |  | APAC |  | Consolidated
Net sales: |  |  |  |  |  |  |
Products | $ | 6,478,637 |  |  | $ | 1,502,176 |  |  | $ | 139,314 |  |  | $ | 8,120,127 |
Services | 1,041,686 |  |  | 201,875 |  |  | 72,425 |  |  | 1,315,986 |
Total net sales | 7,520,323 |  |  | 1,704,051 |  |  | 211,739 |  |  | 9,436,113 |
Costs of goods sold: |  |  |  |  |  |  |
Products | 5,874,551 |  |  | 1,380,221 |  |  | 126,136 |  |  | 7,380,908 |
Services | 510,322 |  |  | 64,968 |  |  | 32,358 |  |  | 607,648 |
Total costs of goods sold | 6,384,873 |  |  | 1,445,189 |  |  | 158,494 |  |  | 7,988,556 |
Gross profit | 1,135,450 |  |  | 258,862 |  |  | 53,245 |  |  | 1,447,557 |
Operating expenses: |  |  |  |  |  |  |
Selling and administrative expenses | 869,766 |  |  | 210,616 |  |  | 36,748 |  |  | 1,117,130 |
Severance and restructuring expenses | (3,129) |  |  | 1,328 |  |  | 167 |  |  | (1,634) |
Earnings from operations | $ | 268,813 |  |  | $ | 46,918 |  |  | $ | 16,330 |  |  | $ | 332,061 |
The following table is a summary of our total assets by reportable operating segment (in thousands):
| December 31,
| 2023 |  | 2022
North America | $ | 6,521,591 |  |  | $ | 5,219,480 |
EMEA | 1,058,734 |  |  | 939,327 |
APAC | 171,820 |  |  | 153,232 |
Corporate assets and intercompany eliminations, net | (1,465,795) |  |  | (1,199,458) |
Total assets | $ | 6,286,350 |  |  | $ | 5,112,581 |
The following is a summary of our geographic net sales and long-lived assets, consisting of property and equipment, net (in thousands):
| United States |  | United Kingdom |  | Other Foreign |  | Total
2023 |  |  |  |  |  |  |
Net sales | $ | 6,923,030 |  |  | $ | 709,078 |  |  | $ | 1,543,732 |  |  | $ | 9,175,840 |
Total long-lived assets | $ | 187,625 |  |  | $ | 4,748 |  |  | $ | 17,688 |  |  | $ | 210,061 |
2022 |  |  |  |  |  |  |
Net sales | $ | 7,973,814 |  |  | $ | 838,943 |  |  | $ | 1,618,434 |  |  | $ | 10,431,191 |
Total long-lived assets | $ | 182,482 |  |  | $ | 4,601 |  |  | $ | 17,177 |  |  | $ | 204,260 |
2021 |  |  |  |  |  |  |
Net sales | $ | 7,046,742 |  |  | $ | 826,800 |  |  | $ | 1,562,571 |  |  | $ | 9,436,113 |
Total long-lived assets | $ | 144,777 |  |  | $ | 9,282 |  |  | $ | 22,204 |  |  | $ | 176,263 |
Net sales by geographic area are presented by attributing net sales to external customers based on the domicile of the selling location. We recorded the following pre-tax amounts, by operating segment, for depreciation and amortization in the accompanying consolidated financial statements (in thousands):
| Years Ended December 31,
| 2023 |  | 2022 |  | 2021
Depreciation and amortization of property and equipment: |  |  |  |  |
North America | $ | 22,964 |  |  | $ | 20,587 |  |  | $ | 18,532 |
EMEA | 2,838 |  |  | 2,538 |  |  | 4,256 |
APAC | 443 |  |  | 597 |  |  | 588 |
| 26,245 |  |  | 23,722 |  |  | 23,376 |
Amortization of intangible assets: |  |  |  |  |
North America | 32,514 |  |  | 30,735 |  |  | 29,576 |
EMEA | 3,277 |  |  | 1,696 |  |  | 1,971 |
APAC | 440 |  |  | 461 |  |  | 498 |
| 36,231 |  |  | 32,892 |  |  | 32,045 |
Total | $ | 62,476 |  |  | $ | 56,614 |  |  | $ | 55,421 |

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-22 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-15 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 31 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-31 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 42 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-42 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (f) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 40 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-40 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -Name Accounting Standards Codification -Publisher FASB -URI https://asc.fasb.org//280/tableOfContent Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 26 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-26 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 34 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-34 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 41 -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-41 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-21 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 21 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-21 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Topic 280 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 32 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org//1943274/2147482810/280-10-50-32 + Details
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