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v3.20.2

Segment Information (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2020 | Sep. 30, 2019 | Sep. 30, 2020 | Sep. 30, 2019
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | $ 664,351 | $ 786,986 | $ 1,776,061 | $ 2,056,362
Operating expenses: |  |  |  |
Direct operating costs | 407,598 | 405,081 | 1,117,065 | 1,152,725
Salaries and benefits | 101,577 | 101,354 | 293,769 | 292,699
Selling, general and administrative | 55,225 | 58,715 | 169,333 | 160,704
Goodwill and acquired intangible assets impairment | 1,467 |  | 106,021 |
Depreciation and amortization | 32,412 | 27,846 | 93,470 | 82,253
Total operating expenses | 598,279 | 592,996 | 1,779,658 | 1,688,381
Operating income (loss) | 66,072 | 193,990 | (3,597) | 367,981
Eft Processing Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 144,062 | 316,188 | 368,375 | 693,837
Operating expenses: |  |  |  |
Direct operating costs | 82,626 | 111,116 | 232,627 | 300,460
Salaries and benefits | 25,182 | 23,936 | 68,562 | 64,706
Selling, general and administrative | 8,577 | 12,191 | 29,033 | 32,022
Goodwill and acquired intangible assets impairment |  |  | 21,861 |
Depreciation and amortization | 21,516 | 18,044 | 61,772 | 52,464
Total operating expenses | 137,901 | 165,287 | 413,855 | 449,652
Operating income (loss) | 6,161 | 150,901 | (45,480) | 244,185
Epay Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 198,939 | 191,071 | 559,413 | 551,345
Operating expenses: |  |  |  |
Direct operating costs | 149,993 | 145,410 | 424,123 | 419,362
Salaries and benefits | 16,108 | 15,188 | 46,996 | 44,939
Selling, general and administrative | 8,455 | 8,838 | 25,928 | 26,314
Goodwill and acquired intangible assets impairment |  |  |  |
Depreciation and amortization | 2,134 | 1,572 | 5,629 | 5,113
Total operating expenses | 176,690 | 171,008 | 502,676 | 495,728
Operating income (loss) | 22,249 | 20,063 | 56,737 | 55,617
Money Transfer Segment [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | 323,092 | 280,837 | 852,189 | 814,201
Operating expenses: |  |  |  |
Direct operating costs | 176,718 | 149,663 | 464,216 | 435,901
Salaries and benefits | 52,035 | 51,555 | 154,958 | 155,424
Selling, general and administrative | 36,601 | 35,820 | 108,355 | 96,660
Goodwill and acquired intangible assets impairment | 1,467 |  | 84,160 |
Depreciation and amortization | 8,645 | 8,151 | 25,793 | 24,448
Total operating expenses | 275,466 | 245,189 | 837,482 | 712,433
Operating income (loss) | 47,626 | 35,648 | 14,707 | 101,768
Corporate Services, Eliminations and Other [Member] |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |
Total revenues | (1,742) | (1,110) | (3,916) | (3,021)
Operating expenses: |  |  |  |
Direct operating costs | (1,739) | (1,108) | (3,901) | (2,998)
Salaries and benefits | 8,252 | 10,675 | 23,253 | 27,630
Selling, general and administrative | 1,592 | 1,866 | 6,017 | 5,708
Goodwill and acquired intangible assets impairment |  |  |  |
Depreciation and amortization | 117 | 79 | 276 | 228
Total operating expenses | 8,222 | 11,512 | 25,645 | 30,568
Operating income (loss) | $ (9,964) | $ (12,622) | $ (29,561) | $ (33,589)

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- Definition The current period expense charged against earnings on long-lived, physical assets not used in production, and which are not intended for resale, to allocate or recognize the cost of such assets over their useful lives; or to record the reduction in book value of an intangible asset over the benefit period of such asset; or to reflect consumption during the period of an asset that is not used in production. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 360 -SubTopic 10 -Section 50 -Paragraph 1 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=6391035&loc=d3e2868-110229 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 230 -SubTopic 10 -Section 45 -Paragraph 28 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=121586364&loc=d3e3602-108585 + Details
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