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Business Segment Information (Tables) | 12 Months Ended
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Dec. 31, 2021
Segment Information [Abstract] |
Schedule of reportable segment results |
|  | For the Year Ended December 31, 2021
(in thousands) |  | EFT Processing |  | epay |  | Money Transfer |  | Corporate Services, Eliminations and Other |  | Consolidated
Total revenues |  | $ | 591,138 |  |  | $ | 1,011,482 |  |  | $ | 1,400,957 |  |  | $ | (8,134) |  |  | $ | 2,995,443 |
Operating expenses: |  |  |  |  |  |  |  |  |  |
Direct operating costs |  | 354,254 |  |  | 760,891 |  |  | 793,218 |  |  | (8,096) |  |  | 1,900,267 |
Acquired contract cost impairment |  | — |  |  | — |  |  | 38,634 |  |  | — |  |  | 38,634 |
Salaries and benefits |  | 98,584 |  |  | 79,451 |  |  | 255,816 |  |  | 50,988 |  |  | 484,839 |
Selling, general and administrative |  | 47,832 |  |  | 39,602 |  |  | 157,955 |  |  | 6,544 |  |  | 251,933 |
Depreciation and amortization |  | 90,969 |  |  | 8,501 |  |  | 35,739 |  |  | 545 |  |  | 135,754 |
Total operating expenses |  | 591,639 |  |  | 888,445 |  |  | 1,281,362 |  |  | 49,981 |  |  | 2,811,427 |
Operating income (expense) |  | $ | (501) |  |  | $ | 123,037 |  |  | $ | 119,595 |  |  | $ | (58,115) |  |  | $ | 184,016 |
Other income (expense) |  |  |  |  |  |  |  |  |  |
Interest income |  |  |  |  |  |  |  |  |  | 664 |
Interest expense |  |  |  |  |  |  |  |  |  | (38,198) |
Foreign currency exchange loss, net |  |  |  |  |  |  |  |  |  | (10,866) |
Other gains, net |  |  |  |  |  |  |  |  |  | 59 |
Total other expense, net |  |  |  |  |  |  |  |  |  | (48,341) |
Income before income taxes |  |  |  |  |  |  |  |  |  | $ | 135,675 |
Segment assets as of December 31, 2021 |  | $ | 1,682,680 |  |  | $ | 1,234,074 |  |  | $ | 1,621,726 |  |  | $ | 205,796 |  |  | $ | 4,744,276 |
|  | For the Year Ended December 31, 2020
(in thousands) |  | EFT Processing |  | epay |  | Money Transfer |  | Corporate Services, Eliminations and Other |  | Consolidated
Total revenues |  | $ | 468,726 |  |  | $ | 835,517 |  |  | $ | 1,183,849 |  |  | $ | (5,392 | ) |  | $ | 2,482,700 |
Operating expenses: |  |  |  |  |  |  |  |  |  |
Direct operating costs |  | 302,637 |  |  | 630,391 |  |  | 649,033 |  |  | (5,362 | ) |  | 1,576,699 |
Salaries and benefits |  | 91,526 |  |  | 64,769 |  |  | 213,511 |  |  | 34,336 |  |  | 404,142 |
Selling, general and administrative |  | 35,388 |  |  | 35,789 |  |  | 142,161 |  |  | 8,276 |  |  | 221,614 |
Goodwill and acquired intangible assets impairment |  | 21,861 |  |  | — |  |  | 84,741 |  |  | — |  |  | 106,602 |
Depreciation and amortization |  | 84,025 |  |  | 7,890 |  |  | 34,694 |  |  | 412 |  |  | 127,021 |
Total operating expenses |  | 535,437 |  |  | 738,839 |  |  | 1,124,140 |  |  | 37,662 |  |  | 2,436,078 |
Operating income (expense) |  | $ | (66,711) |  |  | $ | 96,678 |  |  | $ | 59,709 |  |  | $ | (43,054 | ) |  | $ | 46,622 |
Other income (expense) |  |  |  |  |  |  |  |  |  |
Interest income |  |  |  |  |  |  |  |  |  | 1,040 |
Interest expense |  |  |  |  |  |  |  |  |  | (36,604 | )
Foreign currency exchange gain, net |  |  |  |  |  |  |  |  |  | (3,756) |
Other gains, net |  |  |  |  |  |  |  |  |  | 869 |
Total other expense, net |  |  |  |  |  |  |  |  |  | (38,451 | )
Income before income taxes |  |  |  |  |  |  |  |  |  | $ | 8,171 |
Segment assets as of December 31, 2020 |  | $ | 1,541,610 |  |  | $ | 1,135,204 |  |  | $ | 1,755,651 |  |  | $ | 494,246 |  |  | $ | 4,926,711 |
|  | For the Year Ended December 31, 2019
(in thousands) |  | EFT Processing |  | epay |  | Money Transfer |  | Corporate Services, Eliminations and Other |  | Consolidated
Total revenues |  | $ | 888,712 |  |  | $ | 769,329 |  |  | $ | 1,096,226 |  |  | $ | (4,158 | ) |  | $ | 2,750,109 |
Operating expenses: |  |  |  |  |  |  |  |  |  |
Direct operating costs |  | 397,132 |  |  | 576,757 |  |  | 586,730 |  |  | (4,136 | ) |  | 1,556,483 |
Salaries and benefits |  | 87,603 |  |  | 61,540 |  |  | 208,792 |  |  | 36,809 |  |  | 394,744 |
Selling, general and administrative |  | 35,518 |  |  | 35,054 |  |  | 133,068 |  |  | 8,304 |  |  | 211,944 |
Depreciation and amortization |  | 71,819 |  |  | 6,774 |  |  | 32,846 |  |  | 305 |  |  | 111,744 |
Total operating expenses |  | 592,072 |  |  | 680,125 |  |  | 961,436 |  |  | 41,282 |  |  | 2,274,915 |
Operating income (expense) |  | $ | 296,640 |  |  | $ | 89,204 |  |  | $ | 134,790 |  |  | $ | (45,440 | ) |  | $ | 475,194 |
Other income (expense) |  |  |  |  |  |  |  |  |  |
Interest income |  |  |  |  |  |  |  |  |  | 1,969 |
Interest expense |  |  |  |  |  |  |  |  |  | (36,237 | )
Foreign currency exchange loss, net |  |  |  |  |  |  |  |  |  | 2,701 |
Other gains, net |  |  |  |  |  |  |  |  |  | (9,820) |
Total other expense, net |  |  |  |  |  |  |  |  |  | (41,387 | )
Income before income taxes |  |  |  |  |  |  |  |  |  | $ | 433,807 |
Segment assets as of December 31, 2019 |  | $ | 1,914,144 |  |  | $ | 962,671 |  |  | $ | 1,560,136 |  |  | $ | 220,715 |  |  | $ | 4,657,666 |
Schedule of property and equipment and total assets |
|  | Revenues |  | Property and Equipment, net |  | Total Assets
|  | For the year ended December 31, |  | as of December 31, |  | as of December 31,
(in thousands) |  | 2021 |  | 2020 |  | 2019 |  | 2021 |  | 2020 |  | 2021 |  | 2020
United States |  | $ | 805,028 |  |  | $ | 725,135 |  |  | $ | 716,576 |  |  | $ | 59,469 |  |  | $ | 55,573 |  |  | $ | 1,040,190 |  |  | $ | 1,255,983 |
Germany |  | 631,550 |  |  | 533,999 |  |  | 518,146 |  |  | 32,126 |  |  | 38,808 |  |  | 901,724 |  |  | 797,627 |
Spain |  | 157,766 |  |  | 118,934 |  |  | 189,104 |  |  | 50,321 |  |  | 61,563 |  |  | 317,199 |  |  | 291,254 |
United Kingdom |  | 143,914 |  |  | 118,024 |  |  | 135,006 |  |  | 13,783 |  |  | 20,150 |  |  | 371,090 |  |  | 402,587 |
Italy |  | 130,095 |  |  | 92,006 |  |  | 130,929 |  |  | 18,279 |  |  | 21,225 |  |  | 207,347 |  |  | 231,548 |
Poland |  | 93,654 |  |  | 89,688 |  |  | 130,104 |  |  | 24,091 |  |  | 33,087 |  |  | 201,506 |  |  | 206,016 |
India |  | 173,154 |  |  | 123,343 |  |  | 113,146 |  |  | 32,705 |  |  | 26,126 |  |  | 206,378 |  |  | 182,073 |
France |  | 166,655 |  |  | 119,265 |  |  | 94,352 |  |  | 7,038 |  |  | 2,731 |  |  | 134,981 |  |  | 112,335 |
Greece |  | 61,627 |  |  | 39,705 |  |  | 79,716 |  |  | 10,815 |  |  | 13,252 |  |  | 80,778 |  |  | 78,439 |
Malaysia |  | 50,039 |  |  | 73,541 |  |  | 74,948 |  |  | 1,998 |  |  | 2,319 |  |  | 91,813 |  |  | 115,448 |
Australia |  | 46,851 |  |  | 46,062 |  |  | 51,686 |  |  | 2,791 |  |  | 1,575 |  |  | 56,275 |  |  | 68,577 |
New Zealand |  | 56,480 |  |  | 47,368 |  |  | 47,611 |  |  | 3,949 |  |  | 3,772 |  |  | 231,468 |  |  | 254,580 |
Other |  | 478,630 |  |  | 355,630 |  |  | 468,785 |  |  | 88,016 |  |  | 98,260 |  |  | 903,527 |  |  | 930,244 |
Total foreign |  | 2,190,415 |  |  | 1,757,565 |  |  | 2,033,533 |  |  | 285,912 |  |  | 322,868 |  |  | 3,704,086 |  |  | 3,670,728 |
Total |  | $ | 2,995,443 |  |  | $ | 2,482,700 |  |  | $ | 2,750,109 |  |  | $ | 345,381 |  |  | $ | 378,441 |  |  | $ | 4,744,276 |  |  | $ | 4,926,711 |

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