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Business Segment Information (Tables) | 12 Months Ended
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Dec. 31, 2022
Business Segment Information [Abstract] |
Schedule of reportable segment results |
|  | For the Year Ended December 31, 2022
(in thousands) |  | EFT Processing |  | epay |  | Money Transfer |  | Corporate Services, Eliminations and Other |  | Consolidated
Total revenues |  | $ | 924,208 |  |  | $ | 998,009 |  |  | $ | 1,444,304 |  |  | $ | (7,780 | ) |  | $ | 3,358,741 |
Operating expenses: |  |  |  |  |  |  |  |  |  |
Direct operating costs |  | 475,785 |  |  | 753,149 |  |  | 796,951 |  |  | (7,758 | ) |  | 2,018,127 |
Salaries and benefits |  | 111,997 |  |  | 81,680 |  |  | 277,012 |  |  | 63,549 |  |  | 534,238 |
Selling, general and administrative |  | 57,049 |  |  | 36,006 |  |  | 182,360 |  |  | 9,758 |  |  | 285,173 |
Depreciation and amortization |  | 95,486 |  |  | 6,224 |  |  | 33,727 |  |  | 427 |  |  | 135,864 |
Total operating expenses |  | 740,317 |  |  | 877,059 |  |  | 1,290,050 |  |  | 65,976 |  |  | 2,973,402 |
Operating income (expense) |  | $ | 183,891 |  |  | $ | 120,950 |  |  | $ | 154,254 |  |  | $ | (73,756 | ) |  | $ | 385,339 |
Other income (expense) |  |  |  |  |  |  |  |  |  |
Interest income |  |  |  |  |  |  |  |  |  | 2,066 |
Interest expense |  |  |  |  |  |  |  |  |  | (37,585 | )
Foreign currency exchange loss, net |  |  |  |  |  |  |  |  |  | (28,175 | )
Other gains, net |  |  |  |  |  |  |  |  |  | 950 |
Total other expense, net |  |  |  |  |  |  |  |  |  | (62,744 | )
Income before income taxes |  |  |  |  |  |  |  |  |  | $ | 322,595 |
Segment assets as of December 31, 2022 |  | $ | 2,150,685 |  |  | $ | 1,173,330 |  |  | $ | 1,795,799 |  |  | $ | 283,819 |  |  | $ | 5,403,633 |
|  | For the Year Ended December 31, 2021
(in thousands) |  | EFT Processing |  | epay |  | Money Transfer |  | Corporate Services, Eliminations and Other |  | Consolidated
Total revenues |  | $ | 591,138 |  |  | $ | 1,011,482 |  |  | $ | 1,400,957 |  |  | $ | (8,134 | ) |  | $ | 2,995,443 |
Operating expenses: |  |  |  |  |  |  |  |  |  |
Direct operating costs |  | 354,254 |  |  | 760,891 |  |  | 793,218 |  |  | (8,096 | ) |  | 1,900,267 |
Acquired contract cost impairment |  | — |  |  | — |  |  | 38,634 |  |  | — |  |  | 38,634 |
Salaries and benefits |  | 98,584 |  |  | 79,451 |  |  | 255,816 |  |  | 50,988 |  |  | 484,839 |
Selling, general and administrative |  | 47,832 |  |  | 39,602 |  |  | 157,955 |  |  | 6,544 |  |  | 251,933 |
Depreciation and amortization |  | 90,969 |  |  | 8,501 |  |  | 35,739 |  |  | 545 |  |  | 135,754 |
Total operating expenses |  | 591,639 |  |  | 888,445 |  |  | 1,281,362 |  |  | 49,981 |  |  | 2,811,427 |
Operating income (expense) |  | $ | (501 | ) |  | $ | 123,037 |  |  | $ | 119,595 |  |  | $ | (58,115 | ) |  | $ | 184,016 |
Other income (expense) |  |  |  |  |  |  |  |  |  |
Interest income |  |  |  |  |  |  |  |  |  | 664 |
Interest expense |  |  |  |  |  |  |  |  |  | (38,198 | )
Foreign currency exchange gain, net |  |  |  |  |  |  |  |  |  | (10,866 | )
Other gains, net |  |  |  |  |  |  |  |  |  | 59 |
Total other expense, net |  |  |  |  |  |  |  |  |  | (48,341 | )
Income before income taxes |  |  |  |  |  |  |  |  |  | $ | 135,675 |
Segment assets as of December 31, 2021 |  | $ | 1,682,680 |  |  | $ | 1,234,074 |  |  | $ | 1,621,726 |  |  | $ | 205,796 |  |  | $ | 4,744,276 |
|  | For the Year Ended December 31, 2020
(in thousands) |  | EFT Processing |  | epay |  | Money Transfer |  | Corporate Services, Eliminations and Other |  | Consolidated
Total revenues |  | $ | 468,726 |  |  | $ | 835,517 |  |  | $ | 1,183,849 |  |  | $ | (5,392 | ) |  | $ | 2,482,700 |
Operating expenses: |  |  |  |  |  |  |  |  |  |
Direct operating costs |  | 302,637 |  |  | 630,391 |  |  | 649,033 |  |  | (5,362 | ) |  | 1,576,699 |
Salaries and benefits |  | 91,526 |  |  | 64,769 |  |  | 213,511 |  |  | 34,336 |  |  | 404,142 |
Selling, general and administrative |  | 35,388 |  |  | 35,789 |  |  | 142,161 |  |  | 8,276 |  |  | 221,614 |
Goodwill and acquired intangible assets impairment |  | 21,861 |  |  | — |  |  | 84,741 |  |  | — |  |  | 106,602 |
Depreciation and amortization |  | 84,025 |  |  | 7,890 |  |  | 34,694 |  |  | 412 |  |  | 127,021 |
Total operating expenses |  | 535,437 |  |  | 738,839 |  |  | 1,124,140 |  |  | 37,662 |  |  | 2,436,078 |
Operating income (expense) |  | $ | (66,711 | ) |  | $ | 96,678 |  |  | $ | 59,709 |  |  | $ | (43,054 | ) |  | $ | 46,622 |
Other income (expense) |  |  |  |  |  |  |  |  |  |
Interest income |  |  |  |  |  |  |  |  |  | 1,040 |
Interest expense |  |  |  |  |  |  |  |  |  | (36,604 | )
Foreign currency exchange loss, net |  |  |  |  |  |  |  |  |  | (3,756 | )
Other gains, net |  |  |  |  |  |  |  |  |  | 869 |
Total other expense, net |  |  |  |  |  |  |  |  |  | (38,451 | )
Income before income taxes |  |  |  |  |  |  |  |  |  | $ | 8,171 |
Segment assets as of December 31, 2020 |  | $ | 1,541,610 |  |  | $ | 1,135,204 |  |  | $ | 1,755,651 |  |  | $ | 494,246 |  |  | $ | 4,926,711 |
Schedule of total revenues, property and equipment and total assets |
|  | Revenues |  | Property and Equipment, net |  | Total Assets
|  | For the year ended December 31, |  | as of December 31, |  | as of December 31,
(in thousands) |  | 2022 |  | 2021 |  | 2020 |  | 2022 |  | 2021 |  | 2022 |  | 2021
United States |  | $ | 830,846 |  |  | $ | 805,028 |  |  | $ | 725,135 |  |  | $ | 59,925 |  |  | $ | 59,469 |  |  | $ | 1,051,433 |  |  | $ | 1,040,190 |
Germany |  | 644,488 |  |  | 631,550 |  |  | 533,999 |  |  | 30,222 |  |  | 32,126 |  |  | 772,575 |  |  | 901,724 |
Spain |  | 211,658 |  |  | 157,766 |  |  | 118,934 |  |  | 46,392 |  |  | 50,321 |  |  | 322,652 |  |  | 317,199 |
United Kingdom |  | 144,737 |  |  | 143,914 |  |  | 118,024 |  |  | 10,453 |  |  | 13,783 |  |  | 403,874 |  |  | 371,090 |
Italy |  | 160,676 |  |  | 130,095 |  |  | 92,006 |  |  | 16,670 |  |  | 18,279 |  |  | 207,744 |  |  | 207,347 |
Poland |  | 98,069 |  |  | 93,654 |  |  | 89,688 |  |  | 23,013 |  |  | 24,091 |  |  | 220,686 |  |  | 201,506 |
India |  | 188,539 |  |  | 173,154 |  |  | 123,343 |  |  | 30,476 |  |  | 32,705 |  |  | 241,630 |  |  | 206,378 |
France |  | 173,825 |  |  | 166,655 |  |  | 119,265 |  |  | 8,514 |  |  | 7,038 |  |  | 140,396 |  |  | 134,981 |
Greece |  | 160,971 |  |  | 61,627 |  |  | 39,705 |  |  | 18,032 |  |  | 10,815 |  |  | 597,206 |  |  | 80,778 |
Malaysia |  | 47,597 |  |  | 50,039 |  |  | 73,541 |  |  | 2,167 |  |  | 1,998 |  |  | 77,569 |  |  | 91,813 |
Australia |  | 42,424 |  |  | 46,851 |  |  | 46,062 |  |  | 2,880 |  |  | 2,791 |  |  | 58,400 |  |  | 56,275 |
New Zealand |  | 61,550 |  |  | 56,480 |  |  | 47,368 |  |  | 3,537 |  |  | 3,949 |  |  | 234,836 |  |  | 231,468 |
Netherlands |  | 54,634 |  |  | 49,442 |  |  | 39,630 |  |  | 5,302 |  |  | 6,280 |  |  | 196,667 |  |  | 217,521 |
Canada |  | 66,439 |  |  | 46,851 |  |  | 49,487 |  |  | 744 |  |  | 847 |  |  | 106,419 |  |  | 103,056 |
Brazil |  | 51,367 |  |  | 44,304 |  |  | 28,473 |  |  | 258 |  |  | 268 |  |  | 46,695 |  |  | 34,115 |
Other |  | 420,921 |  |  | 338,033 |  |  | 238,040 |  |  | 78,016 |  |  | 80,621 |  |  | 724,851 |  |  | 548,835 |
Total foreign |  | 2,527,895 |  |  | 2,190,415 |  |  | 1,757,565 |  |  | 276,676 |  |  | 285,912 |  |  | 4,352,200 |  |  | 3,704,086 |
Total |  | $ | 3,358,741 |  |  | $ | 2,995,443 |  |  | $ | 2,482,700 |  |  | $ | 336,601 |  |  | $ | 345,381 |  |  | $ | 5,403,633 |  |  | $ | 4,744,276 |

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