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v3.22.4

Business Segment Information (Details) - USD ($) $ in Thousands | 12 Months Ended
--- | ---
Dec. 31, 2022 | Dec. 31, 2021 | Dec. 31, 2020
Segment Reporting Information [Line Items] |  |  |
Total revenues | $ 3,358,741 | $ 2,995,443 | $ 2,482,700
Operating expenses: |  |  |
Direct operating costs | 2,018,127 | 1,900,267 | 1,576,699
Acquired contract cost impairment |  | 38,634 |
Salaries and benefits | 534,238 | 484,839 | 404,142
Selling, general and administrative | 285,173 | 251,933 | 221,614
Goodwill and acquired intangible assets impairment |  |  | 106,602
Depreciation and amortization | 135,864 | 135,754 | 127,021
Total operating expenses | 2,973,402 | 2,811,427 | 2,436,078
Operating income | 385,339 | 184,016 | 46,622
Other income (expense) |  |  |
Interest income | 2,066 | 664 | 1,040
Interest expense | (37,585) | (38,198) | (36,604)
Foreign currency exchange loss, net | (28,175) | (10,866) | (3,756)
Other gains, net | 950 | 59 | 869
Other expense, net | (62,744) | (48,341) | (38,451)
Income before income taxes | 322,595 | 135,675 | 8,171
Total Assets | 5,403,633 | 4,744,276 | 4,926,711
EFT Processing [Member] |  |  |
Segment Reporting Information [Line Items] |  |  |
Total revenues | 924,208 | 591,138 | 468,726
Operating expenses: |  |  |
Direct operating costs | 475,785 | 354,254 | 302,637
Acquired contract cost impairment |  |  |
Salaries and benefits | 111,997 | 98,584 | 91,526
Selling, general and administrative | 57,049 | 47,832 | 35,388
Goodwill and acquired intangible assets impairment |  |  | 21,861
Depreciation and amortization | 95,486 | 90,969 | 84,025
Total operating expenses | 740,317 | 591,639 | 535,437
Operating income | 183,891 | (501) | (66,711)
Other income (expense) |  |  |
Total Assets | 2,150,685 | 1,682,680 | 1,541,610
epay [Member] |  |  |
Segment Reporting Information [Line Items] |  |  |
Total revenues | 998,009 | 1,011,482 | 835,517
Operating expenses: |  |  |
Direct operating costs | 753,149 | 760,891 | 630,391
Acquired contract cost impairment |  |  |
Salaries and benefits | 81,680 | 79,451 | 64,769
Selling, general and administrative | 36,006 | 39,602 | 35,789
Goodwill and acquired intangible assets impairment |  |  |
Depreciation and amortization | 6,224 | 8,501 | 7,890
Total operating expenses | 877,059 | 888,445 | 738,839
Operating income | 120,950 | 123,037 | 96,678
Other income (expense) |  |  |
Total Assets | 1,173,330 | 1,234,074 | 1,135,204
Money Transfer Segment [Member] |  |  |
Segment Reporting Information [Line Items] |  |  |
Total revenues | 1,444,304 | 1,400,957 | 1,183,849
Operating expenses: |  |  |
Direct operating costs | 796,951 | 793,218 | 649,033
Acquired contract cost impairment |  | 38,634 |
Salaries and benefits | 277,012 | 255,816 | 213,511
Selling, general and administrative | 182,360 | 157,955 | 142,161
Goodwill and acquired intangible assets impairment |  |  | 84,741
Depreciation and amortization | 33,727 | 35,739 | 34,694
Total operating expenses | 1,290,050 | 1,281,362 | 1,124,140
Operating income | 154,254 | 119,595 | 59,709
Other income (expense) |  |  |
Total Assets | 1,795,799 | 1,621,726 | 1,755,651
Corporate Services, Eliminations and Other [Member] |  |  |
Segment Reporting Information [Line Items] |  |  |
Total revenues | (7,780) | (8,134) | (5,392)
Operating expenses: |  |  |
Direct operating costs | (7,758) | (8,096) | (5,362)
Acquired contract cost impairment |  |  |
Salaries and benefits | 63,549 | 50,988 | 34,336
Selling, general and administrative | 9,758 | 6,544 | 8,276
Goodwill and acquired intangible assets impairment |  |  |
Depreciation and amortization | 427 | 545 | 412
Total operating expenses | 65,976 | 49,981 | 37,662
Operating income | (73,756) | (58,115) | (43,054)
Other income (expense) |  |  |
Total Assets | $ 283,819 | $ 205,796 | $ 494,246

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