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Expense by Nature | 12 Months Ended
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Dec. 31, 2021
Text block [abstract] |
Expense by Nature |
11 | Expense by nature
|  | Year ended December 31, |
|  | 2019 |  |  | 2020 |  |  | 2021 |
|  | RMB’000 |  |  | RMB’000 |  |  | RMB’000 |
Employee benefit expenses (Note 11.1) |  |  | 12,352,323 |  |  |  | 14,145,207 |  |  |  | 16,402,993 |
Loan origination and servicing expenses |  |  | 6,530,999 |  |  |  | 7,091,078 |  |  |  | 5,712,598 |
Promotion and advertising expenses |  |  | 1,149,759 |  |  |  | 1,221,762 |  |  |  | 1,685,847 |
Outsourcing service expenses |  |  | 997,145 |  |  |  | 1,382,960 |  |  |  | 1,397,649 |
Payment processing expenses |  |  | 849,763 |  |  |  | 1,204,712 |  |  |  | 1,197,869 |
Trust management fee |  |  | 156,266 |  |  |  | 504,428 |  |  |  | 1,078,380 |
Business entertainment expenses |  |  | 802,577 |  |  |  | 769,834 |  |  |  | 619,328 |
Depreciation of right-of-use assets (Note 25) |  |  | 509,026 |  |  |  | 604,018 |  |  |  | 608,889 |
Taxes and surcharges |  |  | 286,546 |  |  |  | 380,460 |  |  |  | 534,647 |
Depreciation of property and equipment (Note 23) |  |  | 276,266 |  |  |  | 226,862 |  |  |  | 193,511 |
Amortization of intangible assets (Note 24) |  |  | 31,967 |  |  |  | 31,831 |  |  |  | 22,234 |
Others |  |  | 1,265,236 |  |  |  | 1,049,327 |  |  |  | 740,039 |
Total sales and marketing expenses, general and administrative expenses, operation and servicing expenses, technology and analytics expenses |  |  | 25,207,873 |  |  |  | 28,612,479 |  |  |  | 30,193,984 |
|  | Year ended December 31, |
|  | 2019 |  |  | 2020 |  |  | 2021 |
|  | RMB’000 |  |  | RMB’000 |  |  | RMB’000 |
Sales and marketing expense |  |  |  |  |  |  |  |  |  |  |  |
Borrower acquisition expenses |  |  | 8,714,516 |  |  |  | 11,506,402 |  |  |  | 10,119,525 |
General sales and marketing expenses |  |  | 5,327,741 |  |  |  | 5,487,267 |  |  |  | 7,196,563 |
Investor acquisition and retention expenses |  |  | 888,839 |  |  |  | 819,888 |  |  |  | 676,984 |
|  |  | 14,931,096 |  |  |  | 17,813,557 |  |  |  | 17,993,072 |
11.1 | Employee benefit expenses
|  | Year ended December 31, |
|  | 2019 |  |  | 2020 |  |  | 2021 |
| RMB’000 |  |  | RMB’000 |  |  | RMB’000 |
Wages, salaries and bonuses |  |  | 8,689,993 |  |  |  | 10,764,239 |  |  |  | 11,681,753 |
Other social security costs, housing benefits and other employee benefits |  |  | 2,473,673 |  |  |  | 2,787,803 |  |  |  | 3,157,771 |
Pension costs – defined contribution plans |  |  | 1,244,100 |  |  |  | 427,917 |  |  |  | 1,430,074 |
Share-based payment (Note 42) |  |  | (55,443 | ) |  |  | 165,248 |  |  |  | 133,395 |
|  |  | 12,352,323 |  |  |  | 14,145,207 |  |  |  | 16,402,993 |

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- Definition The disclosure of expenses by nature. [Refer: Expenses, by nature] + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2021-01-01 -Paragraph 10 -Subparagraph e -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IAS&num=1&code=ifrs-tx-2021-en-r&anchor=para_10_e&doctype=Standard -URIDate 2021-03-24 + Details
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- Definition Text block abstract. + References No definition available. + Details
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