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CONDENSED CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME (Unaudited) - USD ($)
shares in Millions, $ in Millions
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Total revenues $ 1,048 $ 934
Costs and operating expenses:    
Insurance costs 765 683
Cost of providing services 64 64
Sales and marketing 46 46
General and administrative 33 36
Systems development and programming 9 12
Depreciation and amortization of intangible assets 11 11
Total costs and operating expenses 928 852
Operating income 120 82
Other income (expense):    
Interest expense, bank fees and other (4) (5)
Interest income 5 6
Income before provision for income taxes 121 83
Income taxes 30 20
Net income 91 63
Other comprehensive income, net of income taxes 2 0
Comprehensive income $ 93 $ 63
Net income per share:    
Basic (in dollars per share) $ 1.32 $ 0.91
Diluted (in dollars per share) $ 1.31 $ 0.89
Weighted average shares:    
Basic (in shares) 68 70
Diluted (in shares) 69 71
Professional service revenues    
Total revenues $ 156 $ 136
Insurance service revenues    
Total revenues $ 892 $ 798