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Stock Based Compensation
 9 Months Ended
Sep. 30, 2020
Share-based Payment Arrangement [Abstract]  
STOCK BASED COMPENSATION STOCK BASED COMPENSATION
Equity-Based Incentive Plans
Our 2019 Equity Incentive Plan (the 2019 Plan), approved in May 2019, provides for the grant of stock-based and cash-based awards, including stock options, RSUs, and RSAs. Shares available for grant as of September 30, 2020 were approximately 2 million.
The 2009 Equity Incentive Plan (the 2009 Plan), was replaced by the 2019 Plan, except that any outstanding awards granted under the 2009 Plan remain in effect pursuant to their terms.
Restricted Stock Units (RSUs) and Restricted Stock Awards (RSAs)
Time-based RSUs and RSAs generally vest over a four-year term. Performance-based RSUs and RSAs are subject to vesting requirements and are earned, in part, based on certain financial performance metrics as defined in the grant notice. Actual number of shares earned may range from 0% to 200% of the target award. Performance-based awards granted in 2020 and 2018 are based on a single-year performance period subject to subsequent multi-year vesting with 50% of the shares earned vesting in one year after the performance period and the remaining shares in the year after. The performance-based awards granted in 2019 were previously cancelled. RSUs and RSAs are generally forfeited if the participant terminates service prior to vesting.
The following tables summarize RSU and RSA activity under our equity-based plans for the nine months ended September 30, 2020:
Time-based RSUs and RSAs
Total Number
of RSUs
Total Number
of RSAs
Total Number
of Shares
Weighted-Average
Grant Date
Fair Value
Nonvested at December 31, 20191,104,729 61,136 1,165,865 $48.47 
Granted840,777 — 840,777 52.02 
Vested(514,938)(21,099)(536,037)44.32 
Forfeited(99,518)(3,611)(103,129)50.89 
Nonvested at September 30, 20201,331,050 36,426 1,367,476 $52.09 
Performance-based RSUs and RSAs
Total Number
of RSUs
Total Number
of RSAs
Total Number of Shares
Weighted-Average
Grant Date
Fair Value
Nonvested at December 31, 201915,752 114,857 130,609 $49.70 
Granted183,981 — 183,981 52.86 
Forfeited— (11,036)(11,036)47.61 
Nonvested at September 30, 2020

199,733 103,821 303,554 $51.69 
Stock Based Compensation
Stock based compensation expense is measured based on the fair value of the stock award on the grant date and recognized over the requisite service period for each separately vesting portion of the stock award. Stock based compensation expense and other disclosures for stock based awards made to our employees pursuant to the equity plans was as follows: 
 Three Months Ended September 30,Nine Months Ended September 30,
(in millions)2020201920202019
Cost of providing services$2 $2 $7 $6 
Sales and marketing2 1 5 2 
General and administrative6 5 17 19 
Systems development and programming costs1 1 2 2 
Total stock based compensation expense$11 $9 $31 $29 
Total stock based compensation capitalized$— $— $1 $—