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CONDENSED CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME (Unaudited) - USD ($)
shares in Millions, $ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Total revenues $ 1,100 $ 948 $ 2,160 $ 1,996
Costs and operating expenses:        
Insurance costs 798 613 1,549 1,378
Cost of providing services 66 60 130 124
Sales and marketing 45 45 91 91
General and administrative 40 35 76 68
Systems development and programming 11 9 24 18
Depreciation and amortization of intangible assets 19 13 31 24
Total costs and operating expenses 979 775 1,901 1,703
Operating income 121 173 259 293
Other income (expense):        
Interest expense, bank fees and other (5) (4) (10) (8)
Interest income 1 2 3 7
Income before provision for income taxes 117 171 252 292
Income taxes 26 45 60 75
Net income 91 126 192 217
Other comprehensive (loss) income, net of income taxes 0 3 (1) 5
Comprehensive income $ 91 $ 129 $ 191 $ 222
Net income per share:        
Basic (in dollars per share) $ 1.38 $ 1.88 $ 2.91 $ 3.16
Diluted (in dollars per share) $ 1.37 $ 1.87 $ 2.87 $ 3.13
Weighted average shares:        
Basic (in shares) 66 67 66 69
Diluted (in shares) 67 68 67 70
Professional service revenues        
Total revenues $ 156 $ 121 $ 309 $ 277
Insurance service revenues        
Total revenues $ 944 $ 827 $ 1,851 $ 1,719