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CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME - USD ($)
shares in Millions, $ in Millions
 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Revenues $ 4,540 $ 4,034 $ 3,856
Insurance costs 3,339 2,979 2,927
Cost of providing services 264 262 245
Sales and marketing 202 186 190
General and administrative 176 152 137
Systems development and programming 50 40 43
Depreciation and amortization of intangible assets 54 47 46
Total costs and operating expenses 4,085 3,666 3,588
Operating income 455 368 268
Other income (expense):      
Interest expense, bank fees and other (20) (21) (21)
Interest income 6 10 23
Income before provision for income taxes 441 357 270
Income taxes 103 85 58
Net income 338 272 212
Other comprehensive (loss) income, net of income taxes (5) 4 0
Comprehensive income $ 333 $ 276 $ 212
Net income per share:      
Basic (in dollars per share) $ 5.13 $ 4.03 $ 3.04
Diluted (in dollars per share) $ 5.07 $ 3.99 $ 2.99
Weighted average shares:      
Weighted average shares of common stock outstanding, basic (in shares) 66 67 70
Weighted average shares common stock outstanding, diluted (in shares) 67 68 71
Professional service revenues      
Revenues $ 639 $ 544 $ 530
Insurance service revenues      
Revenues $ 3,901 $ 3,490 $ 3,326