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Net Loss Per Share
 9 Months Ended
Oct. 31, 2025
Earnings Per Share [Abstract]  
Net Loss per Share Net Loss Per Share
The Company computes net loss per share using the two-class method required for multiple classes of common stock and participating securities. The rights, including the liquidation and dividend rights, of the Class A common stock and Class B common stock are substantially identical, other than voting and conversion rights. Accordingly, the Class A common stock and Class B common stock share equally in the Company’s net income and losses.
The following table presents the calculation of basic and diluted net loss per share (in thousands, except per share data):
Three Months Ended October 31,Nine Months Ended October 31,
2025202420252024
Numerator:
Net loss$(68,433)$(57,326)$(156,811)$(193,237)
Denominator:
Weighted-average shares used in calculating net loss per share, basic and diluted237,790229,624236,307228,830 
Net loss per share, basic and diluted$(0.29)$(0.25)$(0.66)$(0.84)

The potential shares of common stock that were excluded from the computation of diluted net loss per share for the period presented because including them would have been anti-dilutive are as follows (in thousands):
Three Months Ended October 31,Nine Months Ended October 31,
2025202420252024
Stock options5,213 8,375 5,213 8,375 
Restricted stock units15,126 22,871 15,126 22,871 
Performance-based restricted stock units (1)
944 — 944 — 
Shares issuable pursuant to the 2020 Employee Stock Purchase Plan207 231 207 231 
Total21,490 31,477 21,490 31,477 
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(1)Performance-based restricted stock units are presented at the number of shares eligible to vest based on 100% target attainment of the market conditions, however the number of shares that ultimately vest will range between zero and 200% depending on level of attainment. See Note 10. Stockholders’ Equity for additional information.