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Stock-Based Compensation (Tables) | 6 Months Ended
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Jun. 30, 2021
Share-based Payment Arrangement [Abstract] |
Summary of Stock-Based Compensation Expense | The following table summarizes stock-based compensation expense:
| Three months ended June 30, |  | Six months ended June 30,
(dollars in thousands) | 2021 | 2020 |  | 2021 | 2020
Included in cost of revenue: |  |  |  |  |
Cost of recurring | $ | 3,492 |  | $ | 1,151 |  |  | $ | 5,903 |  | $ | 1,621 |
Cost of one-time services and other | 1,745 |  | 1,419 |  |  | 4,692 |  | 1,814 |
Total included in cost of revenue | 5,237 |  | 2,570 |  |  | 10,595 |  | 3,435 |
Included in operating expenses: |  |  |  |  |
Sales, marketing and customer success | 4,678 |  | 3,603 |  |  | 10,106 |  | 6,081 |
Research and development | 6,901 |  | 4,348 |  |  | 13,615 |  | 7,147 |
General and administrative | 13,733 |  | 9,612 |  |  | 26,238 |  | 17,050 |
Total included in operating expenses | 25,312 |  | 17,563 |  |  | 49,959 |  | 30,278 |
Total stock-based compensation expense | $ | 30,549 |  | $ | 20,133 |  |  | $ | 60,554 |  | $ | 33,713 |

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- Definition Tabular disclosure of cost recognized for award under share-based payment arrangement by plan. Includes, but is not limited to, related tax benefit. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 718 -SubTopic 10 -Section 50 -Paragraph 2 -Subparagraph (h)(1) -URI http://asc.fasb.org/extlink&oid=120381028&loc=d3e5070-113901 + Details
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